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Configuration page
The configuration page lists the current settings and properties of the product. It also contains a status log report. To print a configuration page, do one of the following:
●Press and hold the Go button for 5 seconds when the product Ready light is on and no other jobs are printing.
●Select it from the Print Information Pages drop-down list on the Services tab in Printer Preferences.
Supplies Status page
You can print the Supplies Status page by selecting it from the Print Information Pages drop-down list on the Services tab in Printer Preferences. The Supplies Status page provides the following information:
●The estimated number of pages remaining on the print cartridge
●The number of pages and print jobs that have been processed
●Ordering and recycling information
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Contents
HP LaserJet P2050 and P2030 Series Printers
Page
Page
Trademark Credits
Copyright and License
Table of contents
Paper and print media
Control panel
Manage and maintain
Theory of operation
Removal and replacement
Solve problems
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Parts and diagrams
Appendix B Specifications
Appendix a Service and support
Appendix C Regulatory information
301
Product basics
HP LaserJet P2050 Series Printers
Product comparison
HP LaserJet P2055d printer HP LaserJet P2055dn printer
CE457A CE459A CE460A
HP LaserJet P2035 printer
HP LaserJet P2030 Series Printers
CE461A CE462A
Feature Description
Product features
Button, 6 LED control panel
Front view
Product walkaround
Rear view
Model and serial number label
Interface ports
HP LaserJet P2030 Series Printers
Rear view
1HP LaserJet P2035 printer
Model and serial-number label location
Supported product software
Software installation types for Windows
Software included with the product
Macintosh software
Other software provided
HP Web Jetadmin
Software for Windows
Software for networks
Software
Software for other operating systems
Windows requirements
System minimum requirements
Macintosh requirements
Connectivity
Service name Description
Supported networks HP LaserJet P2050 Series Printers
2Network product discovery
4IP addressing
Supported network HP LaserJet P2030 Series Printers
7Messaging and management
6Network product discovery
8IP addressing
Product basics
Control panel
Control-panel layout
Control panel HP LaserJet P2050 Series Printers only
Number Button or light Function
Use the menus
Use the control-panel menus
Menu item Description
Reports menu
Menu item Sub-menu item Description
System setup menu
Control panel
Service menu
Use this menu to establish network configuration settings
WEB
Go button and light
Control panel HP LaserJet P2030 Series Printers only
Paper and print media
Supported paper and print media
Size and dimensions Tray Optional 500-sheet Duplexer
Paper for the HP LaserJet P2050 Series Printers
Supported paper and print media sizes
Supported paper and print media types
Paper for the HP LaserJet P2030 Series Printers
Tray or bin Paper type Specifications Quantity
Tray and bin capacity
Recycled
2Supported paper and print media sizes
Size and dimensions Tray
Paper type printer driver Tray
Tray and bin capacity
Load trays
Load paper and print media
Paper orientation for loading trays
Tray
Load A6-size paper
Optional Tray 3 HP LaserJet P2050 Series Printers only
Manual feed
Configure trays HP LaserJet P2050 Series Printers only
Configure trays
Configure trays HP LaserJet P2030 Series Printers only
Print to the top standard output bin
Use paper output options
Print to the straight-through paper path rear output
Paper and print media
Manage and maintain
Demo
Print the information pages
Print the information pages
Name of report Description
Supplies Status
Configuration
View HP ToolboxFX
Event log
Status
Set up E-mail Alerts
Set up Status Alerts
Alerts
Help
Device Information
Device Settings
Printing
Paper Handling
PCL5c
PostScript
Shop for Supplies
Network Settings
Other Links
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Open the embedded Web server
Manage a network product
Status tab
Use security features
Use HP Web Jetadmin software
Supplies life
Manage supplies
Manage the print cartridge
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Replace supplies and parts
Supply replacement guidelines
Redistribute toner
Change the print cartridge
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Install product memory
Install memory HP LaserJet P2050 Series Printers only
Install memory HP LaserJet P2050 Series Printers only
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Save resources permanent resources
Check Dimm installation
Click the Device Settings tab
Enable memory for Windows
Clean the print-cartridge area
Clean the product
Clean the paper path HP LaserJet P2030 Series Printers only
Clean the paper path HP LaserJet P2050 Series Printers only
Settings tab
Clean the Tray 1 pickup roller
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Clean the Tray 2 pickup roller
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Reconnect the power cord, and turn the product on
