HP 5900 Photos do not print correctly, Printing in ink-backup mode message, Check the paper tray

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Chapter 11

Note You can print with one print cartridge in ink-backup mode if you do not have a replacement print cartridge available.

5.If the Print Cartridge Status light continues to flash after replacing the print cartridge, visit HP Technical Support at www.hp.com/support.

"Printing in ink-backup mode" message

When the printer detects that only one print cartridge is installed, ink-backup mode is initiated. This printing mode lets you print with a single print cartridge, but it slows the printer and affects the quality of printouts.

If you receive the ink-backup mode message and two print cartridges are installed in the printer, verify that the plastic tape has been removed from each print cartridge. When the protective piece of plastic tape covers the print cartridge contacts, the printer cannot detect that the print cartridge is installed.

1 Remove plastic tape

"Print cartridge is in the wrong slot" message

If you receive this error message, the print cartridge is installed in the wrong side of the print cartridge cradle.

Always install the tri-color print cartridge in the left print cartridge cradle compartment. Install the black or photo print cartridge in the right print cartridge cradle compartment.

Note To easily identify the correct side of the cradle in which to install the print cartridge, match the symbol on the print cartridge with the symbol above the print cartridge cradle.

Photos do not print correctly

Check the paper tray

1.Verify that the photo paper in the In tray with the side to be printed on facing down. Verify that the photo paper is flat.

2.Slide the paper forward until it stops.

3.Slide the paper guide firmly against the edge of the paper.

Do not press the guide so firmly against the paper that the paper bends or curls.

Check the printer properties

Open the Printer Properties dialog box and verify the following options:

74	HP Deskjet 5900 series

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Contents Users guide Acknowledgements Hewlett-Packard Company noticesTerms and conventions Contents HP Deskjet 5900 series Users guide Welcome Special features Printer features Get startedButtons and lights Power button and light Print Cartridge Status lightsPictBridge lights Print Cancel and Resume buttons Unfold the paper trays Paper traysTray Paper guide Out trayFold the paper trays Print cartridges Use print cartridgesInk-backup mode Ink-backup mode outputInstalled print Result Cartridge Replace print cartridgesExit ink-backup mode Automatic paper-type sensorConnect to the printer NetworkingConnect through a networked computer Use an HP Jetdirect print serverPrint photos Print borderless photosGuidelines Prepare to printPrint Print photos with a border Orientation Portrait or LandscapeClick OK to print the photo Photo print cartridge HP Real Life technologiesOpen HP Real Life technologies PhotoREt Maximum dpiAdvanced color settings Color managementExif Print Store and handle photo paperOther photo projects Save money when printing photosShare photos with friends and family Users guide Print photos from a digital CameraAbout PictBridge PictBridge printingPrint borderless photos Print photos with a border Chapter Print other documents MailLetters Documents Save paper with two-sided printingEnvelopes Print QualityBrochures Type is Automatic or Plain paperPrint brochures with borders Print borderless brochuresClick the Printing Shortcuts tab Greeting cards Postcards Print Quality NormalTransparencies LabelsIndex cards and other small media Booklets Left Edge Booklet Right Edge Booklet Posters Iron-on transfers Print Printing shortcuts Printing tipsFast/economical printing Set default settings for the printer General everyday printingPresentation printing Print in grayscaleSelect a print quality Set the page order Print multiple pages on a single sheet of paperPrint preview Click Document Options, and then click Layout OptionsSet a custom paper size Select a paper typeUse the automatic paper-type sensor Select a specific paper typeUse a print task quick set Print task quick setsCreate a print task quick set Two-sided printing Delete a print task quick setPrint a two-sided document Create a bound two-sided documentBook binding Print On Both Sides Manually Preserve Layout Flip Pages Up Portrait LandscapeResize a document WatermarksPrint on a different paper size Objective ActionApply an existing watermark Create or change a watermarkPrinter software Printer Properties dialog boxWhats This? help Ink Status windowDownload printer software updates Maintenance Install print cartridgesPrint cartridge combinations Selection numbersInk-backup mode Installation instructionsRemove plastic tape Set the auto-off feature Align the print cartridgesCalibrate color Automatically clean print cartridgesPrint a test View estimated ink levels Maintain the printer bodyRemove ink from your skin and clothing Click the Estimated Ink Levels tabManually clean print cartridges Gather cleaning suppliesPrepare to clean Cleaning instructionsMaintain print cartridges Store print cartridgesPrinter Toolbox Use the ToolboxTroubleshooting Printer does not printVerify the following Check the printer lightsCheck the print queue Paper jamIf the printer still does not print Printer does not feed paper Paper problemsPrinter ejects paper Paper mismatch Printer is stalled Print cartridge problemsIncorrect print cartridge Print cartridge problem message Click the Estimated Ink Level tabPrinting in ink-backup mode message Photos do not print correctlyPrint cartridge is in the wrong slot message Check the paper trayHorizontal lines appear on a photo Tab SettingPart of the photo is faded Fading occurs on the edges of a photo Fading occurs near the edges of a photoImages in a connected digital camera do not print PictBridge problemsPictBridge lights are flashing State of the lights Streaks and missing lines Print quality is poorPrint is faded Blank pages print Adjust the ink volume and dry timeToo much or too little ink appears on Click Document Options, and then click Printer Features Tab Finishing Paper/Quality Effects SettingDocument is misprinted Text and images are misalignedProblems with borderless documents Document does not reflect the new print settingsEnvelope is printed at an angle Borderless printing guidelinesImage is printed at an angle Ink smears Photo has unwanted borderPhoto has an unwanted border Fading occurs on the edges of a printoutFor most paper types For photo paper with a tear-off tabError messages Printer lights are on or flashing Power light is flashing Print Cartridge Status light is on or flashing Resume light is flashingAll lights are flashing If the status light is on and flashing If the status light is on and not flashingIf the status and Resume lights are flashing If you continue to have problems Document prints slowlyPaper SuppliesUSB cables Specifications Printer specificationsEnvironmental information Environmental statementPrint cartridge recovery Chapter Index HP Deskjet 5900 series USB 100