HP P2050 manual Enww

Page 318

rear cover

120

 

 

 

rear door

120

 

 

 

 

right cover

115

 

 

 

right cover, reinstall after

117

separation pad assembly 110

tools, required

 

99

 

 

top-cover assembly

124

transfer roller

111

 

 

Tray 2 cassette

 

103

 

 

repacking product

 

288

 

 

repetitive defects,

 

 

 

 

troubleshooting

202

 

 

replace supplies message

218,

225

 

 

 

 

 

 

replacing

 

 

 

 

 

cartridge-door switch

137

connecting PCA

147

 

duplex solenoid (duplex

 

models)

180

 

 

 

duplexing-paper-feed assembly

(duplex model)

177

 

engine controller unit

163

face-down-drive assembly

(base model)

 

177

 

 

fan

140

 

 

 

 

 

formatter PCA

 

132

 

 

formatter PCA, base

 

 

model 130

 

 

 

 

fuser

158

 

 

 

 

 

guidelines

61

 

 

 

 

inlet-cable assembly

150

internal assemblies

130

laser/scanner assembly

156

main motor

174

 

 

paper-feed-guide

 

 

assembly

172

 

 

paper-pickup-gear

 

 

assembly

134

 

 

paper-retaining-delivery

 

assembly

181

 

 

parts

98

 

 

 

 

 

power-switch assembly

144

registration assembly

152

reverse-sensor assembly

(duplex models) 142

 

Tray 1 pickup solenoid

138

whole units

256

 

 

replacing printing cartridges

62

reports

 

 

 

 

 

 

error

227,

250

 

 

 

306 Index

information pages, status, and

lists 48

 

 

printing

48

 

 

service

250

 

 

Reports menu

24

 

resolution

 

 

 

features

4,

5

 

problem-solving quality

247

resource saving

67

 

restoring default settings

27,

251

 

 

 

reverse-sensor assembly (duplex

models)

 

 

 

replacing

142

 

 

right cover, removing

115

rollers, pickup

 

 

locating

81

 

 

removing

104

 

 

rotation check, drum

193

rough paper

 

 

 

output bin, selecting

45

S

 

 

 

safety statements 298,

299

saving resources, memory 67

scanner error message

 

215

screwdrivers, required

99

screws

 

 

 

 

 

 

part numbers

257

 

 

replacing

 

98

 

 

 

secondary service menu

250

security features

58

 

 

sensors, media detection

94

separation pad assembly,

removing

110

 

 

 

sequence of operations

83

serial number

8,

12

 

 

service

 

 

 

 

 

 

agreements 288

 

 

error message

222

 

page

24

 

 

 

 

 

repacking product

288

tools, required

99

 

 

Service menu

 

 

 

 

about

250

 

 

 

functions

 

250

 

 

 

opening

250

 

 

 

secondary

250

 

 

settings

 

 

 

 

 

 

HP ToolboxFX

53

 

 

network report

24

 

 

 

restoring defaults

27,

251

System Setup menu

25

 

Settings tab (embedded Web

 

server)

58

 

 

 

 

 

 

shipping

 

 

 

 

 

 

 

 

lock error message

225

 

product

288

 

 

 

 

 

SIMMs, incompatibility

64

 

single inline memory module

 

(SIMM), incompatibility

64

 

sizes, media

 

 

 

 

 

 

 

default, setting

25

 

 

 

small paper, printing on

45

 

software

 

 

 

 

 

 

 

 

additional provided

 

14

 

components

13

 

 

 

 

embedded Web server

14

HP Web Jetadmin

 

14, 58

Macintosh 13

 

 

 

 

 

network

14

 

 

 

 

 

 

requirements (Macintosh)

16

requirements (Windows)

16

software license

 

 

 

 

agreement

284

 

 

 

 

status alerts

14

 

 

 

 

supported by product

13

 

Windows

14

 

 

 

 

 

Solaris software

 

15

 

 

 

 

solving

 

 

 

 

 

 

 

 

creases

245

 

 

 

 

 

curl

245

 

 

 

 

 

 

 

dropouts

243

 

 

 

 

 

gray background

243

 

 

light or faded print

 

242

 

loose toner

244

 

 

 

 

misformed characters

244

page skew

245

 

 

 

 

toner scatter outline

246

 

toner smear

244

 

 

 

 

toner specks

 

243

 

 

