HP P2050 manual Tcp/Ip

Page 319

physical

292

 

 

 

T

 

 

 

 

 

 

loading

39

 

 

 

 

 

 

 

 

product

291

 

 

 

 

table, repetitive defect

202

 

paper jams

 

235

 

 

 

 

static precautions

98

 

 

TCP/IP

 

 

 

 

 

 

replacing pickup solenoid

138

status

 

 

 

 

 

 

 

protocols supported

17,

18

settings

25

 

 

 

 

 

 

 

 

alerts, HP ToolboxFX

51

settings

28

 

 

 

 

Tray 2

 

 

 

 

 

 

 

 

 

light patterns

 

209

 

 

technical support

 

 

 

 

capacity

34,

37

 

 

 

 

page

193

 

 

 

 

 

online 287

 

 

 

 

 

cassette, removing

 

103

 

supplies, control panel

 

repacking product

288

 

loading

40

 

 

 

 

 

 

 

 

messages

 

22

 

 

temperature specifications

293

paper jams

 

236

 

 

 

 

supplies, printing report

24

tests

 

 

 

 

 

 

settings

25

 

 

 

 

 

 

 

 

viewing with HP

 

 

button

250

 

 

 

 

Tray 2 cassette

 

 

 

 

 

 

 

 

ToolboxFX

 

51

 

 

continuous self-test

193

removing

103

 

 

 

 

 

Status tab (embedded Web

display

250

 

 

 

 

Tray 3

 

 

 

 

 

 

 

 

 

server)

57

 

 

 

 

 

drum rotation

193

 

 

capacity

34

 

 

 

 

 

 

 

 

Status tab, HP ToolboxFX

51

duplex engine

251

 

 

loading

41

 

 

 

 

 

 

 

 

storing

 

 

 

 

 

 

 

engine

251

 

 

 

 

paper jams

 

238

 

 

 

 

print cartridges

59

 

half self-test check

193

 

physical specifications

292

straight-through paper path

heating element

194

 

trays

 

 

 

 

 

 

 

 

 

paper jams

239

 

 

high-voltage power

 

 

capacity

34,

37

 

 

 

 

supplies

 

 

 

 

 

 

 

supply

194

 

 

 

 

configuring

 

43

 

 

 

 

 

authentication

 

59

 

 

post-service

101

 

 

feeding operations

 

94

 

 

counterfeit

59

 

 

print-quality

101

 

 

load error messages

225

 

management

 

59

 

 

simplex engine

251

 

loading print media

 

38

 

 

non-HP

59,

218

 

 

text

 

 

 

 

 

 

locating

6,

9

 

 

 

 

 

 

order message

218, 225

garbled

241

 

 

 

 

paper orientation

38

 

 

ordering

55,

254

 

 

missing

242

 

 

 

 

part numbers

 

255

 

 

 

part numbers

 

255

 

 

timing chart

207

 

 

 

 

settings

25,

 

54

 

 

 

 

print cartridge

 

59

 

 

toner

 

 

 

 

 

 

troubleshooting

 

 

 

 

 

 

 

 

replace message

218, 225

loose toner

244

 

 

 

basic steps

 

188

 

 

 

 

replacement intervals

59

low 242

 

 

 

 

 

blank pages

 

 

242,

248

 

 

replacing parts

61

 

redistributing

61

 

 

checklist

186,

191

 

 

 

replacing print cartridges 62

scatter outline

246

 

 

cleaning product 69

 

 

shipping lock error

 

 

smear

244

 

 

 

 

configuration page

 

193

 

 

message

225

 

 

specks

70, 243

 

 

Demo page

 

189

 

 

 

 

status page

24

 

 

toner cartridges. See print

 

diagrams

202

 

 

 

 

 

status, control panel

 

cartridges

 

 

 

 

 

 

direct-connect

 

 

 

 

 

 

messages

 

22

 

 

tools, required

99

 

 

 

problems

249

 

 

 

 

status, viewing with HP

 

top output bin

 

 

 

 

 

drum rotation check

193

 

ToolboxFX

 

51

 

 

capacity

34,

37

 

 

event log

193

 

 

 

 

 

Supplies Status page

49

 

locating

6,

9

 

 

 

 

garbled text

 

241

 

 

 

 

support

 

 

 

 

 

 

 

paper jams

239

 

 

 

general problems

186

 

 

online

55,

287

 

 

printing to

44

 

 

 

 

half self-test

 

 

193

 

 

 

