HP 130 manual Pattern Explanation Solution

Page 61

English

HP Designjet 30/90/130 Printer series – Quick Reference Guide

The Problem is a Flashing Tool Icon in the Front Panel (continued)

 

Pattern

Explanation

Solution

 

 

 

 

 

 

 

 

USB I/O failure

Unplug power cable, wait a few

 

 

 

 

 

 

 

seconds. Make sure your USB cable

 

 

 

 

is functioning and less than 3 meters

 

 

 

 

long; or connect alternative I/O.

 

 

 

Error code: 64:04

Plug in power cable, turn printer on.

 

 

 

 

 

 

 

 

 

 

 

 

General Jetdirect failure

Unplug the power cable. Remove the

 

 

 

 

 

 

 

HP Jetdirect print server. Make sure

 

 

 

 

the cable is functioning and properly

 

 

 

 

connected to printer and network.

 

 

 

Error code: 04:13

Insert the HP Jetdirect print server

 

 

 

into the printer, plug in power cable

 

 

 

 

and turn printer on. If the problem

 

 

 

 

persists, please upgrade your HP

 

 

 

 

Jetdirect firmware. Upgrades are

 

 

 

 

available from http://www.hp.com/

 

 

 

 

support/net_printing/

 

 

 

 

 

 

 

 

Network I/O failure

Unplug power cable, wait a few

 

 

 

 

 

 

 

seconds. Remove the network card

 

 

 

 

and make sure the cable is

 

 

 

 

functioning and properly connected

 

 

 

Error code: 63:04

to printer and network. Replace

 

 

 

network card, plug in power cable,

 

 

 

 

and turn printer on.

 

 

 

 

 

 

 

 

Parallel I/O failure

Unplug power cable, wait a few

 

 

 

 

 

 

 

seconds. Make sure your parallel

 

 

 

 

cable is functioning and properly

 

 

 

 

connected to printer and computer.

 

 

 

Error code: 62:04

The cable should be less than 5

 

 

 

meters long and should be 1284

 

 

 

 

compliant. Plug in power cable and

 

 

 

 

turn printer on.

 

 

 

 

 

If you cannot easily solve the problem, run HP Designjet System Maintenance as described in “How Do I Use HP Designjet System Maintenance?” on page 40, and access the HP Instant Support Web site. This is an automated service in which your computer collects information from your printer about status and error conditions, and sends it to HP Web servers. These then display information in your Web browser about how to solve the problems detected.

Note that you must have an Internet connection to use HP Instant Support.

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Contents HP Designjet 30/90/130 series How Do I…? HP Designjet 30/90/130 Printer series Quick Reference GuideTell Me About… More informationHow Do I Perform a Color Calibration? How Do I Load Sheets of Paper? General Guidance How Do I Load Sheets of Paper? General Guidance How Do I Unload Paper from the Front Path? How Do I Load Paper Using the Front Path?How Do I Load Paper Using the Front Path? How Do I Load Paper in the Input Tray? 30 Printer series How Do I Load Paper in the Input Tray? 90/130 Printer series How Do I Load Paper in the Input Tray? 90/130 How Do I Load Sheet Paper Using the Rear Path? Sheet paper Roll paper How Do I Load a Roll of Paper? 90 Printer series How Do I Load a Roll of Paper? 90 Printer series How Do I Unload a Roll of Paper? 90 Printer series How Do I Load a Roll of Paper? 130 Printer series Sheet paper Roll paper How Do I Unload a Roll of Paper? 130 Printer series How Do I Print on Large Sheets? 30 Printer series How Do I Print on Large Sheets? 90 Printer series Down How Do I Print on Large Sheets? 130 Printer series Closed Front or How Do I Select Paper Type? How Do I Select Paper Type? How Do I Replace Ink Cartridges? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Clean a Printhead? How Do I Replace Printheads? How Do I Replace Printheads? Push the printhead gently into place, so that it is secure How Do I Replace Printheads? Select Maintain printheads, then Align printheads How Do I Align Printheads?Windows XP How Do I Access the Printer Driver?Windows Windows 98 and Windows MEHow Do I Print from Adobe Photoshop? Configuring Photoshop’s color settingsOpening the RGB image with Photoshop Soft proofing optionalPrinting your image Mac OS driver access the printer optionsSelect Properties Windows driver access the printer optionsHow Do I Use HP Designjet System Maintenance? How Do I Test My Printer? How Do I Print the Printer Information Pages?Problem is the Input Tray Will Not Fit Properly Rear path Problem is a Sheet of Paper is Jammed 30 Printer seriesProblem is a Sheet of Paper is Jammed 90/130 Printer series Problem is a Roll of Paper is Jammed Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is there is a Printhead Failure Problem is Bad Color Problem is Poor Print Quality Checking network connectivity Problem is a Partial or Blank Image is PrintedChecking your print job is valid Problem is a Partial or Blank Image…Problem is Paper is Not Taken from the Input Tray Problem is the Printer Rejects Paper from Front Path or Tray Problem is the Printer Takes Two or More Sheets At Once Problem is Images are Low Resolution Problem is the Printer has Not Received the Job Problem is a Flashing Tool Icon in the Front Panel Pattern Explanation Solution Problem is Something Else General Guidance Tell Me About the Front Panel Tell Me About the Icons on the Front Panel When off NormalTell Me About the Icons on the Front Panel Tell Me About Hardware Error Information Tell Me About Color Calibration Tell Me About HP Designjet System Maintenance …see the HP Designjet Driver and Documentation CD Tell Me More About My PrinterExtent of limited warranty HP Limited Warranty StatementHP Designjet 30/90/130 Printer series English Limitations of liability Limitations of warrantyLocal law Revision February 10th Regulatory Model Number Regulatory NoticesElectro-magnetic compatibility EMC English English Declaration of Conformity Q6656-90011
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