Status lights
When the printert is turned on, the On button light will be lit. When the printer is processing a job, the On button light will be blinking. Additional blinking lights signal errors that you can resolve. See below to learn about blinking lights and what to do.
Light behavior | Cause and Solution |
|
|
Attention light is blinking. | ● Output tray closed when printing is attempted. |
| Open the output tray. |
| ● Scanner is not working. |
| Turn off and turn on the printer. |
| If the problem persists, contact HP. The printer still prints |
| even if the scanner is not working. |
|
|
Attention light and both cartridge lights are blinking. | ● Cartridge access door is open. |
| Close the cartridge access door. For more information, |
| see Prepare trays on page 70. |
| ● Cartridge access door is open and one or more ink |
| cartridges are in error state. |
| Remove and reinsert the ink cartridges and then close |
| the cartridge access door. |
| ● Cartridge carriage inside the printer has stalled. |
| Open the cartridge access door and make sure the |
| carriage is not obstructed. Move the carriage to the |
| right, close the cartridge access door, and then press |
| any button, except Cancel, to resume. See Clear print |
| carriage on page 68 for more information. |
|
|
Both cartridge lights are blinking. | Both cartridges are missing, do not have the tape removed, |
| may be very low on ink, or defective. |
| ● Install missing cartridges, remove the pink tape from the |
| cartridges, or replace the defective cartridges. For more |
| information, see Replace ink cartridges on page 41. |
| ● If the print quality is poor, consider replacing the ink |
| cartridge. For more information, see Replace ink |
| cartridges on page 41. |
| ● Determine if ink cartridges are defective. For more |
| information, see Identify a defective cartridge |
| on page 69. |
|
|
ENWW | Status lights 7 |