HP 130 manual Problem is Something Else General Guidance

Page 62

HP Designjet 30/90/130 Printer series – Quick Reference Guide

The Problem is Something Else (General Guidance)

•For details of how to troubleshoot problems, see the topic The Problem Is… on the HP Designjet Driver and Documentation CD.

•For help with completing the installation of your printer, see the topic How do I complete assembly and set up? on the HP Designjet Driver and Documentation CD.

•There are notes on clearing jammed paper on page 44 of this guide.

If your computer has all the HP Designjet software installed and an Internet connection, you can use the HP Designjet System Maintenance utility to help solve your problem. This allows you to connect to the HP Instant Support Web site which provides online problem diagnosis.

For more details of HP Designjet System Maintenance, refer to “Tell Me About HP Designjet System Maintenance” on page 67.

To use the utility, refer to “How Do I Use HP Designjet System Maintenance?” on page 40.

If HP Instant Support does not help to solve your problem, select Troubleshoot for further assistance.

For much more about troubleshooting printer problems, see the HP Designjet Driver and Documentation CD.

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Contents HP Designjet 30/90/130 series HP Designjet 30/90/130 Printer series Quick Reference Guide How Do I…?More information Tell Me About…How Do I Perform a Color Calibration? How Do I Load Sheets of Paper? General Guidance How Do I Load Sheets of Paper? General Guidance How Do I Load Paper Using the Front Path? How Do I Unload Paper from the Front Path?How Do I Load Paper Using the Front Path? How Do I Load Paper in the Input Tray? 30 Printer series How Do I Load Paper in the Input Tray? 90/130 Printer series How Do I Load Paper in the Input Tray? 90/130 How Do I Load Sheet Paper Using the Rear Path? Sheet paper Roll paper How Do I Load a Roll of Paper? 90 Printer series How Do I Load a Roll of Paper? 90 Printer series How Do I Unload a Roll of Paper? 90 Printer series How Do I Load a Roll of Paper? 130 Printer series Sheet paper Roll paper How Do I Unload a Roll of Paper? 130 Printer series How Do I Print on Large Sheets? 30 Printer series How Do I Print on Large Sheets? 90 Printer series Down How Do I Print on Large Sheets? 130 Printer series Closed Front or How Do I Select Paper Type? How Do I Select Paper Type? How Do I Replace Ink Cartridges? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Replace Printheads? How Do I Replace Printheads? Push the printhead gently into place, so that it is secure How Do I Replace Printheads? How Do I Align Printheads? Select Maintain printheads, then Align printheadsWindows How Do I Access the Printer Driver?Windows XP Windows 98 and Windows MEOpening the RGB image with Photoshop Configuring Photoshop’s color settingsHow Do I Print from Adobe Photoshop? Soft proofing optionalMac OS driver access the printer options Printing your imageWindows driver access the printer options Select PropertiesHow Do I Use HP Designjet System Maintenance? How Do I Print the Printer Information Pages? How Do I Test My Printer?Problem is the Input Tray Will Not Fit Properly Problem is a Sheet of Paper is Jammed 30 Printer series Rear pathProblem is a Sheet of Paper is Jammed 90/130 Printer series Problem is a Roll of Paper is Jammed Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is Bad Color Problem is Poor Print Quality Problem is a Partial or Blank Image is Printed Checking network connectivityProblem is a Partial or Blank Image… Checking your print job is validProblem is Paper is Not Taken from the Input Tray Problem is the Printer Rejects Paper from Front Path or Tray Problem is the Printer Takes Two or More Sheets At Once Problem is Images are Low Resolution Problem is the Printer has Not Received the Job Problem is a Flashing Tool Icon in the Front Panel Pattern Explanation Solution Problem is Something Else General Guidance Tell Me About the Front Panel When off Normal Tell Me About the Icons on the Front PanelTell Me About the Icons on the Front Panel Tell Me About Hardware Error Information Tell Me About Color Calibration Tell Me About HP Designjet System Maintenance Tell Me More About My Printer …see the HP Designjet Driver and Documentation CDHP Designjet 30/90/130 Printer series HP Limited Warranty StatementExtent of limited warranty English Local law Limitations of warrantyLimitations of liability Revision February 10th Electro-magnetic compatibility EMC Regulatory NoticesRegulatory Model Number English English Declaration of Conformity Q6656-90011

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