HP 7000 manual Copyright information, Hewlett-Packard Company notices, Acknowledgements

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Copyright information

© 2009 Copyright Hewlett-Packard

Development Company, L.P.

Edition 1, 6/2009

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows and Windows XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

ENERGY STAR is a registered mark owned by the U.S. government.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1.Read and understand all instructions in the documentation that comes with the device.

2.Observe all warnings and instructions marked on the product.

3.Unplug this product from wall outlets before cleaning.

4.Do not install or use this product near water, or when you are wet.

5.Install the product securely on a stable surface.

6.Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7.If the product does not operate normally, see Maintain and troubleshoot.

8.There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

9.Use only the external power adaptor/ battery provided with the device.

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Contents Officejet Page HP Officejet 7000 E809 Wide Format printer Safety information Copyright informationHewlett-Packard Company notices AcknowledgementsContents Maintain and troubleshoot Contents Control-panel lights reference Support and warrantyHP supplies Device specifications Regulatory informationGet started Find other resources for the productFind the device model number AccessibilityVisual Understand the device parts Front viewMobility SupportControl panel Turn off the device Connection informationBack view Eco-Tips Select print media Recommended papers for printingHP Photo Value Packs PaperTips for selecting and using print media Recommended papers for photo printingHP Advanced Photo Paper HP Everyday Photo PaperUnderstand specifications for supported media Cards and envelopesPhoto media TransparenciesUnderstand supported sizes Media size Standard media sizesUnderstand supported media types and weights Media sizeSet minimum margins Media Left Right Top Bottom MarginLoad media Load input trayChange print settings To change default settings for all future jobs Windows To change settings Mac OSPrint on special and custom-sized media Click Start, then click Printers or Printers and Faxes. OrPrint borderless To print a borderless document WindowsTo print on special or custom-sized media Mac OS Click Manage Custom Sizes in the Paper Size pull-down menuClick Properties, Setup, or Preferences Print a Web page Windows onlyTo print a borderless document Mac OS Open the Paper Type/Quality panelCancel a print job To print a WebWindows Manage the deviceMac OS Administer the device Monitor the deviceUse device management tools Embedded Web serverTo open the embedded Web server Toolbox Windows Embedded Web server pagesOpen the Toolbox Toolbox tabsUse the HP Solution Center Windows To open the HP Solution CenterHP Utility Mac OS Network ToolboxOpen the HP Utility To open the HP Utility Understand the printer statusHP Utility To print the Printer Status Understand the network configuration status report To connect the device before installing the software Configure the device WindowsDirect connection Network connection To share the device on a locally shared networkInstall the device on a network Install the device software on client computersConfigure the device Mac OS To install the software for network or direct connectionTo share the device on a locally shared network Select Network Printer or Network Printer ServerConfigure your firewall to work with HP devices Windows only To share the device among computersIncoming UDP ports 137, 138, 161 Advanced firewall informationPrinting Uninstall and reinstall the software To uninstall from a Macintosh computer Double-clickHewlett-PackardWork with ink cartridges Information on ink cartridges and the printheadCheck the estimated ink levels Related topicsReplace the ink cartridges To replace the ink cartridgesChapter Usage information collection To print a print quality report Print and evaluate a print quality reportTo turn off usage information collection To evaluate the Print Quality Diagnostic Ink LevelsGood color bars Ragged, irregularly streaked, or faded barsExample of Bad Color Bars Top black bar is ragged on one end Regular white streaks in the bars Bar colors are not uniformLarge Black Font Text Alignment PatternsTroubleshooting tips and resources If you see no defectsDevice shuts down unexpectedly Solve printing problemsDevice takes a long time to print Blank or partial page printed Something on the page is missing or incorrectPrint troubleshooting Placement of the text or graphics is wrongCheck the page-orientation setting Check how the media is loadedEnvelopes print incorrectly Product is not respondingSolution 1 Turn on the product Solution 2 Load paper in the input traySolution 3 Select the correct printer Solution 4 Check the printer driver statusSolution 7 Clear the paper jam Solution 6 Remove all cancelled print jobs from the queueSolution 8 Make sure the print carriage can move freely