HP 7000 manual Control-panel lights reference, HP supplies, Support and warranty

Page 8

 

Clear jams

94

 

Clear a jam in the device

95

 

Tips for avoiding jams

95

 

Errors (Windows)

96

 

Printhead Problem - The printhead appears to be missing or damaged

96

 

Incompatible Printhead

96

 

Printhead problem and advanced printhead maintenance

96

 

Printhead problem - The following printhead has a problem

97

 

Advanced printhead maintenance

97

 

Device Disconnected

102

 

Ink Alert

103

 

HP recommends you have a replacement available for when print quality becomes

 

 

no longer acceptable

103

 

The amount of ink in the following cartridge may be low enough to cause poor print

 

 

quality and cartridge changes may be required soon. HP recommends you have

 

 

replacement cartridges available to install when print quality is no longer

 

 

acceptable

103

 

Ink Service Capacity Warning

103

 

Ink system failure

104

 

Cartridge Problem

104

 

The following cartridge appears to be missing or damaged

104

 

Cartridge(s) in Wrong Slot - The following cartridges are in the wrong slots

104

 

Cartridge Problem

104

 

Paper Mismatch

105

 

The cartridge cradle cannot move

105

 

Paper Jam

105

 

The printer is out of paper

105

 

Incompatible Cartridge(s)

105

 

The following cartridge is not intended for use in this printer

105

 

The following cartridges are not intended for use in this printer as it is currently

 

 

configured

106

 

Printer Offline

106

 

Printer Paused

106

 

Document failed to print

106

 

Ink Service Capacity Warning

106

 

Previously used genuine HP cartridge

107

 

General printer error

107

5 Control-panel lights reference

 

 

Interpreting control-panel lights

108

A

HP supplies

 

 

Order printing supplies online

114

 

Supplies

114

 

Ink cartridges

114

 

HP media

115

B

Support and warranty

 

 