 

 

vertical lines

243

 

 

 

 

vertical repetitive defects

244

wave

245

 

 

 

 

 

 

wrinkles

245

 

 

 

 

 

specifications

 

 

 

 

 

 

acoustic

293

 

 

 

 

 

electrical

292

 

 

 

 

 

features

4,

5

 

 

 

 

 

operating environment

293

ENWW

Image 318
Contents HP LaserJet P2050 and P2030 Series Printers Page Page Copyright and License Trademark CreditsTable of contents Control panel Paper and print mediaManage and maintain Removal and replacement Theory of operationSolve problems Enww Parts and diagrams Appendix C Regulatory information Appendix a Service and supportAppendix B Specifications 301Product basics HP LaserJet P2055d printer HP LaserJet P2055dn printer Product comparisonHP LaserJet P2050 Series Printers CE457A CE459A CE460AHP LaserJet P2030 Series Printers HP LaserJet P2035 printerCE461A CE462A Product features Feature DescriptionButton, 6 LED control panel Product walkaround Front viewRear view Interface ports Model and serial number labelHP LaserJet P2030 Series Printers Rear view 1HP LaserJet P2035 printer Model and serial-number label location Software included with the product Software installation types for WindowsSupported product software Macintosh softwareSoftware for Windows HP Web JetadminOther software provided Software for networksSoftware for other operating systems SoftwareSystem minimum requirements Windows requirementsMacintosh requirements Supported networks HP LaserJet P2050 Series Printers Service name DescriptionConnectivity 2Network product discoverySupported network HP LaserJet P2030 Series Printers 4IP addressing6Network product discovery 7Messaging and management8IP addressing Product basics Control panel Control panel HP LaserJet P2050 Series Printers only Control-panel layoutNumber Button or light Function Use the control-panel menus Use the menusReports menu Menu item DescriptionSystem setup menu Menu item Sub-menu item DescriptionControl panel Service menu Use this menu to establish network configuration settings WEB Control panel HP LaserJet P2030 Series Printers only Go button and lightPaper and print media Paper for the HP LaserJet P2050 Series Printers Size and dimensions Tray Optional 500-sheet DuplexerSupported paper and print media Supported paper and print media sizesSupported paper and print media types Tray and bin capacity Tray or bin Paper type Specifications QuantityPaper for the HP LaserJet P2030 Series Printers RecycledSize and dimensions Tray 2Supported paper and print media sizesPaper type printer driver Tray Tray and bin capacity Load paper and print media Load traysPaper orientation for loading trays Tray Load A6-size paper Optional Tray 3 HP LaserJet P2050 Series Printers only Manual feed Configure trays Configure trays HP LaserJet P2050 Series Printers onlyConfigure trays HP LaserJet P2030 Series Printers only Use paper output options Print to the top standard output binPrint to the straight-through paper path rear output Paper and print media Manage and maintain Print the information pages Print the information pagesDemo Name of report DescriptionConfiguration Supplies StatusView HP ToolboxFX Status Event logAlerts Set up Status AlertsSet up E-mail Alerts HelpDevice Settings Device InformationPCL5c Paper HandlingPrinting PostScriptNetwork Settings Shop for SuppliesOther Links Enww Manage a network product Open the embedded Web serverStatus tab Use HP Web Jetadmin software Use security featuresManage supplies Supplies lifeManage the print cartridge Enww Supply replacement guidelines Replace supplies and partsRedistribute toner Change the print cartridge Enww Install memory HP LaserJet P2050 Series Printers only Install product memoryInstall memory HP LaserJet P2050 Series Printers only Enww Check Dimm installation Save resources permanent resourcesEnable memory for Windows Click the Device Settings tabClean the product Clean the print-cartridge areaClean the paper path HP LaserJet P2050 Series Printers only Clean the paper path HP LaserJet P2030 Series Printers onlyClean the Tray 1 pickup roller Settings tabEnww Enww Enww Clean the Tray 2 pickup roller Enww Reconnect the power cord, and turn the product on Manage and maintain Theory of operation 1Block diagram IntroductionInternal components 2Cross-section of productEnww Timing 1Sequence of operationName Timing Purpose Engine control system 3Engine control systemDC controller 4DC controllerLow-voltage power supply SwonHigh-voltage power supply 6High-voltage power