HP P2050 manual Enww

Page 317

photosensitive drum

 

 

 

 

 

supplies status page

24

 

rotation functional checks

193

warranty

283

 

 

 

 

 

physical specifications

 

292

 

print failure error message

219

pickup roller

 

 

 

 

 

 

 

 

print quality

 

 

 

 

 

 

 

Tray 1

71

 

 

 

 

 

 

 

archive setting

 

27

 

 

 

Tray 1, removing

 

104

 

 

creases

245

 

 

 

 

 

Tray 2

75

 

 

 

 

 

 

 

curl

245

 

 

 

 

 

 

 

Tray 2, removing

 

107

 

 

different from onscreen

241

pickup/feed/delivery system

80,

dropouts

243

 

 

 

 

94

 

 

 

 

 

 

 

 

 

environment

 

247

 

 

 

pliers, required

99

 

 

 

 

 

gray background

243

 

ports

 

 

 

 

 

 

 

 

 

HP ToolboxFX settings

54

supported 4,

5,

8,

11

 

improve

242

 

 

 

 

 

post-service tests

101

 

 

 

jams, after

247

 

 

 

 

postcards

 

 

 

 

 

 

 

 

 

light or faded print

242

 

output bin, selecting

45

 

loose toner

244

 

 

 

PostScript settings, HP

 

 

 

misformed characters

244

ToolboxFX

54

 

 

 

 

 

 

page skew

245

 

 

 

 

power

 

 

 

 

 

 

 

 

 

paper

247

 

 

 

 

 

 

high voltage supply

87

 

problem-solving

247

 

 

high-voltage PCA

 

84

 

 

toner scatter outline

 

246

low voltage supply

 

 

86

 

 

toner smear

244

 

 

 

supplies diagrams

 

 

205

 

toner specks

 

243

 

 

 

switch, locating

6,

9

 

 

troubleshooting image

 

testing high-voltage

194

 

defects

241

 

 

 

 

troubleshooting

186,

188

vertical lines

 

243

 

 

 

power specifications

 

292

 

 

vertical repetitive defects

244

power-switch assembly

 

 

 

wave

245

 

 

 

 

 

 

replacing

144

 

 

 

 

 

wrinkles

245

 

 

 

 

 

pre-troubleshooting checklist

191

print-quality test

 

101

 

 

 

preservice checklist

100

 

 

printing

 

 

 

 

 

 

 

 

print cartridges

 

 

 

 

 

 

 

configuration page

49

 

authentication

59

 

 

 

 

Demo page

48

 

 

 

 

clean the area

69

 

 

 

 

manual feed

 

42

 

 

 

features

 

4,

5

 

 

 

 

 

 

Supplies Status page

49

genuine HP

59

 

 

 

 

 

troubleshooting

248

 

 

non-HP

 

59,

218

 

 

 

 

 

Printing settings

 

 

 

 

 

order message

218, 225

 

HP ToolboxFX

 

54

 

 

 

paper jams in area

 

230

 

problem-solving

 

 

 

 

 

 

part numbers

 

255

 

 

 

environment

 

247

 

 

 

redistributing toner

 

61

 

paper

247

 

 

 

 

 

 

removing

102

 

 

 

 

 

 

See also troubleshooting

 

replace message

 

218, 225

processor speed

4, 5

 

 

 

replacement intervals

59

 

product

 

 

 

 

 

 

 

 

replacing

62

 

 

 

 

 

 

about removal and

 

 

 

status messages

 

22

 

 

replacement

98

 

 

 

status, viewing with HP

 

 

comparison

2,

3

 

 

 

ToolboxFX

51

 

 

 

 

 

declaration of conformity

297

storage

 

59

 

 

 

 

 

 

 

maintenance

47

 

 

 

 

 

 

 

 

 

 

 

 

 

management

47

 

 

 

ENWW

registration

55

 

 

 

 

 

regulatory information

295

removal of parts

97

 

 

 

replacement of parts

97

 

safety statements

298

 

 

service

281

 

 

 

 

 

 

specifications

291

 

 

 

 

support

281

 

 

 

 

 

 

product discovery over

 

 

 

 

network

17,

19

 

 

 

 

 

 

product error message

 

222

 

ProRes

4

 

 

 

 

 

 

 

 

protocols, networks

17, 18

 

PS font list

24

 

 

 

 

 

 

Q

 

 

 

 

 

 

 

 

 

quality

 

 

 

 

 

 

 

 

 

archive setting

 

27

 

 

 

 

HP ToolboxFX settings

54

troubleshooting repetitive image

defects

202

 

 

 

 

 

 

quiet mode

 

