TROUBLESHOOTING
Note: All troubleshooting items are listed in order of operation.
WARNING: Turn off and unplug heater and let cool before servic- ing. Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
When ignitor button is pressed | 1. Ignitor electrode positioned | 1. | Replace pilot assembly | |
in, there is no spark at ODS/ |
| wrong |
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pilot | 2. Ignitor electrode broken | 2. | Replace pilot assembly | |
| 3. | Ignitor electrode not con- | 3. | Reconnect ignitor cable |
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| nected to ignitor cable |
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| 4. | Ignitor cable pinched or wet | 4. | Free ignitor cable if pinched |
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| by any metal or tubing. Keep |
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| ignitor cable dry |
| 5. | Broken ignitor cable | 5. | Replace ignitor cable |
| 6. | Bad ignitor | 6. | Replace ignitor |
| 7. | Battery not installed, battery | 7. | Install new alkaline battery in |
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| power low, or battery not in- |
| electronic ignitor. Verify bat- |
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| stalled correctly (electronic ig- |
| tery is installed correctly |
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| nition models only) |
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When ignitor button is pressed in, there is a spark at ODS/Pilot but no ignition
1.Gas supply turned off or equip- ment shutoff valve closed
2.Control knob not fully pressed in while pressing ignitor but- ton
Thermostat control knob not fully pressed in while pressing ignitor button (thermostat models only)
3.Air in gas lines when installed
4.Depleted gas supply (propane/ LP gas)
5.ODS/pilot is clogged
6.Gas regulator setting is not correct
7.Thermostat control knob is not in pilot position (thermostat models only)
1.Turn on gas supply or open equipment shutoff valve
2.Turn to PILOT/IGN position. Fully press in control knob while pressing ignitor button
3.Continue holding down con- trol knob. Repeat igniting op- eration until air is removed
4.Contact local propane/LP gas company
5.Clean ODS/pilot (see Cleaning and Maintenance, page 19) or replace ODS/pilot assembly
6.Replace gas regulator
7.Turn thermostat control knob to pilot position
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