supplyLaser/scanner system 7Laser/scanner systemLaser failure detection Image-formation system Primary charging10 Developing 11 Transfer 13 Fusing Pickup/feed/delivery system Pickup/feed/delivery systemJam detection 16Jam detectionEnww Removal and replacement Removal and replacement strategy Electrostatic dischargeRequired tools 1Phillips and pozidrive screwdriver comparisonBefore performing service After performing servicePost-service test Print-quality testPrint cartridge Tray 2 cassette 3Remove the Tray 2 cassetteRollers and pads Pickup roller TrayRelease two tabs 8Remove the pickup roller Tray 1 5 Removal and replacement Pickup roller assembly Tray 9Remove the pickup roller assembly Tray 2 1Enww 13Remove the pickup roller Tray 2 5 Separation-pad assembly Tray 14Remove the separation-pad assembly Tray 2 1Transfer roller 19Remove the transfer roller 4 Removal and replacement 20Remove the transfer roller 5 External panels, covers, and doors Dimm door HP LaserJet P2050 Series onlyRight cover 26Remove the right cover 4 Removal and replacement Reinstall the right cover Left cover Enww Rear cover, rear door, and duplex-paper-feed assembly Remove five screws callout Enww Enww Top-cover assembly Enww Remove three screws callout Cartridge-door assembly and front cover 44Remove the cartridge door assembly and front cover 2Carefully remove the cartridge-door assembly Reinstall the cartridge-door assembly and front cover Internal assemblies Formatter PCA HP LaserJet P2030 SeriesInternal assemblies Formatter PCA HP LaserJet P2050 Series Enww Paper-pickup-gear assembly Reinstall the paper-pickup-gear assembly 55Remove the paper-pickup-gear assembly 3Enww Cartridge-door switch Tray 1 pickup solenoid Enww Fan 65Remove the fan 3 Reverse-sensor assembly HP LaserJet P2050 Series Remove the reverse-sensor assembly Power-switch assembly 68Remove the power-switch assembly 1 Removal and replacement70Remove the power-switch assembly 3 71Remove the power-switch assembly 4 Removal and replacement Connecting PCA 72Remove the connecting PCA 1Enww 75Remove the connecting PCA 4 Inlet-cable assembly 76Remove the inlet-cable assembly 1 Removal and replacement78Remove the inlet-cable assembly 3 Registration assembly Top cover assembly. See Top-cover assembly on80Remove the registration assembly 2 Remove the guide Enww 85Remove the registration assembly 7 Laser/scanner assembly 87Remove the laser/scanner assembly 2 88Remove the fuser 1 Removal and replacement FuserEnww Enww 94Remove the fuser 7 Reinstall the fuser Engine controller unit ECU Enww 101Remove the ECU 5 Enww Enww 107Remove the ECU 11 Removal and replacement 109Remove the ECU 13 Reinstall the ECU 111Reinstall the fuser 1 Removal and replacementEnww Paper-feed-guide assembly 114Remove the paper-feed-guide assembly 2 Main motor 117Remove the main motor 3 118Remove the main motor 4 Face-down-drive or duplexing-paper-feed assembly Remove the fan duct Remove the face-down-drive or duplexing-paper-feed assembly Duplex solenoid HP LaserJet P2050 Series Paper-retaining-delivery assembly 125Remove the paper-retaining-delivery assembly 1Enww Enww Remove the paper-retaining-delivery assembly Solve problems Solve general problems Troubleshooting checklistFactors that affect product performance Basic problem solving 1Basic problem solvingProblem Cause Solution Engine components Engine test page onMenu map HP LaserJet P2050 Series Printers only Print a menu mapTroubleshooting process Pre-troubleshooting checklistGeneral topic Questions For 10 to 20 minutes Half self-test functional check Tools for troubleshootingContinuous self-test HP LaserJet P2050 Series only Drum rotation functional checkHeating element check High-voltage contacts checkChecking the print cartridge contacts 1High-voltage contact points on the print cartridge Component locations 2Left-side componentsReference Component Description If disconnected or blocked 3Right-side components FM14Connector PCA components Reference Component DescriptionOutput bin appears 5Rear-side components6Print cartridge components Cartridge area appears7Top components Bin full appears8Tray 1 and Tray 2 components 9Repetitive defects Problem-solve diagramsRepetitive image defect ruler Component Distance between defects10Engine controller connectors Description When disconnectedEngine controller PCA Supply memory error appears Control-panel messageLoad paper appearsOpen door and clear jam appear Major components 11Major componentsPCAs 12 PCAsChart Timing chartGeneral Circuit