Solution 10 Restart the product Solution 1 Restart the productSolution 2 Print a previously saved version of the document Product prints meaningless charactersNothing happens when I try to print Solution 4 Check the printer driver status Pages in my document came out in the wrong order Solution 1 Check the printer margins To check your margin settingsSolution 2 Verify the paper size setting Solution 3 Load the stack of paper correctlySolution 1 Check the margin settings Solution 2 Check the layout of the documentText or graphics are cut off at the edge To preview the print layoutSolution 4 Try printing with borders Solution 3 Load the stack of papers correctlyBlank page came out while printing Solution 3 Check the ink levels Print quality troubleshootingSolution 4 Clean the printhead Solution 2 Check the paper loaded in the input tray Wrong, inaccurate, or bleeding colorsSolution 3 Check the paper type Solution 4 Check the ink levelsSolution 6 Align the printhead Solution 5 Check the print settingsSolution 7 Clean the printhead Solution 8 Contact HP support Ink is not filling the text or graphics completelySolution 2 Check the ink levels Solution 3 Check the print settingsSolution 4 Check the paper type Solution 5 Clean the printheadSolution 6 Contact HP support Solution 1 Check the paper typeSolution 2 Use a higher print quality setting Solution 3 Rotate the imageSolution 1 Make sure the paper is loaded correctly Solution 2 Check your print settingsSolution 4 Align the printhead Solution 2 Check the paper type Solution 1 Check the print settingsPrintouts are faded or have dull colors Solution 5 Contact HP support Printouts seem blurry or fuzzySolution 2 Use a higher quality image Solution 3 Print the image in a smaller sizePrintouts are slanted or skewed Solution 2 Make sure only one type of paper is loadedPrintouts have vertical streaks Solution 1 Print on a page of plain paper To remove excess ink using plain paperSolution 2 Wait while the ink dries Ink streaks on the back of the paperSolution 2 Make sure the paper is loaded correctly Solution 4 Clean the rollersSolution 5 Check for a paper jam Solution 6 Service the productSolution 1 Wait before you attempt to reprint Poor black textSolution 2 Use TrueType or OpenType fonts Solution 3 Align the printheadAdvanced printhead maintenance Solution 1 Use a lower print quality settingSolution 3 Contact HP support Product prints slowlyTo clean the printhead from the control panel To clean the printhead from the Printer Toolbox WindowsTo clean the printhead from the Toolbox Mac OS To clean the printhead from the embedded Web serverAlign the printhead To align the printhead from the control panelSolve paper-feed problems To align the printhead from the embedded Web serverMedia is not supported for the printer or tray Media is not picked up from a traySolve device management problems Embedded Web server cannot be openedGeneral network troubleshooting Solve network problemsCheck the device IP address Troubleshoot installation issues Hardware installation suggestionsMake sure the ink cartridges are properly installed Software installation suggestions Solve network problemsVerify installation preliminaries Check the computer systemTo reset the devices network settings Clear jamsTips for avoiding jams Clear a jam in the deviceTo clear a jam Printhead problem and advanced printhead maintenance Errors WindowsIncompatible Printhead Printhead problem The following printhead has a problem Advanced printhead maintenance To reinstall the printheadChapter To clean the printhead Chapter To clean the electrical contacts in the product Device Disconnected Ink Service Capacity Warning Ink AlertCartridge Problem Following cartridge has a problemInk system failure Following cartridge appears to be missing or damagedPaper Mismatch Cartridge cradle cannot movePaper Jam Printer is out of paperInk Service Capacity Warning Printer OfflinePrinter Paused Document failed to printPreviously used genuine HP cartridge General printer errorFollowing cartridges are previously used Control-panel lights reference Interpreting control-panel lightsLight description/Light pattern Chapter Light description/Light pattern Light description/Light pattern All lights are on HP supplies Ink cartridgesHP media Support and warranty Before you call Support processHP support by phone Phone support periodTelephone support numbers DQGHUH3UHLVHJHOWHQPlacing a call Model number see Find the device model numberHewlett-Packard limited warranty statement Ink cartridge warranty information Device specifications System requirements Print resolution Regulatory information Toxic and hazardous substance table 127 LED indicator statement Declaration of conformity Material safety data sheets Paper usePlastics Recycling programPower consumption Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή ΈνωσηAppendix D Regulatory information Third-party licenses OpenSSL Third-party licenses 135 ======================================================== SHA2 Index Page Page Page 142 Page Hewlett-Packard Development Company, L.P

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