 

repacking product

288

top-cover assembly,

 

 

 

heating element

194

 

 

supported media

 

32, 34

 

removing

124

 

 

 

 

image defects

 

241

 

 

 

SupportPack, HP

 

289

 

transfer roller

 

 

 

 

 

image formation

193

 

 

System Setup menu

25

 

removing 111

 

 

 

image quality

 

247

 

 

 

System Setup tab, HP

 

 

transparencies

 

 

 

 

 

incomplete text

241

 

 

ToolboxFX

55

 

 

 

 

output bin

44

 

 

 

 

missing graphics or text

242

 

 

 

 

 

 

 

 

Tray 1

 

 

 

 

 

 

network problems

249

 

 

 

 

 

 

 

 

 

 

capacity

34,

37

 

 

output quality

247

 

 

 

ENWW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Index

307

Image 319
Contents HP LaserJet P2050 and P2030 Series Printers Page Page Trademark Credits Copyright and LicenseTable of contents Paper and print media Control panelManage and maintain Theory of operation Removal and replacementSolve problems Enww Parts and diagrams 301 Appendix a Service and supportAppendix B Specifications Appendix C Regulatory informationProduct basics CE457A CE459A CE460A Product comparisonHP LaserJet P2050 Series Printers HP LaserJet P2055d printer HP LaserJet P2055dn printerHP LaserJet P2035 printer HP LaserJet P2030 Series PrintersCE461A CE462A Feature Description Product featuresButton, 6 LED control panel Front view Product walkaroundRear view Model and serial number label Interface portsHP LaserJet P2030 Series Printers Rear view 1HP LaserJet P2035 printer Model and serial-number label location Macintosh software Software installation types for WindowsSupported product software Software included with the productSoftware for networks HP Web JetadminOther software provided Software for WindowsSoftware Software for other operating systemsWindows requirements System minimum requirementsMacintosh requirements 2Network product discovery Service name DescriptionConnectivity Supported networks HP LaserJet P2050 Series Printers4IP addressing Supported network HP LaserJet P2030 Series Printers7Messaging and management 6Network product discovery8IP addressing Product basics Control panel Control-panel layout Control panel HP LaserJet P2050 Series Printers onlyNumber Button or light Function Use the menus Use the control-panel menusMenu item Description Reports menuMenu item Sub-menu item Description System setup menuControl panel Service menu Use this menu to establish network configuration settings WEB Go button and light Control panel HP LaserJet P2030 Series Printers onlyPaper and print media Supported paper and print media sizes Size and dimensions Tray Optional 500-sheet DuplexerSupported paper and print media Paper for the HP LaserJet P2050 Series PrintersSupported paper and print media types Recycled Tray or bin Paper type Specifications QuantityPaper for the HP LaserJet P2030 Series Printers Tray and bin capacity2Supported paper and print media sizes Size and dimensions TrayPaper type printer driver Tray Tray and bin capacity Load trays Load paper and print mediaPaper orientation for loading trays Tray Load A6-size paper Optional Tray 3 HP LaserJet P2050 Series Printers only Manual feed Configure trays HP LaserJet P2050 Series Printers only Configure traysConfigure trays HP LaserJet P2030 Series Printers only Print to the top standard output bin Use paper output optionsPrint to the straight-through paper path rear output Paper and print media Manage and maintain Name of report Description Print the information pagesDemo Print the information pagesSupplies Status ConfigurationView HP ToolboxFX Event log StatusHelp Set up Status AlertsSet up E-mail Alerts AlertsDevice Information Device SettingsPostScript Paper HandlingPrinting PCL5cShop for Supplies Network SettingsOther Links Enww Open the embedded Web server Manage a network productStatus tab Use security features Use HP Web Jetadmin softwareSupplies life Manage suppliesManage the print cartridge Enww Replace supplies and parts Supply replacement guidelinesRedistribute toner Change the print cartridge Enww Install product memory Install memory HP LaserJet P2050 Series Printers onlyInstall memory HP LaserJet P2050 Series Printers only Enww Save resources permanent resources Check Dimm installationClick the Device Settings tab Enable memory for WindowsClean the print-cartridge area Clean the productClean the paper path HP LaserJet P2030 Series Printers only Clean the paper path HP LaserJet P2050 Series Printers onlySettings tab Clean the Tray 1 pickup rollerEnww Enww Enww Clean the Tray 2 pickup roller Enww Reconnect the power cord, and turn the product on Manage