diagram Circuit diagram13Status-light legend 14Control-panel light messagesLight status State of the product Action Processing Data Manual Feed or Continuable Error Toner Low Toner Missing JamPaper Mount Scanner Error Supply memory errorFuser error Alert message Description Recommended actionDoor Open Engine communication errorInstall black cartridge Jam in cartridge areaJam in output bin Jam in TrayManual feed Non-HP supply installedLoad paper No paper pickupPrint failure Engine errorControl-panel messages Press OK41.X.Error ErrorTurn off then on XX Error 51.0000 Turn off then on Laser/scanner assembly errorFan error Genuine HP supply installed Service errorDevice error Press OK Door openSpecifications Load tray # Type Size Cleaning mode OK to startLoad paper Press OK for available mediaLoad tray Load tray 1 Type SizeManual duplex Manual feed Type SizeUsed cartridge installed Used cartridge in useTo accept press OK Print an event log HP LaserJet P2030 Series Printers only Event-log messagesPrint the event log HP LaserJet P2050 Series Printers only Event log messagesSolve problems Jams Paper-handling problemsProduct is jammed.1 Cause Solution Common causes of jamsJam locations Clear jamsInternal areas Print-cartridge area and paper path Enww Duplex paper path HP LaserJet P2050 Series Printers only Enww Enww Input trays Tray Tray Enww Tray 3 HP LaserJet P2050 Series Printers only Output bins Enww Solve image-quality problems Printed page is different from what appeared onscreen16Printed page is different from what appeared onscreen Image defect examples Light print or fadedVertical lines Toner specksDropouts Gray backgroundVertical repetitive defects Toner smearLoose toner Misformed charactersSkew Curl or waveWrinkles or creases Toner scatter outline Print-quality problems associated with the environment Solve print-quality problemsPrint-quality problems associated with paper Print-quality problems associated with jamsSolve performance problems Solve connectivity problems Solve direct-connect problemsSolve network problems Secondary service menu structure Service mode functionsOpen the secondary service menu 17Secondary Service menuEngine test Engine resetsRestore defaults Nvram initialization HP LaserJet P2050 Series Printers onlySolve problems Parts and diagrams Order parts, accessories, and supplies Print cartridges Paper-handling accessoriesPart numbers MemoryWhole unit replacement Product Model Voltage Description Part numberScrews 1Common fastenersExample Description Size Part Number How to use the parts lists and diagrams How to use the parts lists and diagrams External covers, panels, and doors HP LaserJet P20352External covers, panels, and doors HP LaserJet P2035 Description Part number QtyHP LaserJet P2055 3External covers, panels, and doors HP LaserJet P2055 Internal components 1 Hplj 2050 Series only4Internal components 1 Internal components 2 4Internal components 25Internal components 2 Internal components 3 Hplj 2030 Series only Hplj 2050 Series only6Internal components 3 Internal components 4 6Internal components 47Internal components 4 Internal components 5 7Internal components 58Internal components 5 Alphabetical parts list 9Alphabetical parts listInternal components 1 Switch, push SW301 cartridge-door interlock WC4-5171-000CN Numerical parts list 10Numerical parts listPart number Description External covers, panels, and doors HP LaserJet P2035 on RM1-6445-000CN Reverse-sensor assembly HP LaserJet P2055 Parts and diagrams Service and support Hewlett-Packard limited warranty statement Print cartridge limited warranty statement End User License Agreement TransferEnd User License Agreement Customer self-repair warranty service Customer support Ljp2030seriesNext-day on-site service HP maintenance agreementsOn-site service agreements Weekly volume on-site serviceExtended warranty Appendix a Service and support Specifications Table B-1Product dimensions and weights Physical specificationsElectrical specifications Table B-3Product dimensions and weightsAcoustic emissions Operating environmentAppendix B Specifications Regulatory information FCC regulations Declaration of conformity Declaration of conformityDeclaration of Conformity Safety statements Laser safetyCanadian DOC regulations Laser statement for Finland Luokan 1 laserlaiteSubstances Table China Symbols/Numerics CablesDimm See also solving MacintoshPCL Enww Enww TCP/IP Enww Page CE457-90980* *CE457-90980
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