HP P2050 manual Use HP Web Jetadmin software, Use security features

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Settings tab

This tab allows you to configure the product from your computer. If this product is networked, consult with the network administrator before changing settings on this tab.

Networking tab

This tab allows the network administrator to control network-related settings for the product when it is connected to an IP-based network.

Links

Links are located in the upper-right part of the Status pages. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it.

●Order Supplies. Click this link to connect to the Sure Supply Web site and order genuine HP supplies from HP or a reseller of your choice.

●Product Support. Click this link to connect to the support site for the product. You can search for help regarding general topics.

Use HP Web Jetadmin software

HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP devices. Management is proactive, allowing system administrators the ability to resolve issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software.

To obtain plug-ins to HP Web Jetadmin, click plug-ins, and then click the download link that is next to the name of the plug-in that you want. The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the Product Update page, follow the directions to automatically connect to the HP Web site.

If installed on a host server, HP Web Jetadmin is available to any client through a supported Web browser, such as Microsoft Internet Explorer 6.0 for Windows or Netscape Navigator 7.1 for Linux. Browse to the HP Web Jetadmin host.

NOTE: Browsers must be Java-enabled. Browsing from an Apple computer is not supported.

Use security features

The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product.

For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers and FAQ documents about security features.

Secure the embedded Web server

You can configure the embedded Web server so that access to some tabs requires a password.

