11 Troubleshooting Problems

The troubleshooting guide is designed to help you. If problems continue, please contact customer support. Details are provided under “Getting Help”.

Symptom

Problem

Solution

 

 

 

I receive an error

“Polaroid m536 Camera

Shut down all other applications and attempt to reinstall

message when I am

Driver” does not load.

the driver.

installing “Polaroid

 

 

 

Check to see if the USB controller in your BIOS is

m536 Camera Driver”.

 

 

 

activated. If this does not work contact your national

 

 

customer support representative, refer to the instruction

 

 

manual included with your PC.

 

 

 

I cannot upload images

Connection failure.

Check all cable connections are secured.

to my computer.

 

 

Camera Driver is not

You need to install the camera driver for Windows 98SE

 

 

installed.

systems.

 

 

 

I cannot run the

Conflict with another

If you have another camera installed on your computer,

“Polaroid m536

camera driver or capture

remove it and it’s driver completely from your system to

Camera Driver”.

device.

avoid conflicting with it.

 

 

 

My CD Installation

The auto installation

Go to the computer desktop. Right click on “My

wizard does not work.

file is switched off

Computer”. Click “Properties”. Select “Device Manager”.

 

or The CD-ROM is

Double click on “CD_ROM”, double click on “CD-R

 

disconnected.

(normally the manufacturer’s name. Click on “Settings”.

 

 

Ensure both “Auto insert notification” and the

 

 

“disconnect” are ticked. If you change the settings the

 

 

computer will ask you to restart your PC. Click “Yes”.

 

 

 

Images are not shown

Video cable is not

Make sure the video cable is connected to the TV “Video

on TV.

connected correctly.

In” socket.

 

 

 

The video clip (AVI) file

DivX codec is not

Download and install the DivX or DivX Doctor II from CD

cannot be played.

installed yet.

 

 

 

 

The camera is detected

The removable disk

Disconnect the crashed network drive and reserve this

by the Windows and

crashes with the

drive letter for the camera.

works properly. But

network drives.

 

a driver letter of the

 

 

Removable disk is not

 

 

created.

 

 

 

 

 

Polaroid m536 Digital Camera User Guide

95

www.polaroid-digital.com

 

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Polaroid m536 manual Troubleshooting Problems, Symptom Problem Solution