Manage and maintain
Theory of operation
Introduction
1Block diagram
2Cross-section of product
Internal components
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1Sequence of operation
Timing
Name Timing Purpose
3Engine control system
Engine control system
4DC controller
DC controller
Swon
Low-voltage power supply
6High-voltage power supply
High-voltage power supply
7Laser/scanner system
Laser/scanner system
Laser failure detection
Primary charging
Image-formation system
10 Developing
11 Transfer
13 Fusing
Pickup/feed/delivery system
Pickup/feed/delivery system
16Jam detection
Jam detection
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Removal and replacement
Electrostatic discharge
Removal and replacement strategy
1Phillips and pozidrive screwdriver comparison
Required tools
After performing service
Before performing service
Print-quality test
Post-service test
Print cartridge
3Remove the Tray 2 cassette
Tray 2 cassette
Pickup roller Tray
Rollers and pads
Release two tabs
8Remove the pickup roller Tray 1 5 Removal and replacement
9Remove the pickup roller assembly Tray 2 1
Pickup roller assembly Tray
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13Remove the pickup roller Tray 2 5
14Remove the separation-pad assembly Tray 2 1
Separation-pad assembly Tray
Transfer roller
19Remove the transfer roller 4 Removal and replacement
20Remove the transfer roller 5
Dimm door HP LaserJet P2050 Series only
External panels, covers, and doors
Right cover
26Remove the right cover 4 Removal and replacement
Reinstall the right cover
Left cover
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Rear cover, rear door, and duplex-paper-feed assembly
Remove five screws callout
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Top-cover assembly
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Remove three screws callout
44Remove the cartridge door assembly and front cover 2
Cartridge-door assembly and front cover
Carefully remove the cartridge-door assembly
Reinstall the cartridge-door assembly and front cover
Formatter PCA HP LaserJet P2030 Series
Internal assemblies
Internal assemblies
Formatter PCA HP LaserJet P2050 Series
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Paper-pickup-gear assembly
55Remove the paper-pickup-gear assembly 3
Reinstall the paper-pickup-gear assembly
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Cartridge-door switch
Tray 1 pickup solenoid
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Fan
65Remove the fan 3
Reverse-sensor assembly HP LaserJet P2050 Series
Remove the reverse-sensor assembly
68Remove the power-switch assembly 1 Removal and replacement
Power-switch assembly
70Remove the power-switch assembly 3
71Remove the power-switch assembly 4 Removal and replacement
72Remove the connecting PCA 1
Connecting PCA
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75Remove the connecting PCA 4
76Remove the inlet-cable assembly 1 Removal and replacement
Inlet-cable assembly
78Remove the inlet-cable assembly 3
Top cover assembly. See Top-cover assembly on
Registration assembly
80Remove the registration assembly 2 Remove the guide
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85Remove the registration assembly 7
Laser/scanner assembly
87Remove the laser/scanner assembly 2
Fuser
88Remove the fuser 1 Removal and replacement
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94Remove the fuser 7
Reinstall the fuser
Engine controller unit ECU
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101Remove the ECU 5
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107Remove the ECU 11 Removal and replacement
109Remove the ECU 13
111Reinstall the fuser 1 Removal and replacement
Reinstall the ECU
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Paper-feed-guide assembly
114Remove the paper-feed-guide assembly 2
Main motor
117Remove the main motor 3
118Remove the main motor 4
Face-down-drive or duplexing-paper-feed assembly
Remove the fan duct
Remove the face-down-drive or duplexing-paper-feed assembly
Duplex solenoid HP LaserJet P2050 Series
125Remove the paper-retaining-delivery assembly 1
Paper-retaining-delivery assembly
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Remove the paper-retaining-delivery assembly
Solve problems
Troubleshooting checklist
Solve general problems
Factors that affect product performance
1Basic problem solving
Basic problem solving
Problem Cause Solution
Engine test page on
Engine components
Print a menu map
Menu map HP LaserJet P2050 Series Printers only
Pre-troubleshooting checklist
Troubleshooting process
General topic Questions
For 10 to 20 minutes
Continuous self-test HP LaserJet P2050 Series only
Tools for troubleshooting
Half self-test functional check
Drum rotation functional check
High-voltage contacts check
Heating element check
Checking the print cartridge contacts
1High-voltage contact points on the print cartridge
2Left-side components
Component locations
Reference Component Description If disconnected or blocked
FM1
3Right-side components
Reference Component Description
4Connector PCA components
6Print cartridge components
5Rear-side components
Output bin appears
