HP 5900 manual Printer is stalled, Print cartridge problems, Incorrect print cartridge

Page 74

Chapter 11

If the paper size and type match the paper in the In tray, proceed to step 2 below. If the size and type do not match, select the matching paper size and type or change the paper in the In tray.

4.Press the Resume button to continue printing. In the printer software, follow these steps:

1.Press the Cancel button.

2.Open the Printer Properties dialog box.

3.On the Paper/Quality tab, verify that the selected paper size and type match the paper in the In tray.

If the size and type do not match, select the matching paper size and type or change the paper in the In tray.

4.Press the Resume button to continue printing.

Printer is stalled

If the printer stalls while printing a document, press the Resume button. If the printer does not start printing again, raise the printer cover, and then disconnect the power cable from the back of the printer.

Caution First, check for any loose or broken parts in the printer. If you find loose or broken parts, go to www.hp.com/support or contact HP. Support phone numbers are listed in the reference guide that came with the printer or at www.hp.com/support.

If there are no loose or broken parts, follow these steps:

1.Check for and remove any obstacles, such as packing tape or materials, that prevent the print cartridges from moving back and forth.

2.Make sure the print cartridges areinstalled securely in the print cartridge cradle.

3.Make sure the tri-color print cartridge is installed in the left side of the cradle and the black or photo print cartridge is installed in the right side of the cradle.

4.Check for and clear any paper jam.

5.Lower the printer cover.

6.Connect the power cable to the back of the printer, and then turn on the printer.

–If the Resume light is not flashing, continue printing the document.

–If the Resume light is flashing, press the Resume button. If the light still flashes, repeat the steps.

Print cartridge problems

Incorrect print cartridge

The printer can only print when the correct print cartridges are installed. If you receive a print cartridge error message, one or both of the print cartridges cannot be used in the printer. A flashing Print Cartridge Status light indicates which print cartridge is incorrect.

To verify that you have the correct print cartridges:

1.Open the printer cover.

72	HP Deskjet 5900 series

Image 74

Contents Users guide Terms and conventions Hewlett-Packard Company noticesAcknowledgements Contents HP Deskjet 5900 series Users guide Welcome Special features Printer features Get startedButtons and lights Power button and light Print Cartridge Status lightsPictBridge lights Print Cancel and Resume buttons Tray Paper traysUnfold the paper trays Paper guide Out trayFold the paper trays Print cartridges Use print cartridgesInstalled print Result Cartridge Ink-backup modeInk-backup mode output Replace print cartridgesExit ink-backup mode Automatic paper-type sensorConnect through a networked computer Connect to the printerNetworking Use an HP Jetdirect print serverGuidelines Print photosPrint borderless photos Prepare to printPrint Print photos with a border Orientation Portrait or LandscapeClick OK to print the photo Open HP Real Life technologies HP Real Life technologiesPhoto print cartridge PhotoREt Maximum dpiAdvanced color settings Color managementExif Print Store and handle photo paperShare photos with friends and family Save money when printing photosOther photo projects Users guide About PictBridge Print photos from a digitalCamera PictBridge printingPrint borderless photos Print photos with a border Chapter Print other documents MailLetters Documents Save paper with two-sided printingEnvelopes Print QualityBrochures Type is Automatic or Plain paperClick the Printing Shortcuts tab Print borderless brochuresPrint brochures with borders Greeting cards Postcards Print Quality NormalTransparencies LabelsIndex cards and other small media Booklets Left Edge Booklet Right Edge Booklet Posters Iron-on transfers Print Fast/economical printing Printing tipsPrinting shortcuts Presentation printing Set default settings for the printerGeneral everyday printing Print in grayscaleSelect a print quality Print preview Set the page orderPrint multiple pages on a single sheet of paper Click Document Options, and then click Layout OptionsUse the automatic paper-type sensor Set a custom paper sizeSelect a paper type Select a specific paper typeCreate a print task quick set Print task quick setsUse a print task quick set Print a two-sided document Two-sided printingDelete a print task quick set Create a bound two-sided documentBook binding Print On Both Sides Manually Preserve Layout Flip Pages Up Portrait LandscapePrint on a different paper size Resize a documentWatermarks Objective ActionApply an existing watermark Create or change a watermarkWhats This? help Printer softwarePrinter Properties dialog box Ink Status windowDownload printer software updates Print cartridge combinations MaintenanceInstall print cartridges Selection numbersInk-backup mode Installation instructionsRemove plastic tape Set the auto-off feature Align the print cartridgesPrint a test Automatically clean print cartridgesCalibrate color Remove ink from your skin and clothing View estimated ink levelsMaintain the printer body Click the Estimated Ink Levels tabPrepare to clean Manually clean print cartridgesGather cleaning supplies Cleaning instructionsMaintain print cartridges Store print cartridgesPrinter Toolbox Use the ToolboxVerify the following TroubleshootingPrinter does not print Check the printer lightsIf the printer still does not print Paper jamCheck the print queue Printer ejects paper Paper problemsPrinter does not feed paper Paper mismatch Incorrect print cartridge Print cartridge problemsPrinter is stalled Print cartridge problem message Click the Estimated Ink Level tabPrint cartridge is in the wrong slot message Printing in ink-backup mode messagePhotos do not print correctly Check the paper trayPart of the photo is faded Tab SettingHorizontal lines appear on a photo Fading occurs on the edges of a photo Fading occurs near the edges of a photoPictBridge lights are flashing State of the lights PictBridge problemsImages in a connected digital camera do not print Print is faded Print quality is poorStreaks and missing lines Too much or too little ink appears on Adjust the ink volume and dry timeBlank pages print Document is misprinted Click Document Options, and then click Printer FeaturesTab Finishing Paper/Quality Effects Setting Text and images are misalignedEnvelope is printed at an angle Problems with borderless documentsDocument does not reflect the new print settings Borderless printing guidelinesImage is printed at an angle Ink smears Photo has unwanted borderPhoto has an unwanted border Fading occurs on the edges of a printoutFor most paper types For photo paper with a tear-off tabError messages Printer lights are on or flashing Power light is flashing All lights are flashing Resume light is flashingPrint Cartridge Status light is on or flashing If the status and Resume lights are flashing If the status light is on and not flashingIf the status light is on and flashing If you continue to have problems Document prints slowlyUSB cables SuppliesPaper Specifications Printer specificationsEnvironmental information Environmental statementPrint cartridge recovery Chapter Index HP Deskjet 5900 series USB 100