HP 130 manual Problem is a Roll of Paper is Jammed

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HP Designjet 30/90/130 Printer series – Quick Reference Guide

The Problem is a Roll of Paper is Jammed

This section is only relevant if a roll feed is installed on your printer.

1.Turn off the printer.

2.Check in all places where the roll could be trapped:

•Remove the front paper tray. This will allow you to see inside the printer through a slot in the front. Release and remove any trapped paper that is visibly stuck.

•Lift the top cover, being careful not to damage or disturb any of the tubes or other internal parts of the printer. If there is any paper trapped in the wheels inside the printer, release and remove the paper.

•Unload the roll and remove it from its supports. If you are using the 90 Printer series, see “How Do I Unload a Roll of Paper? (90 Printer series)” on page 15. If you are using the 130 Printer series, see “How Do I Unload a Roll of Paper? (130 Printer series)” on page 18.

•Remove the rear path by pressing the buttons on each of its sides and pulling it straight out. If you don't pull it straight out, you may damage the paper sensor. If there is any paper trapped in the rollers inside the printer, release and remove the paper.

3.Once the paper jam has been cleared, replace any parts of the printer (paper tray, top cover, rear path) that you have removed/opened, making sure they fit securely.

4.Turn on the printer.

5.Before reloading the paper roll, you must trim the leading edge of the roll such that this edge is perfectly straight and at right-angles to the sides of the roll.

If there is a degradation in print quality after you have cleared the paper jam, clean and align the printheads. Refer to “How Do I Align Printheads?” on page 35.

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English

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Contents HP Designjet 30/90/130 series HP Designjet 30/90/130 Printer series Quick Reference Guide How Do I…?More information Tell Me About…How Do I Perform a Color Calibration? How Do I Load Sheets of Paper? General Guidance How Do I Load Sheets of Paper? General Guidance How Do I Load Paper Using the Front Path? How Do I Unload Paper from the Front Path?How Do I Load Paper Using the Front Path? How Do I Load Paper in the Input Tray? 30 Printer series How Do I Load Paper in the Input Tray? 90/130 Printer series How Do I Load Paper in the Input Tray? 90/130 How Do I Load Sheet Paper Using the Rear Path? Sheet paper Roll paper How Do I Load a Roll of Paper? 90 Printer series How Do I Load a Roll of Paper? 90 Printer series How Do I Unload a Roll of Paper? 90 Printer series How Do I Load a Roll of Paper? 130 Printer series Sheet paper Roll paper How Do I Unload a Roll of Paper? 130 Printer series How Do I Print on Large Sheets? 30 Printer series How Do I Print on Large Sheets? 90 Printer series Down How Do I Print on Large Sheets? 130 Printer series Closed Front or How Do I Select Paper Type? How Do I Select Paper Type? How Do I Replace Ink Cartridges? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Replace Printheads? How Do I Replace Printheads? Push the printhead gently into place, so that it is secure How Do I Replace Printheads? How Do I Align Printheads? Select Maintain printheads, then Align printheadsWindows How Do I Access the Printer Driver?Windows XP Windows 98 and Windows MEOpening the RGB image with Photoshop Configuring Photoshop’s color settingsHow Do I Print from Adobe Photoshop? Soft proofing optionalMac OS driver access the printer options Printing your imageWindows driver access the printer options Select PropertiesHow Do I Use HP Designjet System Maintenance? How Do I Print the Printer Information Pages? How Do I Test My Printer?Problem is the Input Tray Will Not Fit Properly Problem is a Sheet of Paper is Jammed 30 Printer series Rear pathProblem is a Sheet of Paper is Jammed 90/130 Printer series Problem is a Roll of Paper is Jammed Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is Bad Color Problem is Poor Print Quality Problem is a Partial or Blank Image is Printed Checking network connectivityProblem is a Partial or Blank Image… Checking your print job is validProblem is Paper is Not Taken from the Input Tray Problem is the Printer Rejects Paper from Front Path or Tray Problem is the Printer Takes Two or More Sheets At Once Problem is Images are Low Resolution Problem is the Printer has Not Received the Job Problem is a Flashing Tool Icon in the Front Panel Pattern Explanation Solution Problem is Something Else General Guidance Tell Me About the Front Panel When off Normal Tell Me About the Icons on the Front PanelTell Me About the Icons on the Front Panel Tell Me About Hardware Error Information Tell Me About Color Calibration Tell Me About HP Designjet System Maintenance Tell Me More About My Printer …see the HP Designjet Driver and Documentation CDExtent of limited warranty HP Limited Warranty StatementHP Designjet 30/90/130 Printer series English Limitations of liability Limitations of warrantyLocal law Revision February 10th Regulatory Model Number Regulatory NoticesElectro-magnetic compatibility EMC English English Declaration of Conformity Q6656-90011

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