58 Chapter 4 Manage and maintain

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Contents HP LaserJet P2050 and P2030 Series Printers Page Page Copyright and License Trademark CreditsTable of contents Control panel Paper and print mediaManage and maintain Removal and replacement Theory of operationSolve problems Enww Parts and diagrams Appendix C Regulatory information Appendix a Service and supportAppendix B Specifications 301Product basics HP LaserJet P2055d printer HP LaserJet P2055dn printer Product comparisonHP LaserJet P2050 Series Printers CE457A CE459A CE460AHP LaserJet P2035 printer HP LaserJet P2030 Series PrintersCE461A CE462A Product features Feature DescriptionButton, 6 LED control panel Product walkaround Front viewRear view Interface ports Model and serial number labelHP LaserJet P2030 Series Printers Rear view 1HP LaserJet P2035 printer Model and serial-number label location Software included with the product Software installation types for WindowsSupported product software Macintosh softwareSoftware for Windows HP Web JetadminOther software provided Software for networksSoftware for other operating systems SoftwareWindows requirements System minimum requirementsMacintosh requirements Supported networks HP LaserJet P2050 Series Printers Service name DescriptionConnectivity 2Network product discoverySupported network HP LaserJet P2030 Series Printers 4IP addressing7Messaging and management 6Network product discovery8IP addressing Product basics Control panel Control-panel layout Control panel HP LaserJet P2050 Series Printers onlyNumber Button or light Function Use the control-panel menus Use the menusReports menu Menu item DescriptionSystem setup menu Menu item Sub-menu item DescriptionControl panel Service menu Use this menu to establish network configuration settings WEB Control panel HP LaserJet P2030 Series Printers only Go button and lightPaper and print media Paper for the HP LaserJet P2050 Series Printers Size and dimensions Tray Optional 500-sheet DuplexerSupported paper and print media Supported paper and print media sizesSupported paper and print media types Tray and bin capacity Tray or bin Paper type Specifications QuantityPaper for the HP LaserJet P2030 Series Printers RecycledSize and dimensions Tray 2Supported paper and print media sizesPaper type printer driver Tray Tray and bin capacity Load trays Load paper and print mediaPaper orientation for loading trays Tray Load A6-size paper Optional Tray 3 HP LaserJet P2050 Series Printers only Manual feed Configure trays HP LaserJet P2050 Series Printers only Configure traysConfigure trays HP LaserJet P2030 Series Printers only Use paper output options Print to the top standard output binPrint to the straight-through paper path rear output Paper and print media Manage and maintain Print the information pages Print the information pagesDemo Name of report DescriptionConfiguration Supplies StatusView HP ToolboxFX Status Event logAlerts Set up Status AlertsSet up E-mail Alerts HelpDevice Settings Device InformationPCL5c Paper HandlingPrinting PostScriptShop for Supplies Network SettingsOther Links Enww Open the embedded Web server Manage a network productStatus tab Use HP Web Jetadmin software Use security featuresSupplies life Manage suppliesManage the print cartridge Enww Replace supplies and parts Supply replacement guidelinesRedistribute toner Change the print cartridge Enww Install memory HP LaserJet P2050 Series Printers only Install product memoryInstall memory HP LaserJet P2050 Series Printers only Enww Check Dimm installation Save resources permanent resourcesEnable memory for Windows Click the Device Settings tabClean the product Clean the print-cartridge areaClean the paper path HP LaserJet P2050 Series Printers only Clean the paper path HP LaserJet P2030 Series Printers onlyClean the Tray 1 pickup roller Settings tabEnww Enww Enww Clean the Tray 2 pickup roller Enww Reconnect the power cord, and turn the product on Manage and maintain Theory of operation 1Block diagram IntroductionInternal components 2Cross-section of productEnww 1Sequence of operation TimingName Timing Purpose Engine control system 3Engine control systemDC controller 4DC controllerLow-voltage power supply SwonHigh-voltage power supply 6High-voltage power supplyLaser/scanner system 7Laser/scanner systemLaser failure detection Image-formation system Primary charging10 Developing 11 Transfer 13 Fusing Pickup/feed/delivery system Pickup/feed/delivery systemJam detection 16Jam detectionEnww Removal and replacement Removal and replacement strategy Electrostatic dischargeRequired tools 1Phillips and pozidrive screwdriver comparisonBefore performing service After performing servicePost-service test Print-quality testPrint cartridge Tray 2 cassette 3Remove the Tray 2 cassetteRollers and pads Pickup roller TrayRelease two tabs 8Remove the pickup roller Tray 1 5 Removal and replacement Pickup roller assembly Tray 9Remove the pickup roller assembly Tray 2 1Enww 13Remove the pickup roller Tray 2 5 Separation-pad assembly Tray 14Remove the separation-pad assembly Tray 2 1Transfer roller 19Remove the transfer roller 4 Removal and replacement 20Remove the transfer roller 5 External panels, covers, and doors Dimm door HP LaserJet P2050 Series onlyRight cover 26Remove the right cover 4 Removal and replacement Reinstall the right cover Left cover Enww Rear cover, rear door, and duplex-paper-feed assembly Remove five screws callout Enww Enww Top-cover assembly Enww Remove three screws callout Cartridge-door assembly and front cover 44Remove the cartridge door assembly and front cover 2Carefully remove the cartridge-door assembly Reinstall the cartridge-door assembly and front cover Internal assemblies Formatter PCA HP LaserJet P2030 SeriesInternal assemblies Formatter PCA HP LaserJet P2050 Series Enww Paper-pickup-gear assembly Reinstall the paper-pickup-gear assembly 55Remove the paper-pickup-gear assembly 3Enww Cartridge-door switch Tray 1 pickup solenoid Enww Fan 65Remove the fan 3 Reverse-sensor assembly HP LaserJet P2050 Series Remove the reverse-sensor assembly Power-switch assembly 68Remove the power-switch assembly 1 Removal and replacement70Remove the power-switch assembly 3 71Remove the power-switch assembly 4 Removal and replacement Connecting PCA 72Remove the connecting PCA 1Enww 75Remove the connecting PCA 4 Inlet-cable assembly 76Remove the inlet-cable assembly 1 Removal and replacement78Remove the inlet-cable assembly 3 Registration assembly Top cover assembly. See Top-cover assembly on80Remove the registration assembly 2 Remove the guide Enww 85Remove the registration