HP dx5150 manual Solving Software Problems, See Appendix C, Post Error

Page 174

Troubleshooting Without Diagnostics

Solving Software Problems

Problem

Cause

Solution

 

 

 

Computer will not continue

POST error has

Observe the beeps and LED lights

and no HP logo screen has

occurred.

on the front of the computer.

appeared.

 

See Appendix C, “POST Error

 

 

Messages” to determine possible

 

 

causes.

 

 

See the Restore Kit or the

 

 

Worldwide Limited Warranty for

 

 

terms and conditions.

 

 

 

Computer will not continue

System files may be

Use recovery diskette to scan hard

after HP logo screen has

damaged.

drive for errors.

appeared.

 

 

 

 

 

“Illegal Operation has

Software being used is

Verify that the software is certified

Occurred” error message

not Microsoft-certified

by Microsoft for your version of

is displayed.

for your version of

Windows (see program packaging

 

Windows.

for this information).

 

 

 

 

Configuration files are

If possible, save all data, close all

 

corrupt.

programs, and restart the computer.

 

 

 

 

D–28

361685-001

Service Reference Guide, dx5150

Image 174
Contents Service reference guide Page Service Reference Guide AprilService Reference Guide Contents Serial and Parallel ATA Drive Guidelines and Features Removal and Replacement Procedures- Microtower MT Chassis Contents Installing the Operating System Installing or Upgrading Device DriversRestoring from the Backup File-Windows XP Professional Transferring Files and SettingsCreating a Backup File-Windows XP Professional Backing Up and Restoring FilesOnline Safety & Comfort Guide HP SoftwareInstalling the Operating System 361685-001 Setup Utilities and Diagnostics Features Power-On Self-Test PostComputer Setup F10 Utilities Using Computer Setup F10 UtilitiesShut Down Restart Setup Utilities and Diagnostics Features Computer Setup Menu Computer SetupHeading Option Description Fourth Boot Device Onboard LAN Computer Setup Recovering the Configuration Settings Backing up the CmosInstalling Diagnostics for Windows Diagnostics for WindowsDetecting Diagnostics for Windows Restoring the CmosUsing Categories in Diagnostics for Windows Menu Bar-File, Categories, Navigation, Level, Tab, Help Running Diagnostic Tests in Diagnostics for Windows Configuration Record Installing Configuration RecordRunning Configuration Record Running the Remote Diagnostics Enabling Agent Remote Diagnostics Enabling AgentInstalling/Upgrading Remote Diagnostics Enabling Agent Protecting the SoftwareInitial Configuration and Deployment Desktop ManagementRemote System Installation Software Updating and ManagementHP Client Manager Software Altiris Client Management Solutions System Software ManagerSubscriber’s Choice ROM FlashProactive Change Notification PCN Remote ROM FlashCreating a Bootable Device FailSafe Boot Block ROMReplicating Your Setup HPQ FlashDesktop Management Unsupported USB Flash Media Device Dual-State Power Button Asset Tracking and Security World Wide Web SiteBuilding Blocks and Partners Security Features Overview Option DescriptionPassword Security Establishing a Supervisor Password with Computer SetupEstablishing a User Password with Computer Setup Entering a User Password Entering a Supervisor PasswordClearing Passwords Master Boot Record SecurityChanging a User or Supervisor Password EnterMaster Boot Record has changed Master Boot Record Hard Drive has changedMaster Boot Record has been lost Surge-Tolerant Power Supply Fault Notification and RecoveryBefore You Partition or Format the Current Bootable Disk Cable Lock ProvisionDesktop Management 361685-001 Sata Data Cable CharacteristicSata Hard Drive Information Sata Identification ColorPin Number Usage Device Plug Host Plug Sata Power CablePata Hard Drive Information Pin UsagePata Power Cable Pin SignalPata Data Cable Single-Drive Cable Pata Drive Installation GuidelinesPata Cable Layout Two-Drive CablePata Device Classes ATA Smart DrivesDrive Capacities General Attach GuidelinesLegacy Mode Windows 2000 and XP Windows 9x, NT, and LinuxHDD Boot and Drive Mixed Devices Boot and Drive Letter OrderingNative Mode Sata Emulation Hard Drive Order Letter OrderingService Reference Guide, dx5150 Chassis Designations Microtower MTElectrostatic Discharge Information Small Form Factor SFFPersonal Grounding Methods and Equipment Generating StaticPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10%Grounding the Work Area Recommended Materials and EquipmentStatic Shielding Protection Levels Method Voltage General Cleaning Safety Precautions Operating GuidelinesRoutine Care Cleaning the Computer Case Cleaning the KeyboardCleaning the Monitor Power Supply Fan Service ConsiderationsCleaning the Mouse Tools and Software RequirementsCables and Connectors Hard