HP 7700 manual There is an obstruction Open the main door

Page 55

 

 

 

troubleshooting

 

 

 

Message

Problem

Solution

CARTRIDGE SERVICE STATION IS

There is an obstruction

1

Open the main door. The

STUCK.

blocking the path of the

 

print cartridge service

 

cartridge service station.

 

station is located beneath

 

 

 

the print cartridge cradle.

 

 

2

Move the print cartridge

 

 

 

cradle to the left to access

 

 

 

the print cartridge service

 

 

 

station.

 

 

3

Clear any obstruction and

 

 

 

press the OK button to

 

 

 

continue.

 

 

 

PRINT CARTRIDGE JAM. CLEAR JAM

The print cartridge cradle is

Clear any obstruction in the

THEN PRESS OK.

stuck.

print cartridge cradle path,

 

 

and press the OK button to

 

 

continue.

 

 

 

PHOTO IS CORRUPTED.

One or more photos selected

Try saving the photos to the

OR

for printing are corrupt and

computer using your digital

SOME PHOTOS ARE CORRUPTED.

cannot be accessed.

camera rather than your

 

 

memory card. For more

 

 

information, see the HP

 

 

Photosmart Printer Help.

 

 

 

CARD ACCESS ERROR.

The memory card contains

Save the photos to your

OR

image formats that the printer

computer and access them

FILE DIRECTORY STRUCTURE IS

does not support or the file is

from there. For more

CORRUPTED.

corrupted. For a list of

information, see the HP

OR

supported image formats, see

Photosmart Printer Help.

specifications on page 53.

 

 

CANNOT DISPLAY THIS PHOTO.

 

 

 

 

 

 

 

 

CAN NOT PRINT PHOTOS.

Some files specified for a print

Save the files to your computer

 

job have errors.

and print from your computer.

 

 

For more information, see the

 

 

HP Photosmart Printer Help.

 

 

 

CAN NOT SCAN PROOF SHEET.

The proof sheet is smeared or

Print a new proof sheet. For

PLEASE PRINT A NEW PROOF

has stray marks.

more information, see print a

SHEET. PRESS OK.

 

proof sheet on page 28.

 

 

 

CAN NOT DETECT THE PROOF

You may have placed the proof

1 Insert the proof sheet into the

SHEET. PLEASE PRINT A NEW

sheet with the printed side

 

In tray with the printed side

PROOF SHEET. PRESS OK.

facing up.

 

facing down.

 

 

2

Try scanning again. For

 

 

 

more information, see scan a

 

 

 

proof sheet on page 29.

 

 

 

 

basics guide

51

Page 54 Page 56
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Page 54 Page 56
Contents Basics guide Safety information Contents Specifications Welcome Get startedView the hp photosmart printer help Find informationPrint the hp photosmart printer help What’s in the box Front Printer partsBack Control panel Indicator lightsInput bay Menu structurePaper information To load paper in the In tray Load paper in the in trayTo load paper in the photo tray Load paper in the photo traySupported print cartridges Print cartridge informationTo install or replace the print cartridges Install or replace print cartridgesChapter Insert the print cartridge Ink-backup printing modePrint cartridge storage Keep or discard print settings after printing Set the defaults on your printerSet the photo size Set the number of copiesSet borderless printing Set the defaults on your printerUnmark camera-selected photos Set paper detectionSet LCD screen language and country/region Revert to the factory default settingsSet print quality Supported memory cards Print from a memory cardSupported file formats Insert a memory cardCompactFlash Top left slot Memory card slot How to hold and insert the memory card Remove a memory card Decide which photos to print or to send via e-mail Use 9-up view modeView photos from the LCD screen Print a photo index Print a proof sheet Scan a proof sheet Select a photo Print photos from a memory cardDeselect a photo Print camera-selected photos Print unmarked photos on a memory cardPrint new photos Connect your hp digital camera to the direct-printing port Print from the direct-printing portAdjust print settings To print from your notebook computer Connect your notebook computer to the direct-printing portChapter Print from a software application Print from your Windows PCPrint borderless photos from your Windows PC Use the Windows PC taskbar icons Hp photosmart printer icon Hp photosmart memory card icon Print from a software application OS X or OS Print from your MacintoshPrint from your computer Chapter Hardware problems TroubleshootingPrinting problems Slider towards the printer Paper does not feed into Replace print cartridges on Message Problem Solution Error messagesThere is an obstruction Open the main door. Make sure the USB cable is Recommended paper SpecificationsPrinter specifications Specifications MPEG-1 Index Index Basics guide Declaration of Conformity Q3015-90168*v1.3.0
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