HP 130 manual Problem is the Printer has Not Received the Job

Page 59

English

HP Designjet 30/90/130 Printer series – Quick Reference Guide

The Problem is the Printer has Not Received the Job

If your printer seems to be ignoring the print job you sent to it…

1.Check that the printer is correctly connected to the computer.

If the connection is through a network, print the printer’s information pages (hold down the Power key while pressing the OK key four times) and check in the TCP/IP section that the Status is shows as Ready. Make a note of the printer’s IP address and subnet mask, which are in the same section.

•If the IP address is 0.0.0.0 or 192.0.0.192, refer to the HP Designjet Driver and Documentation CD for information about how to configure the printer’s IP address.

•If the Status is Ready, you can use a Web browser to check the network connection between printer and computer. Simply type your printer’s IP address into your browser where you would normally type a URL. If you get a reply from the printer, then the network connection between the printer and the computer is working.

•If the Status is Not Ready, or if the printer does not reply to the Web browser, check that the printer’s IP address and subnet mask belong to your network. If necessary, consult your network administrator.

2.Check that the printer queue is not paused.

3.If you are using Mac OS X, make sure you selected hp IP Printing when you created your printer, and not IP Printing.

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Contents HP Designjet 30/90/130 series How Do I…? HP Designjet 30/90/130 Printer series Quick Reference GuideTell Me About… More informationHow Do I Perform a Color Calibration? How Do I Load Sheets of Paper? General Guidance How Do I Load Sheets of Paper? General Guidance How Do I Unload Paper from the Front Path? How Do I Load Paper Using the Front Path?How Do I Load Paper Using the Front Path? How Do I Load Paper in the Input Tray? 30 Printer series How Do I Load Paper in the Input Tray? 90/130 Printer series How Do I Load Paper in the Input Tray? 90/130 How Do I Load Sheet Paper Using the Rear Path? Sheet paper Roll paper How Do I Load a Roll of Paper? 90 Printer series How Do I Load a Roll of Paper? 90 Printer series How Do I Unload a Roll of Paper? 90 Printer series How Do I Load a Roll of Paper? 130 Printer series Sheet paper Roll paper How Do I Unload a Roll of Paper? 130 Printer series How Do I Print on Large Sheets? 30 Printer series How Do I Print on Large Sheets? 90 Printer series Down How Do I Print on Large Sheets? 130 Printer series Closed Front or How Do I Select Paper Type? How Do I Select Paper Type? How Do I Replace Ink Cartridges? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Replace Printheads? How Do I Replace Printheads? Push the printhead gently into place, so that it is secure How Do I Replace Printheads? Select Maintain printheads, then Align printheads How Do I Align Printheads?Windows 98 and Windows ME How Do I Access the Printer Driver?Windows XP WindowsSoft proofing optional Configuring Photoshop’s color settingsHow Do I Print from Adobe Photoshop? Opening the RGB image with PhotoshopPrinting your image Mac OS driver access the printer optionsSelect Properties Windows driver access the printer optionsHow Do I Use HP Designjet System Maintenance? How Do I Test My Printer? How Do I Print the Printer Information Pages?Problem is the Input Tray Will Not Fit Properly Rear path Problem is a Sheet of Paper is Jammed 30 Printer seriesProblem is a Sheet of Paper is Jammed 90/130 Printer series Problem is a Roll of Paper is Jammed Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is Bad Color Problem is Poor Print Quality Checking network connectivity Problem is a Partial or Blank Image is PrintedChecking your print job is valid Problem is a Partial or Blank Image…Problem is Paper is Not Taken from the Input Tray Problem is the Printer Rejects Paper from Front Path or Tray Problem is the Printer Takes Two or More Sheets At Once Problem is Images are Low Resolution Problem is the Printer has Not Received the Job Problem is a Flashing Tool Icon in the Front Panel Pattern Explanation Solution Problem is Something Else General Guidance Tell Me About the Front Panel Tell Me About the Icons on the Front Panel When off NormalTell Me About the Icons on the Front Panel Tell Me About Hardware Error Information Tell Me About Color Calibration Tell Me About HP Designjet System Maintenance …see the HP Designjet Driver and Documentation CD Tell Me More About My PrinterHP Designjet 30/90/130 Printer series HP Limited Warranty StatementExtent of limited warranty English Local law Limitations of warrantyLimitations of liability Revision February 10th Electro-magnetic compatibility EMC Regulatory NoticesRegulatory Model Number English English Declaration of Conformity Q6656-90011

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