 

 

 

 

 

 

 

enabling

25

 

 

 

 

 

 

R

 

 

 

 

 

 

 

 

 

rear cover, removing

120

 

 

rear door, removing

120

 

 

rear output

 

 

 

 

 

 

 

 

bin, locating

6,

9

 

 

 

 

printing to

45

 

 

 

 

 

 

redistributing toner

 

61

 

 

 

registration

 

 

 

 

 

 

 

 

product

55

 

 

 

 

 

 

replacing assembly

 

152

 

removing parts

 

 

 

 

 

 

 

cartridge door

127

 

 

 

cartridge door, reinstall

 

 

after

129

 

 

 

 

 

 

cautions for

98

 

 

 

 

 

checklists

100

 

 

 

 

 

 

DIMM door

114

 

 

 

 

duplex-paper-feed

 

 

 

 

assembly

120

 

 

 

 

front cover

127

 

 

 

 

 

front cover, reinstall after

129

left cover

118

 

 

 

 

 

 

panels, covers, and doors

114

pickup roller (Tray 1)

104

 

pickup roller (Tray 2)

107

 

print cartridges

 

102

 

 

 

 

 

 

 

 

 

 

Index

305

Image 317
Contents HP LaserJet P2050 and P2030 Series Printers Page Page Trademark Credits Copyright and LicenseTable of contents Paper and print media Control panelManage and maintain Theory of operation Removal and replacementSolve problems Enww Parts and diagrams Appendix B Specifications Appendix a Service and supportAppendix C Regulatory information 301Product basics HP LaserJet P2050 Series Printers Product comparisonHP LaserJet P2055d printer HP LaserJet P2055dn printer CE457A CE459A CE460ACE461A CE462A HP LaserJet P2030 Series PrintersHP LaserJet P2035 printer Feature Description Product featuresButton, 6 LED control panel Front view Product walkaroundRear view Model and serial number label Interface portsHP LaserJet P2030 Series Printers Rear view 1HP LaserJet P2035 printer Model and serial-number label location Supported product software Software installation types for WindowsSoftware included with the product Macintosh softwareOther software provided HP Web JetadminSoftware for Windows Software for networksSoftware Software for other operating systemsMacintosh requirements System minimum requirementsWindows requirements Connectivity Service name DescriptionSupported networks HP LaserJet P2050 Series Printers 2Network product discovery4IP addressing Supported network HP LaserJet P2030 Series Printers8IP addressing 6Network product discovery7Messaging and management Product basics Control panel Number Button or light Function Control panel HP LaserJet P2050 Series Printers onlyControl-panel layout Use the menus Use the control-panel menusMenu item Description Reports menuMenu item Sub-menu item Description System setup menuControl panel Service menu Use this menu to establish network configuration settings WEB Go button and light Control panel HP LaserJet P2030 Series Printers onlyPaper and print media Supported paper and print media Size and dimensions Tray Optional 500-sheet DuplexerPaper for the HP LaserJet P2050 Series Printers Supported paper and print media sizesSupported paper and print media types Paper for the HP LaserJet P2030 Series Printers Tray or bin Paper type Specifications QuantityTray and bin capacity Recycled2Supported paper and print media sizes Size and dimensions TrayPaper type printer driver Tray Tray and bin capacity Paper orientation for loading trays Load paper and print mediaLoad trays Tray Load A6-size paper Optional Tray 3 HP LaserJet P2050 Series Printers only Manual feed Configure trays HP LaserJet P2030 Series Printers only Configure traysConfigure trays HP LaserJet P2050 Series Printers only Print to the top standard output bin Use paper output optionsPrint to the straight-through paper path rear output Paper and print media Manage and maintain Demo Print the information pagesPrint the information pages Name of report DescriptionSupplies Status ConfigurationView HP ToolboxFX Event log StatusSet up E-mail Alerts Set up Status AlertsAlerts HelpDevice Information Device SettingsPrinting Paper HandlingPCL5c PostScriptOther Links Network SettingsShop for Supplies Enww Status tab Manage a network productOpen the embedded Web server Use security features Use HP Web Jetadmin softwareManage the print cartridge Manage suppliesSupplies life Enww Redistribute toner Supply replacement guidelinesReplace supplies and parts Change the print cartridge Enww Install product memory Install memory HP LaserJet P2050 Series Printers onlyInstall memory HP LaserJet P2050 Series Printers only Enww Save resources permanent resources Check Dimm installationClick the Device Settings tab Enable memory for WindowsClean the print-cartridge area Clean the productClean the paper path HP LaserJet P2030 Series Printers only Clean the paper path HP LaserJet P2050 Series Printers onlySettings tab