DrivesLithium Coin Cell Battery Service Reference Guide, dx5150 Removal and Replacement Procedures- Microtower MT Chassis Preparation for DisassemblyInstalling a Cable Lock Installing a PadlockExternal Security Devices Access Panel Front Bezel Front Drive Bezels 1 5.25 Drive Bezel BlankDiskette Drive Bezel 3 3.5 Drive Bezel BlankCable Management Cable Designator Cable ConnectionsCable PCA DesignatorMemory Modules Expansion Cards Expansion Slot CoverPCI Expansion Card For preliminary steps, see .8.1, Expansion Slot CoverRemoval and Replacement Procedures- Microtower MT Chassis Drives Drive PositionsDrive Positions Disconnecting Optical Drive Cables Removing a DriveDisconnecting Diskette Drive Cables Disconnecting Hard Drive CablesReleasing the Drives Installing a Drive Connecting Optical Drive Cables Connecting Diskette Drive CablesConnecting Hard Drive Cables Chassis Fan Front I/O Panel Housing Assembly Front I/O Devices Power Switch Assembly Removal and Replacement Procedures- Microtower MT Chassis Heatsink Processor Remove the heatsink .14, HeatsinkSystem Board Removal and Replacement Procedures- Microtower MT Chassis Battery Type 1 Battery Holder Type 2 Battery Holder Type 3 Battery Holder Speaker Power Supply Preparation for Disassembly Cable Lock Padlock Computer Access Panel Front Bezel Front Drive Bezels Remove the computer access panel .3, Computer Access Panel PCI Expansion Card Service Reference Guide, dx5150 361685-001 Drives Cable Management 361685-001 Cable Cable Designator Cable PCA DesignatorOptical Drive Service Reference Guide, dx5150 361685-001 361685-001 External 3.5-inch Drive 361685-001 Primary Hard Drive 361685-001 Front I/O Devices Power Switch Assembly Speaker Chassis Fan Battery Type 1 Battery Holder Type 2 Battery Holder Heatsink Assembly Processor Remove all expansion cards .7, PCI Expansion Card Service Reference Guide, dx5150 361685-001 Power Supply Mouse Connector and Icon Pin SignalKeyboard Ethernet BNCEthernet RJ-45 Ethernet AUIParallel Interface Microphone Serial Interface, Powered and Non-PoweredConnector and Icon 1/8 miniphone Pin Signal HeadphoneLine-Out Audio Scsi Low Voltage Differential/Single Ended LVD/SEUltra Scsi External Infrared Transceiver MonitorPin Power Connector Pin SignalATA/ATAPI IDE Standard Drive Cable Pin MicroFit Power Pin Power for CPUSata Data and Power Drive Connector Pin Signal X1, x4, x8, and x16 PCI Express Connector Pin a Signal PCI ExpressPin B information is on the next X1, x4, x8, and x16 PCI Express Connector Pin B Signal GND PRSNT2# RsvdConnector Pin Assignments 361685-001 Japanese Power Cord Requirements General RequirementsCountry-Specific Requirements Accrediting Country AgencyPost Error Messages Post Numeric Codes and Text Messages Numeric Codes and Text MessagesCode/Message Probable Cause Recommended Action This message will be Post Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible CodesPossible Activity Beeps Cause Recommended Action Red Power LED None Section of the Desktop Management Setting depends on your region Diagnostic Front Panel LEDs and Audible Codes Troubleshooting Without Diagnostics Preliminary ChecklistSolving Minor Problems Solving Minor ProblemsTroubleshooting Without Diagnostics Solving Minor Problems Solving Power Supply Problems Solving Power Supply ProblemsProblem Cause Solution Solving Diskette Problems Solving Diskette ProblemsOrder Position in Advanced BiosFeatures Removable Device Storage Storage OptionsSolving Hard Drive Problems Solving Hard Drive ProblemsChannel 0 or Peripherals South OnChipIDE Device OnChip IDE PCI Device Onboard ChipAppendix C, Post Error Solving Display Problems Solving Display ProblemsSelect Enable VGA Mode Set properly Connection only Solving Audio Problems Solving Audio ProblemsSure Enable digital CD ProblemCause Solution From the Control PanelWhere printer port is Solving Printer ProblemsSolving Printer Problems DIR C\ printer portSolving Keyboard and Mouse Problems Solving Keyboard ProblemsSolving Hardware Installation Problems Solving Hardware Installation ProblemsSolving Hardware Installation Problems PnP/PCI Configurations Solving Network ProblemsSolving Network Problems IRQ ResourcesRestore Plus! CD Solving Memory Problems Solving Memory ProblemsSolving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems Solving CD-ROM and DVD ProblemsSolving Drive Key Problems Solving Drive Key ProblemsSolving Internet Access Problems Solving Internet Access ProblemsSolving Software Problems Click the Device ManagerProperties Solving Software Problems See Appendix C, Post ErrorAMD-Based Systems DIMMsDDR-SDRAM DIMMs Dimm Sockets Description Socket ColorIndex HP Client Manager 3-2 HP software. See software Pata Post Sata Index-6 361685-001
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dx5150 specifications

