HP 330 manual On light is flashing amber, Buttons on the control panel do not respond

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Chapter 6

The On light flashed amber briefly after I turned the printer off.

Solution This is a normal part of the power-down process. It does not indicate a problem with the printer.

The On light is flashing amber.

Cause A printer error has occurred.

Solution

●Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.

●Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

●If the On light continues to flash amber, go to www.hp.com/support or contact HP Customer Care.

The buttons on the control panel do not respond.

Cause A printer error has occurred. Wait for about a minute to see if the printer resets. If it does not, try the following solutions.

Solution

●Turn off the printer.

If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer.

If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.

●If the printer does not reset, and the control panel buttons still do not respond, go to www.hp.com/support or contact HP Customer Care.

The printer does not find and display the photos on my memory card.

Solution

●Turn off the printer.

40	HP Photosmart 330 series

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Contents HP Photosmart 330 series Users Guide 1902 910 HP Photosmart 330 series Users Guide Trademarks Safety informationCopyrights and trademarks Regulatory model identification number VCVRA-0508Environmental statements PlasticsPage Contents HP Photosmart 330 series Welcome Finding more informationFront of printer Printer partsInside front of printer Indicator lights Rear of printerControl panel Idle screen Select Photos screenAccessory name Description Available accessoriesInternal battery compartment HP Photosmart Internal BatteryTo use the printer menu Printer menuTo navigate the printer menu Printer menu structure Print Options ToolsHelp PreferencesChapter Choosing the right paper Getting ready to printLoading paper To print Use this paperLoading your paper How to loadInserting print cartridges Paper typeTo print… Insert this print cartridge Cartridge cradle Use the best print cartridge for the jobRemove the pink tape Do not touch here Insert the cartridge When you are not using a print cartridgeAlign the cartridge Supported file formats Inserting memory cardsInserting a memory card SmartMedia MultiMediaCardSecure Digital Memory StickRemoving a memory card Memory card How to insert the memory cardXD-Picture Card Chapter Getting your photos from camera to printer Printing without a computerStep Selecting photos to print Using a photo indexDeciding which photos to print To view photos Do thisIf you want to… Do this If you want to… Select Panoramic photos, then press OKImproving the quality of your photos Printing your photos Setting print qualitySelecting a layout Selecting a print method To print from aTo import photos to an HP iPod HP iPodTo print photos from an HP iPod To print from a Do this Chapter Connection type and what you need Connecting to other devicesGetting connected What this lets you doConnection type and what you need What this lets you do Connecting through HP Instant ShareTo use HP Instant Share to send photos Cleaning the print cartridge Cleaning and maintaining the printerCleaning the outside of the printer Maintaining and transportingTo clean the print cartridge contacts Cleaning the print cartridge contactsPrinting a test Aligning the print cartridge Storing the printer Storing the printer and print cartridgesStoring the print cartridges Storing photo paper Maintaining the quality of photo paper Transporting the printer Handling photo paperChapter Solution TroubleshootingPrinter hardware problems On light is flashing green but the printer is not printingOn light is flashing amber Buttons on the control panel do not respondPrinter is plugged in, but it will not turn on Printing problems Photo printed at an angle or is off-center Paper does not feed into the printer correctlyNo page came out of the printer Paper jammed while printing Blank page came out of the printerPrinter ejects the paper when preparing to print Bluetooth printing problemsPrint quality is poor My Bluetooth device cannot find the printer Error message Automatic paper sensor failed Error messagesError message Paper jam. Clear jam then press OK Photo printed with bordersError message Cartridge service station is stuck Error message Photo is corruptedSolution Chapter Category Specifications SpecificationsPrinter specifications System requirementsMedia sizes Image file formatsMargins Media typesFormats Power consumptionMemory card-supported file Recommended during operation 15-35 CCategory Specifications HP Customer Care HP Customer Care by phoneAdditional warranty options Return to HP repair service North America onlyPlacing a call Installing the software Windows usersSend e-mail HP printer limited warranty statement HP product Duration of limited warrantyAppendix B Index USB Regulatory notices Hewlett-Packard Company

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