Clean the Tray 1 pickup rollerEnww Enww Enww Clean the Tray 2 pickup roller Enww Reconnect the power cord, and turn the product on Manage and maintain Theory of operation Introduction 1Block diagram2Cross-section of product Internal componentsEnww Name Timing Purpose Timing1Sequence of operation 3Engine control system Engine control system4DC controller DC controllerSwon Low-voltage power supply6High-voltage power supply High-voltage power supply7Laser/scanner system Laser/scanner systemLaser failure detection Primary charging Image-formation system10 Developing 11 Transfer 13 Fusing Pickup/feed/delivery system Pickup/feed/delivery system16Jam detection Jam detectionEnww Removal and replacement Electrostatic discharge Removal and replacement strategy1Phillips and pozidrive screwdriver comparison Required toolsAfter performing service Before performing servicePrint-quality test Post-service testPrint cartridge 3Remove the Tray 2 cassette Tray 2 cassettePickup roller Tray Rollers and padsRelease two tabs 8Remove the pickup roller Tray 1 5 Removal and replacement 9Remove the pickup roller assembly Tray 2 1 Pickup roller assembly TrayEnww 13Remove the pickup roller Tray 2 5 14Remove the separation-pad assembly Tray 2 1 Separation-pad assembly TrayTransfer roller 19Remove the transfer roller 4 Removal and replacement 20Remove the transfer roller 5 Dimm door HP LaserJet P2050 Series only External panels, covers, and doorsRight cover 26Remove the right cover 4 Removal and replacement Reinstall the right cover Left cover Enww Rear cover, rear door, and duplex-paper-feed assembly Remove five screws callout Enww Enww Top-cover assembly Enww Remove three screws callout 44Remove the cartridge door assembly and front cover 2 Cartridge-door assembly and front coverCarefully remove the cartridge-door assembly Reinstall the cartridge-door assembly and front cover Formatter PCA HP LaserJet P2030 Series Internal assembliesInternal assemblies Formatter PCA HP LaserJet P2050 Series Enww Paper-pickup-gear assembly 55Remove the paper-pickup-gear assembly 3 Reinstall the paper-pickup-gear assemblyEnww Cartridge-door switch Tray 1 pickup solenoid Enww Fan 65Remove the fan 3 Reverse-sensor assembly HP LaserJet P2050 Series Remove the reverse-sensor assembly 68Remove the power-switch assembly 1 Removal and replacement Power-switch assembly70Remove the power-switch assembly 3 71Remove the power-switch assembly 4 Removal and replacement 72Remove the connecting PCA 1 Connecting PCAEnww 75Remove the connecting PCA 4 76Remove the inlet-cable assembly 1 Removal and replacement Inlet-cable assembly78Remove the inlet-cable assembly 3 Top cover assembly. See Top-cover assembly on Registration assembly80Remove the registration assembly 2 Remove the guide Enww 85Remove the registration assembly 7 Laser/scanner assembly 87Remove the laser/scanner assembly 2 Fuser 88Remove the fuser 1 Removal and replacementEnww Enww 94Remove the fuser 7 Reinstall the fuser Engine controller unit ECU Enww 101Remove the ECU 5 Enww Enww 107Remove the ECU 11 Removal and replacement 109Remove the ECU 13 111Reinstall the fuser 1 Removal and replacement Reinstall the ECUEnww Paper-feed-guide assembly 114Remove the paper-feed-guide assembly 2 Main motor 117Remove the main motor 3 118Remove the main motor 4 Face-down-drive or duplexing-paper-feed assembly Remove the fan duct Remove the face-down-drive or duplexing-paper-feed assembly Duplex solenoid HP LaserJet P2050 Series 125Remove the paper-retaining-delivery assembly 1 Paper-retaining-delivery assemblyEnww Enww Remove the paper-retaining-delivery assembly Solve problems Troubleshooting checklist Solve general problemsFactors that affect product performance Problem Cause Solution Basic problem solving1Basic problem solving Engine test page on Engine componentsPrint a menu map Menu map HP LaserJet P2050 Series Printers onlyGeneral topic Questions Troubleshooting processPre-troubleshooting checklist For 10 to 20 minutes Continuous self-test HP LaserJet P2050 Series only Tools for troubleshootingHalf self-test functional check Drum rotation functional checkChecking the print cartridge contacts Heating element checkHigh-voltage contacts check 1High-voltage contact points on the print cartridge Reference Component Description If disconnected or blocked Component locations2Left-side components FM1 3Right-side componentsReference Component Description 4Connector PCA components6Print cartridge components 5Rear-side componentsOutput bin appears Cartridge area appearsBin full appears 7Top components8Tray 1 and Tray 2 components Repetitive image defect ruler Problem-solve diagrams9Repetitive defects Component Distance between defectsEngine controller