HP 130 manual Problem is a Partial or Blank Image is Printed, Checking network connectivity

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English

HP Designjet 30/90/130 Printer series – Quick Reference Guide

The Problem is a Partial or Blank Image is Printed

If none or only a part of your print appears, there are two things to check:

•Is the printer properly connected to the network? If the printer is not connected properly, or if the network is busy, you might not get all of your print.

•Is my print job valid? If your print job is not valid, you have instructed the printer to do something that is not possible.

Checking network connectivity

First check that the printer and any network cables are securely connected to the printer. If you are using parallel cable, ensure that it is also firmly connected to the computer and is IEEE 1284 compatible.

Check bi-directional communication or printer port sharing, according to your type of connection:

•USB: If you are sharing the USB port with other devices, there may be a conflict between the printer and other devices such as zip drives or scanners. Therefore, stop sharing the USB port with other devices.

•Parallel: Disable bi-directional communication or stop sharing the parallel port with other devices.

•Network: Make sure that you are using a 100 Mbps network. If your network is only working at 10 Mbps and there is heavy traffic on the network, communication between your computer and your printer may be halted.

Ping the printer to make sure that it is correctly connected:

•On Windows, choose Run… from the Start menu, then in the command window, type ping followed by the IP address of the printer. For example: ping 192 10.17.193.

•On Mac systems, click Applications > Utilities > Network Utility, open the Ping tab, and type the IP address of the printer.

Check that the ping command returns a message indicating that the printer is reachable. If it does not, check the network configuration is correct. Refer to the HP Designjet Driver and Documentation CD for details of how to do this.

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Contents HP Designjet 30/90/130 series How Do I…? HP Designjet 30/90/130 Printer series Quick Reference GuideTell Me About… More informationHow Do I Perform a Color Calibration? How Do I Load Sheets of Paper? General Guidance How Do I Load Sheets of Paper? General Guidance How Do I Unload Paper from the Front Path? How Do I Load Paper Using the Front Path?How Do I Load Paper Using the Front Path? How Do I Load Paper in the Input Tray? 30 Printer series How Do I Load Paper in the Input Tray? 90/130 Printer series How Do I Load Paper in the Input Tray? 90/130 How Do I Load Sheet Paper Using the Rear Path? Sheet paper Roll paper How Do I Load a Roll of Paper? 90 Printer series How Do I Load a Roll of Paper? 90 Printer series How Do I Unload a Roll of Paper? 90 Printer series How Do I Load a Roll of Paper? 130 Printer series Sheet paper Roll paper How Do I Unload a Roll of Paper? 130 Printer series How Do I Print on Large Sheets? 30 Printer series How Do I Print on Large Sheets? 90 Printer series Down How Do I Print on Large Sheets? 130 Printer series Closed Front or How Do I Select Paper Type? How Do I Select Paper Type? How Do I Replace Ink Cartridges? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Replace Printheads? How Do I Replace Printheads? Push the printhead gently into place, so that it is secure How Do I Replace Printheads? Select Maintain printheads, then Align printheads How Do I Align Printheads?Windows XP How Do I Access the Printer Driver?Windows Windows 98 and Windows MEHow Do I Print from Adobe Photoshop? Configuring Photoshop’s color settingsOpening the RGB image with Photoshop Soft proofing optionalPrinting your image Mac OS driver access the printer optionsSelect Properties Windows driver access the printer optionsHow Do I Use HP Designjet System Maintenance? How Do I Test My Printer? How Do I Print the Printer Information Pages?Problem is the Input Tray Will Not Fit Properly Rear path Problem is a Sheet of Paper is Jammed 30 Printer seriesProblem is a Sheet of Paper is Jammed 90/130 Printer series Problem is a Roll of Paper is Jammed Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is Bad Color Problem is Poor Print Quality Checking network connectivity Problem is a Partial or Blank Image is PrintedChecking your print job is valid Problem is a Partial or Blank Image…Problem is Paper is Not Taken from the Input Tray Problem is the Printer Rejects Paper from Front Path or Tray Problem is the Printer Takes Two or More Sheets At Once Problem is Images are Low Resolution Problem is the Printer has Not Received the Job Problem is a Flashing Tool Icon in the Front Panel Pattern Explanation Solution Problem is Something Else General Guidance Tell Me About the Front Panel Tell Me About the Icons on the Front Panel When off NormalTell Me About the Icons on the Front Panel Tell Me About Hardware Error Information Tell Me About Color Calibration Tell Me About HP Designjet System Maintenance …see the HP Designjet Driver and Documentation CD Tell Me More About My PrinterHP Designjet 30/90/130 Printer series HP Limited Warranty StatementExtent of limited warranty English Local law Limitations of warrantyLimitations of liability Revision February 10th Electro-magnetic compatibility EMC Regulatory NoticesRegulatory Model Number English English Declaration of Conformity Q6656-90011

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