Obtain electronic support

116

4

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Contents Officejet Page HP Officejet 7000 E809 Wide Format printer Safety information Copyright informationHewlett-Packard Company notices AcknowledgementsContents Maintain and troubleshoot Contents HP supplies Support and warrantyControl-panel lights reference Device specifications Regulatory informationGet started Find other resources for the productVisual AccessibilityFind the device model number Understand the device parts Front viewMobility SupportControl panel Back view Connection informationTurn off the device Eco-Tips Select print media Recommended papers for printingHP Photo Value Packs PaperTips for selecting and using print media Recommended papers for photo printingHP Advanced Photo Paper HP Everyday Photo PaperUnderstand specifications for supported media Cards and envelopesPhoto media TransparenciesUnderstand supported sizes Media size Standard media sizesUnderstand supported media types and weights Media sizeSet minimum margins Media Left Right Top Bottom MarginLoad media Load input trayChange print settings To change default settings for all future jobs Windows To change settings Mac OSPrint on special and custom-sized media Click Start, then click Printers or Printers and Faxes. OrPrint borderless To print a borderless document WindowsTo print on special or custom-sized media Mac OS Click Manage Custom Sizes in the Paper Size pull-down menuClick Properties, Setup, or Preferences Print a Web page Windows onlyTo print a borderless document Mac OS Open the Paper Type/Quality panelCancel a print job To print a WebMac OS Manage the deviceWindows Administer the device Monitor the deviceUse device management tools Embedded Web serverTo open the embedded Web server Toolbox Windows Embedded Web server pagesOpen the Toolbox Toolbox tabsUse the HP Solution Center Windows To open the HP Solution CenterHP Utility Mac OS Network ToolboxHP Utility Understand the printer statusOpen the HP Utility To open the HP Utility To print the Printer Status Understand the network configuration status report Direct connection Configure the device WindowsTo connect the device before installing the software Network connection To share the device on a locally shared networkInstall the device on a network Install the device software on client computersConfigure the device Mac OS To install the software for network or direct connectionTo share the device on a locally shared network Select Network Printer or Network Printer ServerConfigure your firewall to work with HP devices Windows only To share the device among computersPrinting Advanced firewall informationIncoming UDP ports 137, 138, 161 Uninstall and reinstall the software To uninstall from a Macintosh computer Double-clickHewlett-PackardWork with ink cartridges Information on ink cartridges and the printheadCheck the estimated ink levels Related topicsReplace the ink cartridges To replace the ink cartridgesChapter Usage information collection To turn off usage information collection Print and evaluate a print quality reportTo print a print quality report To evaluate the Print Quality Diagnostic Ink LevelsGood color bars Ragged, irregularly streaked, or faded barsExample of Bad Color Bars Top black bar is ragged on one end Regular white streaks in the bars Bar colors are not uniformLarge Black Font Text Alignment PatternsTroubleshooting tips and resources If you see no defectsDevice takes a long time to print Solve printing problemsDevice shuts down unexpectedly Blank or partial page printed Something on the page is missing or incorrectPrint troubleshooting Placement of the text or graphics is wrongCheck the page-orientation setting Check how the media is loadedEnvelopes print incorrectly Product is not respondingSolution 1 Turn on the product Solution 2 Load paper in the input traySolution 3 Select the correct printer Solution 4 Check the printer driver statusSolution 8 Make sure the print carriage can move freely Solution 6 Remove all cancelled print jobs from the queueSolution 7 Clear the paper jam Solution 10 Restart the product Solution 1 Restart the productSolution 2 Print a previously saved version of the document Product prints meaningless charactersNothing happens when I try to print Solution 4 Check the printer driver status Pages in my document came out in the wrong order Solution 1 Check the printer margins To check your margin settingsSolution 2 Verify the paper size setting Solution 3 Load the stack of paper correctlySolution 1 Check the margin settings Solution 2 Check the layout of the documentText or graphics are cut off at the edge To preview the print layoutBlank page came out while printing Solution 3 Load the stack of papers correctlySolution 4 Try printing with borders Solution 4 Clean the printhead Print quality troubleshootingSolution 3 Check the ink levels Solution 2 Check the paper loaded in the input tray Wrong, inaccurate, or bleeding colorsSolution 3 Check the paper type Solution 4 Check the ink levelsSolution 7 Clean the printhead Solution 5 Check the print settingsSolution 6 Align the printhead Solution 8 Contact HP support Ink is not filling the text or graphics completelySolution 2 Check the ink levels Solution 3 Check the print settingsSolution 4 Check the paper type Solution 5 Clean the printheadSolution 6 Contact HP support Solution 1 Check the paper typeSolution 2 Use a higher print quality setting Solution 3 Rotate the imageSolution 1 Make sure the paper is loaded correctly Solution 2 Check your print settingsSolution 4 Align the printhead Printouts are faded or have dull colors Solution 1 Check the print settingsSolution 2 Check the paper type Solution 5 Contact HP support Printouts seem blurry or fuzzySolution 2 Use a higher quality image Solution 3 Print the image in a smaller sizePrintouts have vertical streaks Solution 2 Make sure only one type of paper is loadedPrintouts are slanted or skewed Solution 1 Print on a page of plain paper To remove excess ink using plain paperSolution 2 Wait while the ink dries Ink streaks on the back of the paperSolution 2 Make sure the paper is loaded correctly Solution 4 Clean the rollersSolution 5 Check for a paper jam Solution 6 Service the productSolution 1 Wait before you attempt to reprint Poor black textSolution 2 Use TrueType or OpenType fonts Solution 3 Align the printheadAdvanced printhead maintenance Solution 1 Use a lower print quality settingSolution 3 Contact HP support Product prints slowlyTo clean the printhead from the control panel To clean the printhead from the Printer Toolbox WindowsTo clean the printhead from the Toolbox Mac OS To clean the printhead from the embedded Web serverAlign the printhead To align the printhead from the control panelSolve paper-feed problems To align the printhead from the embedded Web serverMedia is not supported for the printer or tray Media is not picked up from a traySolve device management problems Embedded Web server cannot be openedCheck the device IP address Solve network problemsGeneral network troubleshooting Troubleshoot installation issues Hardware installation suggestionsMake sure the ink cartridges are properly installed Software installation suggestions Solve network problemsVerify installation preliminaries Check the computer systemTo reset the devices network settings Clear jamsTo clear a jam Clear a jam in the deviceTips for avoiding jams Incompatible Printhead Errors WindowsPrinthead problem and advanced printhead maintenance Printhead problem The following printhead has a problem Advanced printhead maintenance To reinstall the printheadChapter To clean the printhead Chapter To clean the electrical contacts in the product Device Disconnected Ink Service Capacity Warning Ink AlertCartridge Problem Following cartridge has a problemInk system failure Following cartridge appears to be missing or damagedPaper Mismatch Cartridge cradle cannot movePaper Jam Printer is out of paperInk Service Capacity Warning Printer OfflinePrinter Paused Document failed to printFollowing cartridges are previously used General printer errorPreviously used genuine HP cartridge Control-panel lights reference Interpreting control-panel lightsLight description/Light pattern Chapter Light description/Light pattern Light description/Light pattern All lights are on HP supplies Ink cartridgesHP media Support and warranty Before you call Support processHP support by phone Phone support periodTelephone support numbers DQGHUH3UHLVHJHOWHQPlacing a call Model number see Find the device model numberHewlett-Packard limited warranty statement Ink cartridge warranty information Device specifications System requirements Print resolution Regulatory information Toxic and hazardous substance table 127 LED indicator statement Declaration of conformity Material safety data sheets Paper usePlastics Recycling programPower consumption Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή ΈνωσηAppendix D Regulatory information Third-party licenses OpenSSL Third-party licenses 135 ======================================================== SHA2 Index Page Page Page 142 Page Hewlett-Packard Development Company, L.P
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