HP 330 manual Error message Cartridge service station is stuck, Error message Photo is corrupted

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Chapter 6

Error message: Cartridge is not compatible. Use appropriate HP cartridge.

Solution Replace the print cartridge with one that is compatible with the printer. For more information, see Inserting print cartridges.

Error message: Print cartridge cradle is stuck. Clear jam then press OK.

Solution Follow these steps to clear any obstruction in the path of the print cartridge cradle:

1.Open the print cartridge door.

2.Clear any obstruction in the cradle path.

3.Close the print cartridge door, then press OK to continue.

Error message: Cartridge service station is stuck.

Solution The print cartridge service station is the component located beneath the print cartridge cradle that wipes and caps the print cartridge for storage. Follow these steps to clear the obstruction blocking the print cartridge service station:

1.Open the print cartridge door.

2.Gently push the print cartridge and print cartridge cradle to the left to access the print cartridge service station.

3.Remove any obstruction.

4.Close the print cartridge door, then press OK to continue.

Error message: Photo is corrupted

Cause While the printer was printing from a memory card, either another memory card was inserted or a USB device was connected to the front camera port.

Solution Insert only one memory card at a time. Do not insert a USB device while the printer is printing from a memory card. Your photo is not corrupted.

Cause The indicated photo is corrupted on the inserted memory card. Solution Select and print a different photo, or insert a different memory card.

Error message: Card access error. See user manual.

Cause A card access error may indicate that an xD memory card is in a write- protected condition. xD memory cards have a special protection feature to ensure that your pictures are kept safe.

Note During this condition, you can still use the printer for printing and saving photos from the xD card to a secure location, such as your computer's hard drive.

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HP Photosmart 330 series

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Contents HP Photosmart 330 series Users Guide 1902 910 HP Photosmart 330 series Users Guide Trademarks Safety informationCopyrights and trademarks Regulatory model identification number VCVRA-0508Environmental statements PlasticsPage Contents HP Photosmart 330 series Welcome Finding more informationPrinter parts Front of printerInside front of printer Indicator lights Rear of printerControl panel Idle screen Select Photos screenAccessory name Description Available accessoriesInternal battery compartment HP Photosmart Internal BatteryPrinter menu To use the printer menuTo navigate the printer menu Printer menu structure Print Options ToolsHelp PreferencesChapter Choosing the right paper Getting ready to printLoading paper To print Use this paperLoading your paper How to loadInserting print cartridges Paper typeUse the best print cartridge for the job To print… Insert this print cartridge Cartridge cradleRemove the pink tape Do not touch here When you are not using a print cartridge Insert the cartridgeAlign the cartridge Inserting memory cards Supported file formatsInserting a memory card SmartMedia MultiMediaCardSecure Digital Memory StickMemory card How to insert the memory card Removing a memory cardXD-Picture Card Chapter Printing without a computer Getting your photos from camera to printerStep Selecting photos to print Using a photo indexDeciding which photos to print To view photos Do thisIf you want to… Do this If you want to… Select Panoramic photos, then press OKImproving the quality of your photos Setting print quality Printing your photosSelecting a layout Selecting a print method To print from aHP iPod To import photos to an HP iPodTo print photos from an HP iPod To print from a Do this Chapter Connection type and what you need Connecting to other devicesGetting connected What this lets you doConnecting through HP Instant Share Connection type and what you need What this lets you doTo use HP Instant Share to send photos Cleaning the print cartridge Cleaning and maintaining the printerCleaning the outside of the printer Maintaining and transportingCleaning the print cartridge contacts To clean the print cartridge contactsPrinting a test Aligning the print cartridge Storing the printer and print cartridges Storing the printerStoring the print cartridges Storing photo paper Maintaining the quality of photo paperTransporting the printer Handling photo paperChapter Solution TroubleshootingPrinter hardware problems On light is flashing green but the printer is not printingOn light is flashing amber Buttons on the control panel do not respondPrinter is plugged in, but it will not turn on Printing problems Paper does not feed into the printer correctly Photo printed at an angle or is off-centerNo page came out of the printer Paper jammed while printing Blank page came out of the printerBluetooth printing problems Printer ejects the paper when preparing to printPrint quality is poor My Bluetooth device cannot find the printer Error message Automatic paper sensor failed Error messagesError message Paper jam. Clear jam then press OK Photo printed with bordersError message Cartridge service station is stuck Error message Photo is corruptedSolution Chapter Category Specifications SpecificationsPrinter specifications System requirementsMedia sizes Image file formatsMargins Media typesFormats Power consumptionMemory card-supported file Recommended during operation 15-35 CCategory Specifications HP Customer Care HP Customer Care by phoneReturn to HP repair service North America only Additional warranty optionsPlacing a call Installing the software Windows usersSend e-mail HP printer limited warranty statement HP product Duration of limited warrantyAppendix B Index USB Regulatory notices Hewlett-Packard Company
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