HP 330 manual My Bluetooth device cannot find the printer, No page came out of the printer

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Chapter 6

My Bluetooth device cannot find the printer.

Solution

●Make sure the HP Bluetooth wireless printer adapter is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data.

●Bluetooth Visibility may be set to Not visible. Change this setting to Visible to all as follows:

– Remove any memory cards from the printer memory card slots.

Caution Do not pull out a memory card while the Memory Card light is flashing.

–Press OK to display the printer menu.

–Select Bluetooth, then press OK.

–Select Visibility, then press OK.

–Select Visible to all, then press OK.

●Bluetooth Security level may be set to High. Change this setting to Low as follows:

–Remove any memory cards from the printer memory card slots.

Caution Do not pull out a memory card while the Memory Card light is flashing.

–Press OK to display the printer menu.

–Select Bluetooth, then press OK.

–Select Security level, then press OK.

–Select Low, then press OK.

●The Passkey (PIN) that the device with Bluetooth wireless technology is using for the printer may be incorrect. Make sure the correct Passkey for the printer is entered in the device with Bluetooth wireless technology.

●You may be too far from the printer. Move the device with Bluetooth wireless technology closer to the printer. The maximum recommended distance between the device with Bluetooth wireless technology and the printer is 10 meters (30 feet).

No page came out of the printer.

Solution The printer may not recognize the type of file sent by the device with Bluetooth wireless technology. For a list of the file formats that the printer supports, see Printer specifications.

Print quality is poor.

Solution The photo you printed may be low resolution. For better results in the future, set the digital camera to a higher resolution. Be aware that photos taken with VGA-resolution cameras, such as those found in wireless phones, may not have high enough resolution to produce a high-quality print.

46	HP Photosmart 330 series

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Contents HP Photosmart 330 series Users Guide 1902 910 HP Photosmart 330 series Users Guide Safety information Copyrights and trademarksTrademarks Regulatory model identification number VCVRA-0508Environmental statements PlasticsPage Contents HP Photosmart 330 series Welcome Finding more informationFront of printer Printer partsInside front of printer Indicator lights Rear of printerControl panel Idle screen Select Photos screenAvailable accessories Internal battery compartmentAccessory name Description HP Photosmart Internal BatteryTo use the printer menu Printer menuTo navigate the printer menu Printer menu structure Print Options ToolsHelp PreferencesChapter Getting ready to print Loading paperChoosing the right paper To print Use this paperHow to load Inserting print cartridgesLoading your paper Paper typeTo print… Insert this print cartridge Cartridge cradle Use the best print cartridge for the jobRemove the pink tape Do not touch here Insert the cartridge When you are not using a print cartridgeAlign the cartridge Supported file formats Inserting memory cardsInserting a memory card MultiMediaCard Secure DigitalSmartMedia Memory StickRemoving a memory card Memory card How to insert the memory cardXD-Picture Card Chapter Getting your photos from camera to printer Printing without a computerStep Using a photo index Deciding which photos to printSelecting photos to print To view photos Do thisIf you want to… Do this If you want to… Select Panoramic photos, then press OKImproving the quality of your photos Printing your photos Setting print qualitySelecting a layout Selecting a print method To print from aTo import photos to an HP iPod HP iPodTo print photos from an HP iPod To print from a Do this Chapter Connecting to other devices Getting connectedConnection type and what you need What this lets you doConnection type and what you need What this lets you do Connecting through HP Instant ShareTo use HP Instant Share to send photos Cleaning and maintaining the printer Cleaning the outside of the printerCleaning the print cartridge Maintaining and transportingTo clean the print cartridge contacts Cleaning the print cartridge contactsPrinting a test Aligning the print cartridge Storing the printer Storing the printer and print cartridgesStoring the print cartridges Maintaining the quality of photo paper Transporting the printerStoring photo paper Handling photo paperChapter Troubleshooting Printer hardware problemsSolution On light is flashing green but the printer is not printingOn light is flashing amber Buttons on the control panel do not respondPrinter is plugged in, but it will not turn on Printing problems Photo printed at an angle or is off-center Paper does not feed into the printer correctlyNo page came out of the printer Paper jammed while printing Blank page came out of the printerPrinter ejects the paper when preparing to print Bluetooth printing problemsPrint quality is poor My Bluetooth device cannot find the printer Error messages Error message Paper jam. Clear jam then press OKError message Automatic paper sensor failed Photo printed with bordersError message Cartridge service station is stuck Error message Photo is corruptedSolution Chapter Specifications Printer specificationsCategory Specifications System requirementsImage file formats MarginsMedia sizes Media typesPower consumption Memory card-supported fileFormats Recommended during operation 15-35 CCategory Specifications HP Customer Care HP Customer Care by phoneAdditional warranty options Return to HP repair service North America onlyPlacing a call Installing the software Windows usersSend e-mail HP printer limited warranty statement HP product Duration of limited warrantyAppendix B Index USB Regulatory notices Hewlett-Packard Company

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