HP 7700 manual Slider towards the printer

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			troubleshooting

Problem	Possible cause	Solution
The printer does not print new	There are no new photos on	Select and print the desired
photos on the memory card.	the memory card or the photos	photos. For more information,
	have already been printed	see decide which photos to
	from the printer’s control	print or to send via e-mail on
	panel. For more information,	page 26.
	see print new photos on
	page 32.

Photo paper does not feed into	If you are trying to print on 4 x	Engage the photo tray by
the printer correctly.	6 inch (10 x 15 cm) paper,	gently pushing the photo tray
	Hagaki cards, or L-size cards,	slider towards the printer.
	the photo tray may not be
	engaged.

	The photo paper guides may	Make sure that the photo
	not be adjusted correctly.	paper width guide and the
		photo paper length guide fit
		close to the edges of the paper
		without bending the paper.

	Your printer may be in an	Try the following:
	extremely high or low humidity	•	Insert the photo paper as
	environment.		far as it will go into the
			photo tray.
		•	Load one sheet of photo
			paper at a time.

	The photo paper may be	If the photo paper is curled,
	curled.	place the paper in a plastic
		bag and gently bend it the
		opposite direction of the curl
		until the paper lies flat. If the
		problem persists, use photo
		paper that is not curled.

basics guide

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Contents Basics guide Safety information Contents Specifications Welcome Get startedFind information View the hp photosmart printer helpPrint the hp photosmart printer help What’s in the box Printer parts FrontBack Control panel Indicator lightsInput bay Menu structurePaper information To load paper in the In tray Load paper in the in trayTo load paper in the photo tray Load paper in the photo traySupported print cartridges Print cartridge informationTo install or replace the print cartridges Install or replace print cartridgesChapter Insert the print cartridge Ink-backup printing modePrint cartridge storage Keep or discard print settings after printing Set the defaults on your printerSet the photo size Set the number of copiesSet borderless printing Set the defaults on your printerUnmark camera-selected photos Set paper detectionSet LCD screen language and country/region Revert to the factory default settingsSet print quality Supported memory cards Print from a memory cardSupported file formats Insert a memory cardCompactFlash Top left slot Memory card slot How to hold and insert the memory card Remove a memory card Use 9-up view mode Decide which photos to print or to send via e-mailView photos from the LCD screen Print a photo index Print a proof sheet Scan a proof sheet Print photos from a memory card Select a photoDeselect a photo Print camera-selected photos Print unmarked photos on a memory cardPrint new photos Connect your hp digital camera to the direct-printing port Print from the direct-printing portAdjust print settings To print from your notebook computer Connect your notebook computer to the direct-printing portChapter Print from a software application Print from your Windows PCPrint borderless photos from your Windows PC Use the Windows PC taskbar icons Hp photosmart printer icon Hp photosmart memory card icon Print from a software application OS X or OS Print from your MacintoshPrint from your computer Chapter Hardware problems TroubleshootingPrinting problems Slider towards the printer Paper does not feed into Replace print cartridges on Message Problem Solution Error messagesThere is an obstruction Open the main door. Make sure the USB cable is Recommended paper SpecificationsPrinter specifications Specifications MPEG-1 Index Index Basics guide Declaration of Conformity Q3015-90168*v1.3.0