assembly 7 Laser/scanner assembly 87Remove the laser/scanner assembly 2 88Remove the fuser 1 Removal and replacement FuserEnww Enww 94Remove the fuser 7 Reinstall the fuser Engine controller unit ECU Enww 101Remove the ECU 5 Enww Enww 107Remove the ECU 11 Removal and replacement 109Remove the ECU 13 Reinstall the ECU 111Reinstall the fuser 1 Removal and replacementEnww Paper-feed-guide assembly 114Remove the paper-feed-guide assembly 2 Main motor 117Remove the main motor 3 118Remove the main motor 4 Face-down-drive or duplexing-paper-feed assembly Remove the fan duct Remove the face-down-drive or duplexing-paper-feed assembly Duplex solenoid HP LaserJet P2050 Series Paper-retaining-delivery assembly 125Remove the paper-retaining-delivery assembly 1Enww Enww Remove the paper-retaining-delivery assembly Solve problems Solve general problems Troubleshooting checklistFactors that affect product performance 1Basic problem solving Basic problem solvingProblem Cause Solution Engine components Engine test page onMenu map HP LaserJet P2050 Series Printers only Print a menu mapPre-troubleshooting checklist Troubleshooting processGeneral topic Questions For 10 to 20 minutes Half self-test functional check Tools for troubleshootingContinuous self-test HP LaserJet P2050 Series only Drum rotation functional checkHigh-voltage contacts check Heating element checkChecking the print cartridge contacts 1High-voltage contact points on the print cartridge 2Left-side components Component locationsReference Component Description If disconnected or blocked 3Right-side components FM14Connector PCA components Reference Component DescriptionOutput bin appears 5Rear-side components6Print cartridge components Cartridge area appears7Top components Bin full appears8Tray 1 and Tray 2 components 9Repetitive defects Problem-solve diagramsRepetitive image defect ruler Component Distance between defectsDescription When disconnected 10Engine controller connectorsEngine controller PCA Control-panel messageLoad paper appears Supply memory error appearsOpen door and clear jam appear Major components 11Major componentsPCAs 12 PCAsTiming chart ChartGeneral Circuit diagram Circuit diagram14Control-panel light messages 13Status-light legendLight status State of the product Action Processing Data Manual Feed or Continuable Error Toner Low Toner Missing JamPaper Mount Scanner Error Supply memory errorFuser error Alert message Description Recommended actionDoor Open Engine communication errorInstall black cartridge Jam in cartridge areaJam in output bin Jam in TrayManual feed Non-HP supply installedLoad paper No paper pickupPrint failure Engine errorControl-panel messages Press OKError 41.X.ErrorTurn off then on Turn off then on Laser/scanner assembly error XX Error 51.0000Fan error Genuine HP supply installed Service errorDevice error Press OK Door openSpecifications Load tray # Type Size Cleaning mode OK to startLoad paper Press OK for available mediaLoad tray Load tray 1 Type SizeManual duplex Manual feed Type SizeUsed cartridge in use Used cartridge installedTo accept press OK Print an event log HP LaserJet P2030 Series Printers only Event-log messagesPrint the event log HP LaserJet P2050 Series Printers only Event log messagesSolve problems Jams Paper-handling problemsProduct is jammed.1 Cause Solution Common causes of jamsClear jams Jam locationsInternal areas Print-cartridge area and paper path Enww Duplex paper path HP LaserJet P2050 Series Printers only Enww Enww Input trays Tray Tray Enww Tray 3 HP LaserJet P2050 Series Printers only Output bins Enww Printed page is different from what appeared onscreen Solve image-quality problems16Printed page is different from what appeared onscreen Image defect examples Light print or fadedVertical lines Toner specksDropouts Gray backgroundVertical repetitive defects Toner smearLoose toner Misformed charactersCurl or wave SkewWrinkles or creases Toner scatter outline Print-quality problems associated with the environment Solve print-quality problemsPrint-quality problems associated with paper Print-quality problems associated with jamsSolve performance problems Solve direct-connect problems Solve connectivity problemsSolve network problems Secondary service menu structure Service mode functionsOpen the secondary service menu 17Secondary Service menuEngine test Engine resetsRestore defaults Nvram initialization HP LaserJet P2050 Series Printers onlySolve problems Parts and diagrams Order parts, accessories, and supplies Print cartridges Paper-handling accessoriesPart numbers MemoryWhole unit replacement Product Model Voltage Description Part number1Common fasteners ScrewsExample Description Size Part Number How to use the parts lists and diagrams How to use the parts lists and diagrams External covers, panels, and doors HP LaserJet P20352External covers, panels, and doors HP LaserJet P2035 Description Part number QtyHP LaserJet P2055 3External covers, panels, and doors HP LaserJet P2055 Internal components 1 Hplj 2050 Series only4Internal components 1 Internal components 2 4Internal components 25Internal components 2 Internal components 3 Hplj 2030 Series only Hplj 2050 Series only6Internal components 3 Internal components 4 6Internal components 47Internal components 4 Internal components 5 7Internal components 58Internal components 5 Alphabetical parts list 9Alphabetical parts listInternal components 1 Switch, push SW301 cartridge-door interlock WC4-5171-000CN 10Numerical parts list Numerical parts listPart number Description External covers, panels, and doors HP LaserJet P2035 on RM1-6445-000CN Reverse-sensor assembly HP LaserJet P2055 Parts and diagrams Service and support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement End User License Agreement TransferEnd User License Agreement Customer self-repair warranty service Customer support Ljp2030seriesNext-day on-site service HP maintenance agreementsOn-site service agreements Weekly volume on-site serviceExtended warranty Appendix a Service and support Specifications Table B-1Product dimensions and weights Physical specificationsElectrical specifications Table B-3Product dimensions and weightsAcoustic emissions Operating environmentAppendix B Specifications Regulatory information FCC regulations Declaration of conformity Declaration of conformityDeclaration of Conformity Laser safety Safety statementsCanadian DOC regulations Laser statement for Finland Luokan 1 laserlaiteSubstances Table China Symbols/Numerics CablesDimm See also solving MacintoshPCL Enww Enww TCP/IP Enww Page CE457-90980* *CE457-90980
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