HP ZBook 14 Mobile manual Maintenance, Adding or replacing memory modules

Page 77

10 Maintenance

Adding or replacing memory modules

The computer has one memory module compartment. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

NOTE: To use a dual-channel configuration when adding a second memory module, be sure that both memory modules are identical.

NOTE: The primary memory is located in the bottom memory slot and the expansion memory is located in the top memory slot.

To add or replace a memory module:

1.Save your work and shut down the computer.

2.Disconnect AC power and external devices connected to the computer.

3.Remove the service door (see Removing the service door on page 52).

4.Remove the battery (see Removing a battery on page 42).

5.If you are replacing a memory module, remove the existing memory module:

a.Pull away the retention clips (1) on each side of the memory module. The memory module tilts up.

Adding or replacing memory modules 67

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents VGA External cards and devices Adding or replacing memory modules Viii Contacting support Labels Input power Operating environment Welcome Resources For information about Finding informationThen select Warranty and services TouchPad Getting to know your computerTop Lights Buttons and fingerprint reader select models only Fn key KeysFront Right Regulatory, Safety, and Environmental Notices . To accessLeft Select the HP Support Assistant app DisplayBottom Computer by the governmental agency SIM slot select models only Connecting to a wireless network Connecting to a networkUsing the wireless controls Using the wireless buttonUsing an Internet service provider Using a WlanUsing operating system controls Protecting your Wlan Setting up a WlanConfiguring a wireless router Connecting to a Wlan Using HP Mobile Broadband select models onlyInserting and removing a SIM Using GPS select models only Connecting to a wired networkUsing Bluetooth wireless devices Connecting to a local area network LANPage Setting pointing device preferences Using pointing devicesUsing the pointing stick select models only Using the TouchPadTurning the TouchPad off and on Using TouchPad GesturesOne-finger slide Scrolling Rotating select models only Right-edge swipe Edge swipes select models onlyLeft-edge swipe Top-edge swipeIdentifying the hot keys Using the keyboardUsing Microsoft Windows 8 shortcut keys Using keypads Using the embedded numeric keypad Turning the embedded numeric keypad on and off Using an optional external numeric keypadConnecting speakers Using the media activity controlsAdjusting the volume MultimediaConnecting a microphone Connecting headphonesWebcam select models only Checking audio functions on the computerDisplayPort VideoIntel Wireless Display select models only Shutting down the computer Power managementUsing power-saving states Setting power optionsIntel Rapid Start Technology Initiating and exiting SleepUsing the power meter and power settings Using battery powerSetting password protection on wakeup Enabling and exiting user-initiated HibernationUsing Battery Check Finding additional battery informationDisplaying the remaining battery charge Maximizing battery discharge timeInserting or removing the battery Managing low battery levelsRemoving a battery Storing a user-replaceable battery Conserving battery powerReplacing a user-replaceable battery select models only Using external AC powerDisposing of a user-replaceable battery select models only Hybrid Graphics select models only Testing an AC adapterUsing Hybrid Graphics select models only External cards and devices Using memory card readersInserting a memory card Removing a memory cardInserting a smart card Using smart cards select models onlyRemoving a smart card Using a USB deviceRemoving a USB device Using optional external devicesConnecting a USB device Using optional external drives Handling drives Using hard drivesDrives Replacing the service door Removing or replacing the service doorRemoving the service door Removing the hard drive Replacing or upgrading the hard driveInstalling a hard drive Improving hard drive performance Using Disk DefragmenterUsing Disk Cleanup Identifying HP 3D DriveGuard status Using HP 3D DriveGuardProtecting the computer Using passwordsSecurity Password Function Setting passwords in WindowsManaging a Bios administrator password Setting passwords in Computer SetupEntering a Bios administrator password Managing a Computer Setup DriveLock passwordSetting a DriveLock password Removing DriveLock protection Entering a DriveLock passwordChanging a DriveLock password Removing Automatic DriveLock protection Using Computer Setup Automatic DriveLockEntering an Automatic DriveLock password Installing critical security updates Using antivirus softwareUsing firewall software Using the fingerprint reader select models only Using HP Client Security select models onlyInstalling an optional security cable Locating the fingerprint reader Adding or replacing memory modules MaintenancePage Cleaning your computer Cleaning the display All-in-Ones or Notebooks Cleaning proceduresCleaning the sides or cover Cleaning the TouchPad, keyboard, or mouseUsing SoftPaq Download Manager Backing up your information Backup and recoveryUsing the Windows recovery tools Performing a system recoveryUsing Windows 8 operating system media purchased separately Using f11 recovery toolsRemove everything and reinstall Windows Using Windows Refresh for quick and easy recoveryUsing HP Software Setup Using Computer Setup Computer Setup BIOS, MultiBoot, and System DiagnosticsStarting Computer Setup Navigating and selecting in Computer SetupRestoring factory settings in Computer Setup Downloading a Bios update Updating the BiosDetermining the Bios version Choosing MultiBoot preferences Using MultiBootAbout the boot device order Setting a MultiBoot Express prompt Setting a new boot order in Computer SetupDynamically choosing a boot device using the f9 prompt Entering MultiBoot Express preferences Using System DiagnosticsUsing System Diagnostics Contacting support SupportComponent LabelsSerial number Product number Operating environment SpecificationsInput power Traveling with the computer Troubleshooting resources TroubleshootingResolving issues Computer is unable to start upSoftware is functioning abnormally Computer screen is blankComputer is on but not responding Computer is unusually warmDisc does not play Wireless network connection is not workingAn external device is not working Movie is not visible on an external display Electrostatic discharge Index BiosWlan SIM
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