HP dx5150 manual Troubleshooting Without Diagnostics, Preliminary Checklist

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Troubleshooting Without Diagnostics

Preliminary Checklist

This section describes some simple, preliminary tests and guidelines for troubleshooting the computer without using the diagnostics.

Are the computer and monitor connected to a working electrical outlet?

Is the voltage select switch is set to the appropriate voltage for your region (115V or 230V)?

Is the computer turned on?

Is the green power light illuminated?

Is the monitor turned on?

Is the green monitor light illuminated?

Turn up the monitor brightness and contrast controls if the monitor is dim.

If the system has multiple video sources (embedded, PCI, or PCI Express adapters) installed (embedded video on some models only) and a single monitor, the monitor must be plugged into the monitor connector on the source selected as the primary VGA adapter. During boot, the other monitor connectors are disabled and if the monitor is connected into these ports, the monitor will not function. You can select which source will be the default VGA source in Computer (F10) Setup.

Press and hold any key. If the system beeps, then the keyboard is operating correctly.

Check all cables for loose or incorrect connections.

Reconfigure the computer after installing a non–Plug and Play expansion board or other option, such as a diskette drive.

Are all of the necessary device drivers installed?

Have all printer drivers been installed for each application?

Remove all diskettes from the diskette drives before you turn on the system.

Are all switches set correctly?

Is the NIC Remote Wakeup cable (featured on some models) connected between the NIC and the riser/system board?

 

