HP 5900 manual Paper problems, Printer does not feed paper, Printer ejects paper

Page 72

Chapter 11

If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer.

5.Replace the rear access door securely.

6.If the paper jam cannot be removed from the back of the printer, raise the printer cover, remove the paper jam from the front of the printer, and then lower the cover.

Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front.

7.Turn on the printer, and then press the Resume button.

8.Reprint the document.

Note If paper jams occur frequently, try using a heavier paper. See the reference guide for paper weight specifications.

Paper problems

Printer does not feed paper

Try one or more of the following solutions:

●Reduce the number of sheets in the In tray.

●Remove the paper from the In tray, and then reload it.

●Use a different type of paper.

Printer ejects paper

If the printer ejects the paper, try one of the following solutions:

●Move the printer away from direct sunlight. The printer might have been placed in direct sunlight, which can affect the Automatic Paper-Type Sensor.

●Select a paper type other than Automatic.

●If you are performing a color calibration, install both the tri-color and the photo print cartridges.

●If you are printing a borderless document and the Resume and Print Cartridge Status lights are flashing, follow the borderless printing guidelines.

●Verify that the protective piece of plastic tape has been removed from the print cartridges.

●If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless

70	HP Deskjet 5900 series

Image 72

Contents Users guide Hewlett-Packard Company notices AcknowledgementsTerms and conventions Contents HP Deskjet 5900 series Users guide Welcome Special features Printer features Get startedButtons and lights Power button and light Print Cartridge Status lightsPictBridge lights Print Cancel and Resume buttons Paper trays Unfold the paper traysTray Paper guide Out trayFold the paper trays Print cartridges Use print cartridgesInk-backup mode Ink-backup mode outputInstalled print Result Cartridge Replace print cartridgesExit ink-backup mode Automatic paper-type sensorConnect to the printer NetworkingConnect through a networked computer Use an HP Jetdirect print serverPrint photos Print borderless photosGuidelines Prepare to printPrint Print photos with a border Orientation Portrait or LandscapeClick OK to print the photo HP Real Life technologies Photo print cartridgeOpen HP Real Life technologies PhotoREt Maximum dpiAdvanced color settings Color managementExif Print Store and handle photo paperSave money when printing photos Other photo projectsShare photos with friends and family Users guide Print photos from a digital CameraAbout PictBridge PictBridge printingPrint borderless photos Print photos with a border Chapter Print other documents MailLetters Documents Save paper with two-sided printingEnvelopes Print QualityBrochures Type is Automatic or Plain paperPrint borderless brochures Print brochures with bordersClick the Printing Shortcuts tab Greeting cards Postcards Print Quality NormalTransparencies LabelsIndex cards and other small media Booklets Left Edge Booklet Right Edge Booklet Posters Iron-on transfers Print Printing tips Printing shortcutsFast/economical printing Set default settings for the printer General everyday printingPresentation printing Print in grayscaleSelect a print quality Set the page order Print multiple pages on a single sheet of paperPrint preview Click Document Options, and then click Layout OptionsSet a custom paper size Select a paper typeUse the automatic paper-type sensor Select a specific paper typePrint task quick sets Use a print task quick setCreate a print task quick set Two-sided printing Delete a print task quick setPrint a two-sided document Create a bound two-sided documentBook binding Print On Both Sides Manually Preserve Layout Flip Pages Up Portrait LandscapeResize a document WatermarksPrint on a different paper size Objective ActionApply an existing watermark Create or change a watermarkPrinter software Printer Properties dialog boxWhats This? help Ink Status windowDownload printer software updates Maintenance Install print cartridgesPrint cartridge combinations Selection numbersInk-backup mode Installation instructionsRemove plastic tape Set the auto-off feature Align the print cartridgesAutomatically clean print cartridges Calibrate colorPrint a test View estimated ink levels Maintain the printer bodyRemove ink from your skin and clothing Click the Estimated Ink Levels tabManually clean print cartridges Gather cleaning suppliesPrepare to clean Cleaning instructionsMaintain print cartridges Store print cartridgesPrinter Toolbox Use the ToolboxTroubleshooting Printer does not printVerify the following Check the printer lightsPaper jam Check the print queueIf the printer still does not print Paper problems Printer does not feed paperPrinter ejects paper Paper mismatch Print cartridge problems Printer is stalledIncorrect print cartridge Print cartridge problem message Click the Estimated Ink Level tabPrinting in ink-backup mode message Photos do not print correctlyPrint cartridge is in the wrong slot message Check the paper trayTab Setting Horizontal lines appear on a photoPart of the photo is faded Fading occurs on the edges of a photo Fading occurs near the edges of a photoPictBridge problems Images in a connected digital camera do not printPictBridge lights are flashing State of the lights Print quality is poor Streaks and missing linesPrint is faded Adjust the ink volume and dry time Blank pages printToo much or too little ink appears on Click Document Options, and then click Printer Features Tab Finishing Paper/Quality Effects SettingDocument is misprinted Text and images are misalignedProblems with borderless documents Document does not reflect the new print settingsEnvelope is printed at an angle Borderless printing guidelinesImage is printed at an angle Ink smears Photo has unwanted borderPhoto has an unwanted border Fading occurs on the edges of a printoutFor most paper types For photo paper with a tear-off tabError messages Printer lights are on or flashing Power light is flashing Resume light is flashing Print Cartridge Status light is on or flashingAll lights are flashing If the status light is on and not flashing If the status light is on and flashingIf the status and Resume lights are flashing If you continue to have problems Document prints slowlySupplies PaperUSB cables Specifications Printer specificationsEnvironmental information Environmental statementPrint cartridge recovery Chapter Index HP Deskjet 5900 series USB 100