HP 5500 manual Replacing supplies, Locating supplies, Supply replacement guidelines

Page 118

Replacing supplies

Carefully follow the guidelines in this section when replacing printer supplies.

Locating supplies

Supplies are identified by labeling and blue plastic handles.

The following figure illustrates the location of each supply item.

Supply item locations

1fuser

2print cartridges

3transfer unit

Supply replacement guidelines

To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the printer.

Sufficient space is required above and in the front of the printer for removing supplies.

The printer should be located on a flat, sturdy surface.

For instructions on installing supplies, see the installation guides provided with each supply item or see more information at http://www.hp.com/support/lj5500. When you connect, select Solve a Problem.

CAUTION

Hewlett-Packard recommends the use of HP products in this printer. Use of non-HP products

 

may cause problems requiring service that is not covered by the Hewlett-Packard warranty or

 

service agreements.

108 Chapter 7 Maintenance

ENWW

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Contents Page Page User Guide Copyright and License Table of contents O Configuration Managing the printer Maintenance Appendix a Working with memory and print server cards ViiViii Printer basics Setting up the printer Quick access to printer informationWhere to look for more information World Wide Web linksUsing the printer Enww HP Color LaserJet Printer configurationsHP Color LaserJet 5500n Europe only HP Color LaserJet 5500dn HP Color LaserJet 5500dtnHP Color LaserJet 5500hdn Printer features FeaturesPaper handling Supported paper weights and sizesAccessories ConnectivityFront view shown with second 500-sheet paper feeder Walk aroundBack/side view Operating system PCL 5c Printer softwarePrinter drivers PCLSoftware for networks HP Web JetadminAdditional drivers Utilities Embedded Web serverWindows Network administratorOther components and utilities Macintosh OSTray Dimensions Weight or thickness Capacity Print media specificationsSupported paper weights and sizes Tray 1 paper sizesWeight or thickness Capacity Tray 2 and optional Trays 3 and 4 paper sizes1B5, B5-R, A5, A5-R By 17, A3 Standard tough paper Automatic 2-sided printing duplexing1A4, Letter-R, A4-R JIS B5, B5-R, A5, A5 11 by 17, A3 Minimum size toughEnww Control panel Display Control panel overviewControl panel buttons and lights Accessing the control panel from a computer Printer displayControl panel buttons Button name FunctionIndicator Interpreting control panel indicator lightsControl panel indicator lights Off FlashingControl panel menus Getting started basicsRetrieve job menu for printers with a hard disk To access the menusMenu hierarchy Information menuConfigure device menu Paper handling menuDiagnostics menu Menu item Retrieve job menu for printers with a hard diskDescription Menu item Description Information menuSupplies Status Paper handling menu Paper weights and sizes for aWeights and sizes for a Menu item Value Description Tray 1 SizePrint PS Errors OFF Configure device menuCopies Default Paper Size Printing menuPrint quality menu System setup menuAdjust Tray List of available modes100 See Job held timeout for more informationSee PowerSave Time for more information See Job storage limit for more informationMenu Resets menu NoneDiagnostics menu To set the job held timeout Changing printer control panel configuration settingsJob held timeout Job storage limitTo set manually feed prompt Tray behavior options use requested tray and manually feedTo set use requested tray Press to select Manually Feed PromptTo disable/enable PowerSave PowerSave TimeTo set PowerSave Time Or to select Always or Unless LoadedTo set the personality PersonalityClearable warnings To set the clearable warningsTo set the auto continue Auto continueSupplies low To set supplies low reportingLanguage Jam recoveryTo set jam recovery response To select languageEnww Using the printer control panel in shared environments Configuration Configuring TCP/IP parameters Network configurationConfiguring TCP/IP parameters using Bootp or Dhcp Setting an IP address Setting the subnet maskTo highlight Manual Settings Setting the default gatewayTo select Config Method To select Manual SettingsSetting the syslog server Setting the idle timeout Setting the link speedTo disable AppleTalk To disable IPX/SPXDisabling network protocols optional To disable DLC/LLC Parallel configuration Parallel port connectionAvailable enhanced I/O interfaces Enhanced I/O EIO configurationHP Jetdirect print servers NetWare networksAppleTalk networks Windows and Windows NT networksUNIX/Linux networks Enww Printing tasks Source Precedence for print settings softwareControlling print jobs Type and SizeControlling print jobs Paper to avoid Selecting print paperPaper that may damage the printer Selecting print paper Configuring Tray 1 size Configuring input traysConfiguring Tray 1 type Tray 2, Tray 3, or Tray 4 paper type Tray 2, Tray 3, or Tray 4 detectable standard paper sizeTray 2, Tray 3, or Tray 4 custom paper Dimension Unit of measurePrinting from Tray 1 multipurpose tray Tray 2, Tray 3, or Tray 4 nondetectable standard sizesLoading paper into Tray Printing envelopes from Tray To load envelopes into Tray Printing envelopesPrinting from Tray 2, Tray 3, and Tray Address type Left margin Top marginCause jams in the printer Enww Enww Enww Glossy paper Printing on special mediaTransparencies Colored paperLabels Heavy paperPreprinted forms and letterhead HP LaserJet Tough paperRecycled paper Control panel settings for automatic 2-sided printing Sided duplex printingOptions for binding 2-sided printing jobs Manual 2-sided printingPrinting on custom-size paper Special printing situationsPrinting a different first Stopping a print requestQuick copying a job Job retention featuresStoring a print job Proofing and holding a jobDeleting stored jobs Private jobsPrinting a private job Deleting a private job Setting up to print with Macintosh computers Printing with the optional HP Fast InfraRed ReceiverPrinting a job Interrupting and resuming printingManaging memory Memory, see Working with memory and print server cardsManaging the printer Printer information pages ConfigurationPress to select Print Configuration Menu mapUsage Supplies statusTo print the supplies status PCL or PS