HP 4000 K210 Uninstall and reinstall the software, Press the On button to turn on the product

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Chapter 6

•Step 3: Check the connection between the product and computer

Solve a problem

Step 1: Press the On button to turn on the product

Solution: Look at the On button located on the product. If it is not lit, the product is turned off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product.

Cause: The product might not have been turned on. If this did not solve the issue, try the next solution.

Step 2: Set your product as the default printer

Solution: Use the system tools on your computer to change your product to be the default printer.

Cause: You sent the print job to the default printer, but this product was not the default printer.

If this did not solve the issue, try the next solution.

Step 3: Check the connection between the product and computer

Solution: Check the connection between the product and computer.

Cause: The product and computer were not communicating with each other. If this did not solve the issue, try the next solution.

The registration screen does not appear

Solution: You can access the registration (Sign up now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Officejet 4000 K210, and then clicking Product Registration.

Cause: The registration screen did not launch automatically.

Uninstall and reinstall the software

If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and then reinstall the software. Do not simply delete the HP Printer application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Printer.

To uninstall and reinstall the software

1.On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel).

2.Double-clickAdd/Remove Programs (or click Uninstall a program).

36 Solve a problem

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Contents HP Officejet 4000 K210 Page Contents Contents How Do I? Chapter Get to know the HP Printer Printer partsControl panel features Related topics PrintPrint documents To print from a software applicationPrint photos To print a photo on photo paperTo print a borderless image Print envelopes To print envelopesPrint transparencies Print on specialty mediaPaper Type Plain paper Click the Printing Shortcuts tabPrint Quality Normal or Best Print labelsOrientation Portrait or Landscape Print brochuresPrint Quality Best Two-sided printing ManualLeft Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Print posters Paper Type Plain Paper Orientation Portrait or LandscapeTo print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Create custom printing shortcutsTo create a printing shortcut Set the default print settings To change the default print settingsPrint Paper basics Recommended papers for printingHP Premium Inkjet Transparency Film HP Office PaperHP Iron-On Transfers HP Photo Value PackLoad full-size paper Load mediaLoad small-size paper Load envelopes To check the ink levels from the HP Officejet Software Work with cartridgesCheck the estimated ink levels Printer Toolbox appears Click the Estimated Ink Level tabFind the cartridge number Order ink suppliesChoose the right cartridges To order ink cartridges from your desktopClick Clean the Print Cartridges Automatically clean print cartridgesTo clean the print cartridges Replace the cartridgesRemove plastic tape using pink pull tab Exit ink-backup mode Use ink-backup modeCartridge warranty information Work with cartridges Support process Solve a problemHP support HP support by phonePlacing a call Support phone numbersAfter the phone support period QgrqhvldSolution 1 Make sure the power cord is connected Setup troubleshootingAdditional warranty options Product will not turn onAfter setting up the product, it does not print Solution 2 Press the On button more slowlyPress the On button to turn on the product Uninstall and reinstall the softwareSet your product as the default printer Check the connection between the product and computerPrint troubleshooting Check cartridges Make sure you are using genuine HP ink cartridgesClean the print cartridge contacts Check the ink levelsTo clean the print cartridge contacts Make sure only one type of paper is loaded Check paperCheck product Load the stack of paper correctlySolution 2 Automatically clean the print cartridges Check printer settingsSolution 1 Align the print cartridges To check your margin settings Check the print settingsVerify the paper size setting Check the printer marginsFlashing lights ErrorsReset the product Contact HP supportResume See Use ink-backup Solve a problem Stop the current job To stop a print job from the HP PrinterStop the current job Technical information Hewlett-Packard Company noticesPaper weights Eco-TipsPaper use Material safety data sheetsPower consumption PlasticsChemical Substances ItalianoRegulatory notices Regulatory model identification numberFCC statement Vcci Class B compliance statement for users in JapanHP Officejet 4000 K210 declaration of conformity Declaration of ConformityEuropean Union Regulatory Notice European Union Regulatory NoticeIndex Index