HP HB4 manual Keyboard and mouse

Page 87

keyboard and mouse

Symptom

Problem

Solution

 

 

 

Keyboard commands and

Keyboard connector is not

Turn off the PC by using the mouse, reconnect the keyboard

typing are not recognized

properly connected.

to the back of your PC, and turn on your PC.

by the PC.

 

 

Program in use has stopped

Restart or turn off your PC using the mouse.

 

 

responding to commands.

 

 

 

 

 

Keyboard is damaged.

Press the Help ? button on the keyboard to open the Help &

 

 

Support Center, or refer to the Warranty & Support Guide

 

 

to contact Support for replacement details.

 

 

 

Cursor will not move using

The Num Lock key may

Press the Num Lock key. The Num Lock light should not be

the arrow keys on the

be on.

on if you want to use the arrow keys in the number keys

keypad.

 

group.

 

 

 

The keyboard Print button

Some programs do not

Use the Print menu item in the program.

does not work.

recognize the Print button.

 

 

 

 

Wireless keyboard does not

Keyboard batteries are low

Replace the two AA alkaline batteries in the wireless

work after installation or is

or empty.

keyboard; then set the ID channel by pressing the Connect

not detected.

 

button on the wireless receiver and then on the keyboard.

 

 

Refer to the documentation that came with your wireless set.

 

 

 

Mouse does not respond to

Mouse connector is not

Turn off your PC using the keyboard:

movement or is too slow.

properly plugged into the

1 Press the Ctrl and Esc keys on the keyboard at the same

 

back of the PC.

time to display the Start menu.

 

 

2 Use the up or down arrow key to select Turn Off

 

 

Computer, and then press the Enter key on the

 

 

keyboard.

 

 

3 Use the up or down arrow key to select Turn Off, and

 

 

then press the Enter key.

 

 

After the shutdown is complete, plug the mouse connector

 

 

into the back of your PC and turn on your PC.

 

 

 

 

Program in use has stopped

Restart your PC by using the keyboard. If possible, save any

 

responding to commands.

open files and close open applications before restarting.

Mouse moves only vertically

Mouse roller ball is dirty.

Remove roller ball cover from bottom of mouse and clean

or horizontally.

 

the ball with a damp, lint-free cloth (not paper).

 

 

 

 

Mouse is damaged.

Press the Help ? button on the keyboard to open the Help &

 

 

Support Center, or refer to the Warranty & Support Guide

 

 

to contact Support for replacement details.

 

 

 

Mouse does not work after

Mouse is not connected

Try unplugging and then reconnecting the mouse cable to

installation or is not

properly.

your PC.

detected.

 

 

Wireless mouse batteries

Replace the two AA alkaline batteries in the mouse; then set

 

 

are low or empty.

the ID channel by pressing the Connect button on the

 

 

wireless receiver and then on the mouse. Refer to the

 

 

documentation that came with your wireless set.

 

 

 