font list DemoFile directory Event logPrint quality troubleshooting pages Using the embedded Web server To access the embedded Web server using a network connectionSettings tab Information tabNetworking tab Other linksUsing Printer Status and Alerts To choose which status messages appearTo view status messages and information Color Paper selection Using colorHP ImageREt Color optionsPrinting in four-colors Cmyk Cmyk ink set emulation PostScript onlyPrint in Grayscale Automatic or manual color adjustmentManaging color Manual color optionsManaging color Matching colors PANTONE* color matching Swatch book color matchingMaintenance 101Managing the print cartridge Checking the print cartridge life Using the printer control panelPrint cartridge life expectancy Press to highlight Print Supplies StatusUsing HP Web Jetadmin Changing print cartridgesTo change the print cartridge Enww Color or Incorrect Supplies Locating supplies Supply replacement guidelinesReplacing supplies Supply item locationsSupplies replacement clearance diagram Approximate replacement intervals for suppliesMaking room around the printer for replacing supplies See Using printer Status and Alerts for directly Configuring e-mail alertsSoftware Information location When to clean the OHT sensor Periodic cleaningTo clean the OHT sensor Enww Problemsolving 113Basic troubleshooting checklist Factors affecting printer performanceControl panel message types Error messagesCritical error messages Status messagesJOB Name Control panel messagesControl panel messages Chosen Personality not AvailableDisk File Operation Failed CPR Sensor OUT of RangeJOB Name Disk Device Failure Disk File System is FullFlash File Operation Failed EIO DiskFlash Device Failure Flash File System is FullIncorrect Color Cartridge Install Color CartridgeFor help press Install fuser Description Recommended action Insert TrayLoad Tray X Type Size Install Transfer UnitLoad Tray Type Size Manually Feed Type Size To continue pressNON HP Cartridge Detected NON HP Cartridge in USE Order Color CartridgeXxxx Pages Left For menus press Xxxx Pages LeftOrder Fuser KIT Xxxx Pages Left To continue pressOrder Supplies Control panel message Order Supplies For menus pressReady For status pressDemo ConfigurationCalibration Event LOGRegistration UsageCartridge Motor Reinstall Color CartridgeReinstall Supplies Replace Color CartridgeResend upgrade Server. See Using the embedded WebNew fuser kit? Transfer Motors Tray Type Size Tray X Contains Unknown Media Tray X Empty Type SizeTray X Open To change type Press Description Recommended actionTray X Type Size 10.XX.YY Supplies ErrorUSE INSTEAD? Tray Xtype Size Enww 13.XX.YY JAM in Tray For help press DescriptionInsufficient Memory JOB Interrupted13.XX.YY.DUPLEX JOB Interrupted Parallel I/OSerial I/O Control panel message Description Recommended actionUnexpected Size in Tray X For help press Printer Error To continue Turn off then on 52.XCancel JOB Permanent Storage Error Permanent Storage Full8X.YYYY EIO Error XxxxTo disable paper jam recovery Paper jam recoveryPaper jams Paper jams Common causes of paper jams Issue CauseSolution Common causes of paper jams1Issue Cause Solution Common causes of paper jamsClearing paper jams Jam in Tray 1 or TrayClearing paper jams Enww Enww Jam in Tray 3 or Tray Enww Enww Enww Flush with the paper guides Jams in the top cover Jam in the top cover Enww Enww Close the transfer unit and front cover Close the top cover Jam in paper input path or paper path Enww Completely closed Jam in duplex path Enww Close the transfer unit and front cover Close the top cover Paper handling problems Paper handling problemsSize Printer feeds incorrectExclusively Paper does not feed AutomaticallyIssue Paper does not feed from Trays 2, 3, orTransparencies or glossy paper Will not feedConfiguring input trays Cause SolutionEnvelopes jam or will not feed in the printer Enww Printer response problems Printer response problemsNo display message Printer is on, but nothing prints Configuration settingsSee Changing printer control panel configuration settings See Control panel messagesPrinter is on but is not receiving data See Parallel configuration orConfiguration Enhanced I/O EIOUnable to select the printer from the computer Printer control panel problems Printer control panel problemsGrayscale is selected Color printing problemsColor printing problems DriverPrinted colors do not match screen colors Incorrect fonts are printed Incorrect printer outputIncorrect printer output Erratic, missing characters orGuidelines for printing with different fonts Memory error messagePanel Software application problems Software application problemsPrint quality problems associated with paper Print quality troubleshootingOverhead transparency defects Print quality problems associated with jams Print quality problems associated with the environmentPrint quality problems associated with maintenance Print server cards Printing a configurationWorking with memory Printer memoryInstalling memory and font DIMMs To install memory and font DIMMsInstalling memory and font DIMMs Enww Enww To check Dimm installation Checking Dimm installationTo enable memory for Windows Enabling the language font DimmInstalling an HP Jetdirect print server card To install an HP Jetdirect print server cardEnww Enww Enww Spare parts and supplies availability Supplies and accessories193 Supplies, accessories, and part numbers Part Part number Type/size195 Package Service and Support Hewlett-Packard limited warranty statementAppendix C Service and Support Limited warranty for print cartridge life Transfer unit and fuser warranty On-site service agreements HP maintenance agreementsExtended warranty Enww Electrical specifications Printer specificationsPhysical dimensions 203Acoustic emissions Operating environment specificationsActivity level Operator 1m Bystander 1m Sound power Environment AllowedRegulatory information FCC regulationsEnvironmental product stewardship program Material Safety Data Sheet Msds For more information Material restrictionsEnww Conforms to the following Product Specifications Declaration of ConformityCanadian DOC regulations Safety statementsLaser safety EMI statement Korea Vcci statement JapanLaser Statement for Finland Luokan 1 laserlaiteEnww Bootp GlossaryIPX/SPX PJL ROM Symbols/Numerics IndexLanguage Enww Enww
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5500 specifications