PCA 10Engine controller connectorsDescription When disconnected Open door and clear jam appear Supply memory error appearsControl-panel messageLoad paper appears 11Major components Major components12 PCAs PCAsGeneral ChartTiming chart Circuit diagram Circuit diagramLight status State of the product Action 13Status-light legend14Control-panel light messages Processing Data Manual Feed or Continuable Error Toner Low Jam Toner MissingPaper Mount Fuser error Supply memory errorScanner Error Alert message Description Recommended actionInstall black cartridge Engine communication errorDoor Open Jam in cartridge areaJam in Tray Jam in output binLoad paper Non-HP supply installedManual feed No paper pickupControl-panel messages Engine errorPrint failure Press OKTurn off then on 41.X.ErrorError Fan error XX Error 51.0000Turn off then on Laser/scanner assembly error Device error Service errorGenuine HP supply installed Press OK Door openSpecifications Load paper Cleaning mode OK to startLoad tray # Type Size Press OK for available mediaManual duplex Load tray 1 Type SizeLoad tray Manual feed Type SizeTo accept press OK Used cartridge installedUsed cartridge in use Print the event log HP LaserJet P2050 Series Printers only Event-log messagesPrint an event log HP LaserJet P2030 Series Printers only Event log messagesSolve problems Product is jammed.1 Cause Solution Paper-handling problemsJams Common causes of jamsInternal areas Print-cartridge area and paper path Jam locationsClear jams Enww Duplex paper path HP LaserJet P2050 Series Printers only Enww Enww Input trays Tray Tray Enww Tray 3 HP LaserJet P2050 Series Printers only Output bins Enww 16Printed page is different from what appeared onscreen Solve image-quality problemsPrinted page is different from what appeared onscreen Light print or faded Image defect examplesDropouts Toner specksVertical lines Gray backgroundLoose toner Toner smearVertical repetitive defects Misformed charactersWrinkles or creases SkewCurl or wave Toner scatter outline Print-quality problems associated with paper Solve print-quality problemsPrint-quality problems associated with the environment Print-quality problems associated with jamsSolve performance problems Solve network problems Solve connectivity problemsSolve direct-connect problems Open the secondary service menu Service mode functionsSecondary service menu structure 17Secondary Service menuRestore defaults Engine resetsEngine test Nvram initialization HP LaserJet P2050 Series Printers onlySolve problems Parts and diagrams Order parts, accessories, and supplies Part numbers Paper-handling accessoriesPrint cartridges MemoryProduct Model Voltage Description Part number Whole unit replacementExample Description Size Part Number Screws1Common fasteners How to use the parts lists and diagrams How to use the parts lists and diagrams HP LaserJet P2035 External covers, panels, and doorsDescription Part number Qty 2External covers, panels, and doors HP LaserJet P2035HP LaserJet P2055 3External covers, panels, and doors HP LaserJet P2055 Hplj 2050 Series only Internal components 14Internal components 1 4Internal components 2 Internal components 25Internal components 2 Hplj 2030 Series only Hplj 2050 Series only Internal components 36Internal components 3 6Internal components 4 Internal components 47Internal components 4 7Internal components 5 Internal components 58Internal components 5 9Alphabetical parts list Alphabetical parts listInternal components 1 Switch, push SW301 cartridge-door interlock WC4-5171-000CN Part number Description Numerical parts list10Numerical parts list External covers, panels, and doors HP LaserJet P2035 on RM1-6445-000CN Reverse-sensor assembly HP LaserJet P2055 Parts and diagrams Service and support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement Transfer End User License AgreementEnd User License Agreement Customer self-repair warranty service Ljp2030series Customer supportOn-site service agreements HP maintenance agreementsNext-day on-site service Weekly volume on-site serviceExtended warranty Appendix a Service and support Specifications Electrical specifications Physical specificationsTable B-1Product dimensions and weights Table B-3Product dimensions and weightsOperating environment Acoustic emissionsAppendix B Specifications Regulatory information FCC regulations Declaration of Conformity Declaration of conformityDeclaration of conformity Canadian DOC regulations Safety statementsLaser safety Luokan 1 laserlaite Laser statement for FinlandSubstances Table China Cables Symbols/NumericsDimm Macintosh See also solvingPCL Enww Enww TCP/IP Enww Page CE457-90980* *CE457-90980
Related manuals
Manual 13 pages 30.27 Kb