troubleshooting 81

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Contents User’s guide USA Table of contents Using the internet Getting helpWorking with sound, pictures, and video Taking care of your pc Index Finding answers to commonly asked questions Ac power safety warnings Safety informationPutting your pc together Setting up your pcSafety and comfort Pc back Computer safety warningSerial Connector Symbol DescriptionPc front Other ways to connect Connecting the modemUpgrading your 56k modem Setting up the ethernet connectionTurning on your pc for the first time Registering your pc Turning off the pcClick Turn Off Standby mode Hibernation modeClick Turn Off Computer Click Stand By Click Turn Off Computer Automatic standby or hibernationMaking recovery cds/dvds Installing software and hardware devicesHp products work better together Beginning to use your software Learning the basicsUsing the desktop Using the start menuIcon Opens Use it to Click HP Instant Support Click Request Help Using hp organize softwareLearning to use your pc Choose Help and Support Choose HP Pavilion PC HelpUsing the all programs menu Organizing your all programs listChoose All Programs Using the mouse Using pc help & toolsChoose All Programs Choose PC Help & Tools Panning AutoscrollingAbout your keyboard Using the keyboardSwitching mouse button functions Changing mouse pointer speedInternet keyboard Standard keyboard Wireless keyboard set Standard keyboard featuresAlphanumeric keys Function keys Edit keysArrow keys Icon Name Description Keyboard indicatorsNumeric keys Special keyboard buttonsMusic Key Icon Feature DescriptionUser PhotoCD/DVD/MP3 Media control keysCustomizing the buttons Adjusting the monitorUsing a printer About the internet Using the internetSetting up your internet account Using a browser Searching the internet Restricting internet contentSending and receiving e-mail If using outlook expressIf your isp provides the e-mail program Sending e-mail messages with outlook expressReceiving e-mail messages with outlook express Getting help Help and support centerInstant support Using updates from hp Getting messagesTurning off messages Upgrading and servicing the pc Resolving problemsWarranty & support guide Re-enabling messagesOnline guides Web sites about your pcMicrosoft windows xp operating system Working with sound, pictures, and video Using speakersConnecting a multi-channel speaker system to your pc Adjusting speaker volumeConfiguring the multi-channel sound manager Configuring multi-channel audio output for the dvd playerConnect speaker plugs for To PC Connector Icon Speaker Mode Using a microphone Using the microphone with multi-channel audio Adjusting microphone volumeWorking with digital images Using hp image zoneProjects in Help Tab or button DescriptionCard Slot Reader Using the 7-in-1 memory card readerAbout the 7-in-1 memory card reader Special note about the safely remove hardware utilityCard Insert Into 4-slot reader Slot memory card readerDrive What it does Using your cd, dvd, and diskette drivesYour drive options Card Insert Into 2-slot readerInserting and removing cds and dvds Handling cds/dvdsUsing the combo drive Using the diskette floppy drive Playing cds and dvdsPlaying music cds with musicmatch jukebox Playing cds and dvds with windows media player Playing dvd movies with the intervideo windvd player Choose InterVideo WinDVD Player Click InterVideo WinDVDDvd terms Click InterVideo WinDVD Player Using country/region codesCreating burning cds with recordnow Getting started with recordnowChoose All Programs Choose CD DVD Recorder Data Disc Exact Copy Erase Disc Creating a music cdCreating a data cd Audio CD for Car or Home CD Player Exact Copy Jukebox CDCreating burning data cds using windows xp program Creating burning music cds with windows media playerClick Copy to CD or Device Creating burning dvds using the dvd writer drive Using a tv as a monitorCables you may need Connecting to a tv set Viewing the pc image on your tv screen Using your multi-storage bay Disconnecting the tvDisabling the tv option Docking a peripheral device Storing cds, dvds, or memoryPlacing a peripheral device on the multi-storage bay top Using the optional camera station pc top Writer Hp dvd Bay expansion Page Protecting your pc from power surges Using virus protection programsTaking care of your pc Unavailable hard disk drive space Increasing available hard disk drive spaceDouble-clickDisk Management Local Uninstalling programsEmptying the recycle bin Viewing the amount of used and free disk spaceClick My Computer Cleaning up your hard disk driveRemoving desktop icons Click Control PanelTroubleshooting Devices Symptom Problem SolutionAudio Click Sounds, Speech, and Audio Devices, if it isClick Performance and Maintenance, if it is Cd-rom, cd-rw, dvd-rom, or dvd writer driveManager button Diskette floppy drive select models only Display monitor Hardware installation Hard disk driveEnd Task Hardware tab Click Start and choose Control PanelInternet access Keyboard and mouse Memory Multi-storage bayClick Turn Off Computer State. Refer to the Upgrading and Servicing Guide for PowerMiscellaneous Battery. See the Upgrading and Servicing Guide forUsing application recovery and system recovery Page System Creating recovery cds/dvds To run the recovery cd-dvd creator program Using recovery cd-dvd creatorRecovery program Using the recovery tools cdSystem restore To create or to start the recovery tools cdTo start application recovery Application recoveryTo start system restore Choose All Programs Choose Accessories Choose System ToolsStarting system recovery if the pc is responding System recoveryStarting system recovery if the pc is not responding System recovery using recovery discsStarting system recovery using recovery discs To run system recovery program using recovery discs CD/DVD IndexDVD Manuals, online, 40 memory card reader card types Microphone, 45 RecordNow!, using Speakers, 41 multi-channel
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