and maintain Theory of operation Introduction 1Block diagram2Cross-section of product Internal componentsEnww 1Sequence of operation TimingName Timing Purpose 3Engine control system Engine control system4DC controller DC controllerSwon Low-voltage power supply6High-voltage power supply High-voltage power supply7Laser/scanner system Laser/scanner systemLaser failure detection Primary charging Image-formation system10 Developing 11 Transfer 13 Fusing Pickup/feed/delivery system Pickup/feed/delivery system16Jam detection Jam detectionEnww Removal and replacement Electrostatic discharge Removal and replacement strategy1Phillips and pozidrive screwdriver comparison Required toolsAfter performing service Before performing servicePrint-quality test Post-service testPrint cartridge 3Remove the Tray 2 cassette Tray 2 cassettePickup roller Tray Rollers and padsRelease two tabs 8Remove the pickup roller Tray 1 5 Removal and replacement 9Remove the pickup roller assembly Tray 2 1 Pickup roller assembly TrayEnww 13Remove the pickup roller Tray 2 5 14Remove the separation-pad assembly Tray 2 1 Separation-pad assembly TrayTransfer roller 19Remove the transfer roller 4 Removal and replacement 20Remove the transfer roller 5 Dimm door HP LaserJet P2050 Series only External panels, covers, and doorsRight cover 26Remove the right cover 4 Removal and replacement Reinstall the right cover Left cover Enww Rear cover, rear door, and duplex-paper-feed assembly Remove five screws callout Enww Enww Top-cover assembly Enww Remove three screws callout 44Remove the cartridge door assembly and front cover 2 Cartridge-door assembly and front coverCarefully remove the cartridge-door assembly Reinstall the cartridge-door assembly and front cover Formatter PCA HP LaserJet P2030 Series Internal assembliesInternal assemblies Formatter PCA HP LaserJet P2050 Series Enww Paper-pickup-gear assembly 55Remove the paper-pickup-gear assembly 3 Reinstall the paper-pickup-gear assemblyEnww Cartridge-door switch Tray 1 pickup solenoid Enww Fan 65Remove the fan 3 Reverse-sensor assembly HP LaserJet P2050 Series Remove the reverse-sensor assembly 68Remove the power-switch assembly 1 Removal and replacement Power-switch assembly70Remove the power-switch assembly 3 71Remove the power-switch assembly 4 Removal and replacement 72Remove the connecting PCA 1 Connecting PCAEnww 75Remove the connecting PCA 4 76Remove the inlet-cable assembly 1 Removal and replacement Inlet-cable assembly78Remove the inlet-cable assembly 3 Top cover assembly. See Top-cover assembly on Registration assembly80Remove the registration assembly 2 Remove the guide Enww 85Remove the registration assembly 7 Laser/scanner assembly 87Remove the laser/scanner assembly 2 Fuser 88Remove the fuser 1 Removal and replacementEnww Enww 94Remove the fuser 7 Reinstall the fuser Engine controller unit ECU Enww 101Remove the ECU 5 Enww Enww 107Remove the ECU 11 Removal and replacement 109Remove the ECU 13 111Reinstall the fuser 1 Removal and replacement Reinstall the ECUEnww Paper-feed-guide assembly 114Remove the paper-feed-guide assembly 2 Main motor 117Remove the main motor 3 118Remove the main motor 4 Face-down-drive or duplexing-paper-feed assembly Remove the fan duct Remove the face-down-drive or duplexing-paper-feed assembly Duplex solenoid HP LaserJet P2050 Series 125Remove the paper-retaining-delivery assembly 1 Paper-retaining-delivery assemblyEnww Enww Remove the paper-retaining-delivery assembly Solve problems Troubleshooting checklist Solve general problemsFactors that affect product performance 1Basic problem solving Basic problem solvingProblem Cause Solution Engine test page on Engine componentsPrint a menu map Menu map HP LaserJet P2050 Series Printers onlyPre-troubleshooting checklist Troubleshooting processGeneral topic Questions For 10 to 20 minutes Drum rotation functional check Tools for troubleshootingContinuous self-test HP LaserJet P2050 Series only Half self-test functional checkHigh-voltage contacts check Heating element checkChecking the print cartridge contacts 1High-voltage contact points on the print cartridge 2Left-side components Component locationsReference Component Description If disconnected or blocked FM1 3Right-side componentsReference Component Description 4Connector PCA componentsCartridge area appears 5Rear-side components6Print cartridge components Output bin appearsBin full appears 7Top components8Tray 1 and Tray 2 components Component Distance between defects Problem-solve diagramsRepetitive image defect ruler 9Repetitive defectsDescription When disconnected 10Engine controller connectorsEngine controller PCA