The HP dx5150 is a robust personal computer designed primarily for business applications, offering reliable performance, essential features, and a compact design. Built to meet the demands of office environments, the dx5150 showcases HP's commitment to quality and functionality.

One notable feature of the HP dx5150 is its AMD Athlon 64 processor. This processor provides impressive performance capabilities, allowing users to run various applications simultaneously without compromising speed. The system supports dual-core technology, which enhances multitasking efficiency and overall system responsiveness, making it ideal for professionals who require reliable performance for their daily tasks.

In terms of memory, the dx5150 supports up to 4GB of DDR RAM, permitting smooth operation of memory-intensive applications and facilitating efficient data handling. The computer integrates various storage options, including SATA hard drives, ensuring ample space for files and enabling quick data retrieval. With options for additional storage configurations, users can tailor the machine to fit their specific data management needs.

Connectivity is another essential characteristic of the HP dx5150. It comes equipped with multiple USB ports, facilitating connections to various peripherals such as printers, scanners, or external drives. The system also features Ethernet and modem capabilities, ensuring seamless internet and network connectivity for online collaboration and communication, critical in a business setting.

Moreover, the dx5150 is designed with expansion in mind, featuring a full-length PCI slot and an optional PCI Express x16 slot. This allows users to enhance and upgrade their system's capabilities over time, ensuring longevity and adaptability in a swiftly changing technological landscape.

Beyond tech specifications, the HP dx5150 emphasizes ease of use and maintenance. The chassis is designed for straightforward access to components, simplifying upgrades and repairs. This modularity is especially beneficial for businesses looking to maintain and service their computers efficiently.

In summary, the HP dx5150 stands out as a dependable choice for businesses that require a compact, powerful, and upgradable PC solution. With its AMD processor, ample memory options, robust connectivity features, and a focus on maintainability, the dx5150 represents an excellent investment for enterprises seeking to enhance productivity in their workflows. Its combination of features caters well to office environments, making it a reliable tool for employees across various industries.