The HP 5500 series is a powerful line of color inkjet printers designed for demanding office environments that require versatility, speed, and professional-quality outputs. Notably, these printers are well-regarded for their robust build and user-friendly features, making them suitable for both small teams and large workgroups.

One of the main features of the HP 5500 is its impressive printing speed. Boasting a print speed of up to 30 pages per minute for black and white documents and 20 pages per minute for color, this printer ensures that users can complete their tasks efficiently. The printer's high-capacity ink cartridges contribute to the overall cost efficiency by reducing the frequency of replacements, allowing for less downtime and more continuous workflow.

The HP 5500 series also excels in the area of print quality, consistently delivering vibrant colors and sharp text. With a maximum print resolution of up to 4800 x 1200 optimized dpi, the printers are capable of producing professional-grade documents and graphics. This feature is particularly beneficial for businesses that require high-quality marketing materials, presentations, and reports.

In terms of technology, the HP 5500 utilizes HP’s Advanced Color Technologies, which enhance color accuracy and consistency, resulting in striking prints. The printer is equipped with the HP Photo Ret III technology, which optimizes color output, ensuring a smoother gradation and a more dynamic range in photos and graphics.

Another notable characteristic of the HP 5500 series is its versatile media handling capabilities. It supports various paper sizes and types, including heavy media, glossy brochures, and envelopes. It also features a large input tray capacity, allowing users to load up to 250 sheets of paper, which minimizes the need for frequent paper replenishment.

In terms of connectivity, the HP 5500 provides various options such as USB, Ethernet, and wireless connections, facilitating easy integration into existing office networks. This flexibility allows multiple users to share the printer with ease, enhancing collaborative work.

Overall, the HP 5500 series stands out in the competitive printer market with its balanced combination of speed, quality, and versatility. Businesses looking for a reliable, high-performance printer can count on the HP 5500 to meet their printing needs.