HP 330 manual Printing problems

Page 48

Chapter 6

The optional HP Photosmart Internal Battery is installed in the printer, but it will not charge.

Solution

●Open the battery compartment cover. Remove the battery and reinstall it. For more information on how to install the battery, see the documentation that came with the battery.

●Check that the printer power cord is securely connected to both the printer and the power source. When the printer is turned off, the On light flashes green to indicate that the battery is charging.

●Turn on the printer. The battery charging icon, a lightning bolt, flashes above the battery icon on the printer screen to indicate that the battery is charging.

●An empty battery should fully charge in approximately four hours when the printer is not in use. If the battery still does not charge, replace it.

The optional HP Photosmart Internal Battery low-power warning appears. I plug the printer into my automobile with the optional HP Photosmart Automobile DC Adapter, but the printer does not recognize the new power source.

Solution

●Turn the printer off before you plug the printer into the automobile with the adapter.

●Plug the printer into the automobile with the HP Photosmart Automobile DC Adapter.

●Turn the printer on.

The printer makes noises when I turn it on, or starts making noises on its own after it has been sitting unused for a while.

Solution The printer may make noises after long periods of inactivity (approximately 2 weeks), or when its power supply has been interrupted and then restored. This is normal operation—the printer is performing an automatic maintenance procedure to ensure that it produces the best quality output.

Printing problems

Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.

The printer does not print borderless photos when I print from the control panel.

Cause The borderless printing option may be turned off.

Solution To turn on borderless printing, follow these steps:

1.Remove any memory cards from the memory card slots.

2.Press OK on the control panel to display the printer menu.

3.Select Preferences, then press OK.

4.Select Borderless, then press OK.

42	HP Photosmart 330 series

Image 48

Contents HP Photosmart 330 series Users Guide 1902 910 HP Photosmart 330 series Users Guide Safety information Copyrights and trademarksTrademarks Regulatory model identification number VCVRA-0508Environmental statements PlasticsPage Contents HP Photosmart 330 series Welcome Finding more informationPrinter parts Front of printerInside front of printer Indicator lights Rear of printerControl panel Idle screen Select Photos screenAvailable accessories Internal battery compartmentAccessory name Description HP Photosmart Internal BatteryPrinter menu To use the printer menuTo navigate the printer menu Printer menu structure Print Options ToolsHelp PreferencesChapter Getting ready to print Loading paperChoosing the right paper To print Use this paperHow to load Inserting print cartridgesLoading your paper Paper typeUse the best print cartridge for the job To print… Insert this print cartridge Cartridge cradleRemove the pink tape Do not touch here When you are not using a print cartridge Insert the cartridgeAlign the cartridge Inserting memory cards Supported file formatsInserting a memory card MultiMediaCard Secure DigitalSmartMedia Memory StickMemory card How to insert the memory card Removing a memory cardXD-Picture Card Chapter Printing without a computer Getting your photos from camera to printerStep Using a photo index Deciding which photos to printSelecting photos to print To view photos Do thisIf you want to… Do this If you want to… Select Panoramic photos, then press OKImproving the quality of your photos Setting print quality Printing your photosSelecting a layout Selecting a print method To print from aHP iPod To import photos to an HP iPodTo print photos from an HP iPod To print from a Do this Chapter Connecting to other devices Getting connectedConnection type and what you need What this lets you doConnecting through HP Instant Share Connection type and what you need What this lets you doTo use HP Instant Share to send photos Cleaning and maintaining the printer Cleaning the outside of the printerCleaning the print cartridge Maintaining and transportingCleaning the print cartridge contacts To clean the print cartridge contactsPrinting a test Aligning the print cartridge Storing the printer and print cartridges Storing the printerStoring the print cartridges Maintaining the quality of photo paper Transporting the printerStoring photo paper Handling photo paperChapter Troubleshooting Printer hardware problemsSolution On light is flashing green but the printer is not printingOn light is flashing amber Buttons on the control panel do not respondPrinter is plugged in, but it will not turn on Printing problems Paper does not feed into the printer correctly Photo printed at an angle or is off-centerNo page came out of the printer Paper jammed while printing Blank page came out of the printerBluetooth printing problems Printer ejects the paper when preparing to printPrint quality is poor My Bluetooth device cannot find the printer Error messages Error message Paper jam. Clear jam then press OKError message Automatic paper sensor failed Photo printed with bordersError message Cartridge service station is stuck Error message Photo is corruptedSolution Chapter Specifications Printer specificationsCategory Specifications System requirementsImage file formats MarginsMedia sizes Media typesPower consumption Memory card-supported fileFormats Recommended during operation 15-35 CCategory Specifications HP Customer Care HP Customer Care by phoneReturn to HP repair service North America only Additional warranty optionsPlacing a call Installing the software Windows usersSend e-mail HP printer limited warranty statement HP product Duration of limited warrantyAppendix B Index USB Regulatory notices Hewlett-Packard Company

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