Control-panel messageLoad paper appears Supply memory error appearsOpen door and clear jam appear 11Major components Major components12 PCAs PCAsTiming chart ChartGeneral Circuit diagram Circuit diagram14Control-panel light messages 13Status-light legendLight status State of the product Action Processing Data Manual Feed or Continuable Error Toner Low Jam Toner MissingPaper Mount Alert message Description Recommended action Supply memory errorFuser error Scanner ErrorJam in cartridge area Engine communication errorInstall black cartridge Door OpenJam in Tray Jam in output binNo paper pickup Non-HP supply installedLoad paper Manual feedPress OK Engine errorControl-panel messages Print failureError 41.X.ErrorTurn off then on Turn off then on Laser/scanner assembly error XX Error 51.0000Fan error Press OK Door open Service errorDevice error Genuine HP supply installedSpecifications Press OK for available media Cleaning mode OK to startLoad paper Load tray # Type SizeManual feed Type Size Load tray 1 Type SizeManual duplex Load trayUsed cartridge in use Used cartridge installedTo accept press OK Event log messages Event-log messagesPrint the event log HP LaserJet P2050 Series Printers only Print an event log HP LaserJet P2030 Series Printers onlySolve problems Common causes of jams Paper-handling problemsProduct is jammed.1 Cause Solution JamsClear jams Jam locationsInternal areas Print-cartridge area and paper path Enww Duplex paper path HP LaserJet P2050 Series Printers only Enww Enww Input trays Tray Tray Enww Tray 3 HP LaserJet P2050 Series Printers only Output bins Enww Printed page is different from what appeared onscreen Solve image-quality problems16Printed page is different from what appeared onscreen Light print or faded Image defect examplesGray background Toner specksDropouts Vertical linesMisformed characters Toner smearLoose toner Vertical repetitive defectsCurl or wave SkewWrinkles or creases Toner scatter outline Print-quality problems associated with jams Solve print-quality problemsPrint-quality problems associated with paper Print-quality problems associated with the environmentSolve performance problems Solve direct-connect problems Solve connectivity problemsSolve network problems 17Secondary Service menu Service mode functionsOpen the secondary service menu Secondary service menu structureNvram initialization HP LaserJet P2050 Series Printers only Engine resetsRestore defaults Engine testSolve problems Parts and diagrams Order parts, accessories, and supplies Memory Paper-handling accessoriesPart numbers Print cartridgesProduct Model Voltage Description Part number Whole unit replacement1Common fasteners ScrewsExample Description Size Part Number How to use the parts lists and diagrams How to use the parts lists and diagrams HP LaserJet P2035 External covers, panels, and doorsDescription Part number Qty 2External covers, panels, and doors HP LaserJet P2035HP LaserJet P2055 3External covers, panels, and doors HP LaserJet P2055 Hplj 2050 Series only Internal components 14Internal components 1 4Internal components 2 Internal components 25Internal components 2 Hplj 2030 Series only Hplj 2050 Series only Internal components 36Internal components 3 6Internal components 4 Internal components 47Internal components 4 7Internal components 5 Internal components 58Internal components 5 9Alphabetical parts list Alphabetical parts listInternal components 1 Switch, push SW301 cartridge-door interlock WC4-5171-000CN 10Numerical parts list Numerical parts listPart number Description External covers, panels, and doors HP LaserJet P2035 on RM1-6445-000CN Reverse-sensor assembly HP LaserJet P2055 Parts and diagrams Service and support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement Transfer End User License AgreementEnd User License Agreement Customer self-repair warranty service Ljp2030series Customer supportWeekly volume on-site service HP maintenance agreementsOn-site service agreements Next-day on-site serviceExtended warranty Appendix a Service and support Specifications Table B-3Product dimensions and weights Physical specificationsElectrical specifications Table B-1Product dimensions and weightsOperating environment Acoustic emissionsAppendix B Specifications Regulatory information FCC regulations Declaration of conformity Declaration of conformityDeclaration of Conformity Laser safety Safety statementsCanadian DOC regulations Luokan 1 laserlaite Laser statement for FinlandSubstances Table China Cables Symbols/NumericsDimm Macintosh See also solvingPCL Enww Enww TCP/IP Enww Page CE457-90980* *CE457-90980
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