Service Reference Guide, dx5150

361685-001

D–1

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Contents Service reference guide Page April Service Reference GuideService Reference Guide Contents Serial and Parallel ATA Drive Guidelines and Features Removal and Replacement Procedures- Microtower MT Chassis Contents Installing or Upgrading Device Drivers Installing the Operating SystemBacking Up and Restoring Files Transferring Files and SettingsCreating a Backup File-Windows XP Professional Restoring from the Backup File-Windows XP ProfessionalHP Software Online Safety & Comfort GuideInstalling the Operating System 361685-001 Power-On Self-Test Post Setup Utilities and Diagnostics FeaturesComputer Setup F10 Utilities Using Computer Setup F10 UtilitiesShut Down Restart Setup Utilities and Diagnostics Features Computer Setup Menu Computer SetupHeading Option Description Fourth Boot Device Onboard LAN Computer Setup Backing up the Cmos Recovering the Configuration SettingsRestoring the Cmos Diagnostics for WindowsDetecting Diagnostics for Windows Installing Diagnostics for WindowsUsing Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Configuration Record Installing Configuration RecordRunning Configuration Record Protecting the Software Remote Diagnostics Enabling AgentInstalling/Upgrading Remote Diagnostics Enabling Agent Running the Remote Diagnostics Enabling AgentDesktop Management Initial Configuration and DeploymentRemote System Installation Software Updating and ManagementHP Client Manager Software System Software Manager Altiris Client Management SolutionsRemote ROM Flash ROM FlashProactive Change Notification PCN Subscriber’s ChoiceHPQ Flash FailSafe Boot Block ROMReplicating Your Setup Creating a Bootable DeviceDesktop Management Unsupported USB Flash Media Device Dual-State Power Button Asset Tracking and Security World Wide Web SiteBuilding Blocks and Partners Option Description Security Features OverviewPassword Security Establishing a Supervisor Password with Computer SetupEstablishing a User Password with Computer Setup Entering a Supervisor Password Entering a User PasswordEnter Master Boot Record SecurityChanging a User or Supervisor Password Clearing PasswordsMaster Boot Record has changed Master Boot Record Hard Drive has changedMaster Boot Record has been lost Cable Lock Provision Fault Notification and RecoveryBefore You Partition or Format the Current Bootable Disk Surge-Tolerant Power SupplyDesktop Management 361685-001 Sata Identification Color CharacteristicSata Hard Drive Information Sata Data CablePin Usage Sata Power CablePata Hard Drive Information Pin Number Usage Device Plug Host PlugPata Power Cable Pin SignalPata Data Cable Two-Drive Cable Pata Drive Installation GuidelinesPata Cable Layout Single-Drive CableGeneral Attach Guidelines ATA Smart DrivesDrive Capacities Pata Device ClassesWindows 2000 and XP Windows 9x, NT, and Linux Legacy ModeSata Emulation Hard Drive Order Letter Ordering Mixed Devices Boot and Drive Letter OrderingNative Mode HDD Boot and DriveService Reference Guide, dx5150 Microtower MT Chassis DesignationsSmall Form Factor SFF Electrostatic Discharge InformationRelative Humidity Event 55% 40% 10% Generating StaticPreventing Electrostatic Damage to Equipment Personal Grounding Methods and EquipmentGrounding the Work Area Recommended Materials and EquipmentStatic Shielding Protection Levels Method Voltage General Cleaning Safety Precautions Operating GuidelinesRoutine Care Cleaning the Computer Case Cleaning the KeyboardCleaning the Monitor Tools and Software Requirements Service ConsiderationsCleaning the Mouse Power Supply FanHard Drives Cables and ConnectorsLithium Coin Cell Battery Service Reference Guide, dx5150 Preparation for Disassembly Removal and Replacement Procedures- Microtower MT ChassisInstalling a Cable Lock Installing a PadlockExternal Security Devices Access Panel Front Bezel 1 5.25 Drive Bezel Blank Front Drive Bezels3 3.5 Drive Bezel Blank Diskette Drive BezelCable Management PCA Designator Cable ConnectionsCable Cable DesignatorMemory Modules Expansion Slot Cover Expansion CardsFor preliminary steps, see .8.1, Expansion Slot Cover PCI Expansion CardRemoval and Replacement Procedures- Microtower MT Chassis Drives Drive PositionsDrive Positions Removing a Drive Disconnecting Optical Drive CablesDisconnecting Hard Drive Cables Disconnecting Diskette Drive CablesReleasing the Drives Installing a Drive Connecting Diskette Drive Cables Connecting Optical Drive CablesConnecting Hard Drive Cables Chassis Fan Front I/O Panel Housing Assembly Front I/O Devices Power Switch Assembly Removal and Replacement Procedures- Microtower MT Chassis Heatsink Remove the heatsink .14, Heatsink ProcessorSystem Board Removal and Replacement Procedures- Microtower MT Chassis Battery Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery Holder Speaker Power Supply Preparation for Disassembly Cable Lock Padlock Computer Access Panel Front Bezel Front Drive Bezels Remove the computer access panel .3, Computer Access Panel PCI Expansion Card Service Reference Guide, dx5150 361685-001 Drives Cable Management 361685-001 Cable PCA Designator Cable Cable DesignatorOptical Drive Service Reference Guide, dx5150 361685-001 361685-001 External 3.5-inch Drive 361685-001 Primary Hard Drive 361685-001 Front I/O Devices Power Switch Assembly Speaker Chassis Fan Battery Type 1 Battery Holder Type 2 Battery Holder Heatsink Assembly Processor Remove all expansion cards .7, PCI Expansion Card Service Reference Guide, dx5150 361685-001 Power Supply Ethernet BNC Connector and Icon Pin SignalKeyboard MouseEthernet RJ-45 Ethernet AUIParallel Interface Headphone Serial Interface, Powered and Non-PoweredConnector and Icon 1/8 miniphone Pin Signal MicrophoneLine-Out Audio Scsi Low Voltage Differential/Single Ended LVD/SEUltra Scsi Monitor External Infrared TransceiverPin Power Connector Pin SignalATA/ATAPI IDE Standard Drive Cable Pin MicroFit Power Pin Power for CPUSata Data and Power Drive Connector Pin Signal X1, x4, x8, and x16 PCI Express Connector Pin a Signal PCI ExpressPin B information is on the next GND PRSNT2# Rsvd X1, x4, x8, and x16 PCI Express Connector Pin B SignalConnector Pin Assignments 361685-001 General Requirements Japanese Power Cord RequirementsAccrediting Country Agency Country-Specific RequirementsPost Error Messages Post Numeric Codes and Text Messages Numeric Codes and Text MessagesCode/Message Probable Cause Recommended Action This message will be Post Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesPossible Activity Beeps Cause Recommended Action Red Power LED None Section of the Desktop Management Setting depends on your region Diagnostic Front Panel LEDs and Audible Codes Preliminary Checklist Troubleshooting Without DiagnosticsSolving Minor Problems Solving Minor ProblemsTroubleshooting Without Diagnostics Solving Minor Problems Solving Power Supply Problems Solving Power Supply ProblemsProblem Cause Solution Solving Diskette Problems Solving Diskette ProblemsStorage Storage Options Position in Advanced BiosFeatures Removable Device OrderSolving Hard Drive Problems Solving Hard Drive ProblemsPCI Device Onboard Chip Peripherals South OnChipIDE Device OnChip IDE Channel 0 orAppendix C, Post Error Solving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Connection only Solving Audio Problems Solving Audio ProblemsFrom the Control Panel ProblemCause Solution Sure Enable digital CDDIR C\ printer port Solving Printer ProblemsSolving Printer Problems Where printer port isSolving Keyboard Problems Solving Keyboard and Mouse ProblemsSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems IRQ Resources Solving Network ProblemsSolving Network Problems PnP/PCI ConfigurationsRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Drive Key Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving Internet Access ProblemsSolving Software Problems Click the Device ManagerProperties See Appendix C, Post Error Solving Software ProblemsAMD-Based Systems DIMMsDDR-SDRAM DIMMs Description Socket Color Dimm SocketsIndex HP Client Manager 3-2 HP software. See software Pata Post Sata Index-6 361685-001
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dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.