Cartridge area appears
Bin full appears
7Top components
8Tray 1 and Tray 2 components
Repetitive image defect ruler
Problem-solve diagrams
9Repetitive defects
Component Distance between defects
Description When disconnected
10Engine controller connectors
Engine controller PCA
Control-panel messageLoad paper appears
Supply memory error appears
Open door and clear jam appear
11Major components
Major components
12 PCAs
PCAs
Timing chart
Chart
General
Circuit diagram
Circuit diagram
14Control-panel light messages
13Status-light legend
Light status State of the product Action
Processing Data
Manual Feed or Continuable Error
Toner Low
Jam
Toner Missing
Paper Mount
Fuser error
Supply memory error
Scanner Error
Alert message Description Recommended action
Install black cartridge
Engine communication error
Door Open
Jam in cartridge area
Jam in Tray
Jam in output bin
Load paper
Non-HP supply installed
Manual feed
No paper pickup
Control-panel messages
Engine error
Print failure
Press OK
Error
41.X.Error
Turn off then on
Turn off then on Laser/scanner assembly error
XX Error 51.0000
Fan error
Device error
Service error
Genuine HP supply installed
Press OK Door open
Specifications
Load paper
Cleaning mode OK to start
Load tray # Type Size
Press OK for available media
Manual duplex
Load tray 1 Type Size
Load tray
Manual feed Type Size
Used cartridge in use
Used cartridge installed
To accept press OK
Print the event log HP LaserJet P2050 Series Printers only
Event-log messages
Print an event log HP LaserJet P2030 Series Printers only
Event log messages
Solve problems
Product is jammed.1 Cause Solution
Paper-handling problems
Jams
Common causes of jams
Clear jams
Jam locations
Internal areas Print-cartridge area and paper path
Enww
Duplex paper path HP LaserJet P2050 Series Printers only
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Input trays Tray
Tray
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Tray 3 HP LaserJet P2050 Series Printers only
Output bins
Enww
Printed page is different from what appeared onscreen
Solve image-quality problems
16Printed page is different from what appeared onscreen
Light print or faded
Image defect examples
Dropouts
Toner specks
Vertical lines
Gray background
Loose toner
Toner smear
Vertical repetitive defects
Misformed characters
Curl or wave
Skew
Wrinkles or creases
Toner scatter outline
Print-quality problems associated with paper
Solve print-quality problems
Print-quality problems associated with the environment
Print-quality problems associated with jams
Solve performance problems
Solve direct-connect problems
Solve connectivity problems
Solve network problems
Open the secondary service menu
Service mode functions
Secondary service menu structure
17Secondary Service menu
Restore defaults
Engine resets
Engine test
Nvram initialization HP LaserJet P2050 Series Printers only
Solve problems
Parts and diagrams
Order parts, accessories, and supplies
Part numbers
Paper-handling accessories
Print cartridges
Memory
Product Model Voltage Description Part number
Whole unit replacement
1Common fasteners
Screws
Example Description Size Part Number
How to use the parts lists and diagrams
How to use the parts lists and diagrams
HP LaserJet P2035
External covers, panels, and doors
Description Part number Qty
2External covers, panels, and doors HP LaserJet P2035
HP LaserJet P2055
3External covers, panels, and doors HP LaserJet P2055
Hplj 2050 Series only
Internal components 1
4Internal components 1
4Internal components 2
Internal components 2
5Internal components 2
Hplj 2030 Series only Hplj 2050 Series only
Internal components 3
6Internal components 3
6Internal components 4
Internal components 4
7Internal components 4
7Internal components 5
Internal components 5
8Internal components 5
9Alphabetical parts list
Alphabetical parts list
Internal components 1
Switch, push SW301 cartridge-door interlock WC4-5171-000CN
10Numerical parts list
Numerical parts list
Part number Description
External covers, panels, and doors HP LaserJet P2035 on
RM1-6445-000CN Reverse-sensor assembly HP LaserJet P2055
Parts and diagrams
Service and support
Hewlett-Packard limited warranty statement
Print cartridge limited warranty statement
Transfer
End User License Agreement
End User License Agreement
Customer self-repair warranty service
Ljp2030series
Customer support
On-site service agreements
HP maintenance agreements
Next-day on-site service
Weekly volume on-site service
Extended warranty
Appendix a Service and support
Specifications
Electrical specifications
Physical specifications
Table B-1Product dimensions and weights
Table B-3Product dimensions and weights
Operating environment
Acoustic emissions
Appendix B Specifications
Regulatory information
FCC regulations
Declaration of conformity
Declaration of conformity
Declaration of Conformity
Laser safety
Safety statements
Canadian DOC regulations
Luokan 1 laserlaite
Laser statement for Finland
Substances Table China
Cables
Symbols/Numerics
Dimm
Macintosh
See also solving
PCL
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TCP/IP
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Page
CE457-90980* *CE457-90980