HP ZBook 14 Mobile manual Movie is not visible on an external display

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A movie is not visible on an external display

1.If both the computer display and an external display are turned on, press fn+f4 one or more times to switch between the 2 displays.

2.Configure the monitor settings to make the external display primary:

a.From the Windows desktop, right-click on a blank area of the computer desktop, and select Screen resolution.

b.Specify a primary display and a secondary display.

NOTE: When using both displays, the DVD image will not appear on any display designated as the secondary display.

92 Appendix B Troubleshooting

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents VGA External cards and devices Adding or replacing memory modules Viii Contacting support Labels Input power Operating environment Welcome Finding information Resources For information aboutThen select Warranty and services Getting to know your computer TopTouchPad Lights Buttons and fingerprint reader select models only Keys Fn keyFront Regulatory, Safety, and Environmental Notices . To access RightLeft Display Select the HP Support Assistant appBottom Computer by the governmental agency SIM slot select models only Using the wireless controls Connecting to a networkConnecting to a wireless network Using the wireless buttonUsing a Wlan Using operating system controlsUsing an Internet service provider Setting up a Wlan Configuring a wireless routerProtecting your Wlan Using HP Mobile Broadband select models only Connecting to a WlanInserting and removing a SIM Using Bluetooth wireless devices Connecting to a wired networkUsing GPS select models only Connecting to a local area network LANPage Using the pointing stick select models only Using pointing devicesSetting pointing device preferences Using the TouchPadUsing TouchPad Gestures Turning the TouchPad off and onOne-finger slide Scrolling Rotating select models only Edge swipes select models only Right-edge swipeTop-edge swipe Left-edge swipeUsing the keyboard Using Microsoft Windows 8 shortcut keysIdentifying the hot keys Using keypads Using the embedded numeric keypad Using an optional external numeric keypad Turning the embedded numeric keypad on and offAdjusting the volume Using the media activity controlsConnecting speakers MultimediaWebcam select models only Connecting headphonesConnecting a microphone Checking audio functions on the computerVideo DisplayPortIntel Wireless Display select models only Power management Shutting down the computerIntel Rapid Start Technology Setting power optionsUsing power-saving states Initiating and exiting SleepSetting password protection on wakeup Using battery powerUsing the power meter and power settings Enabling and exiting user-initiated HibernationDisplaying the remaining battery charge Finding additional battery informationUsing Battery Check Maximizing battery discharge timeManaging low battery levels Inserting or removing the batteryRemoving a battery Conserving battery power Storing a user-replaceable batteryUsing external AC power Disposing of a user-replaceable battery select models onlyReplacing a user-replaceable battery select models only Testing an AC adapter Using Hybrid Graphics select models onlyHybrid Graphics select models only Inserting a memory card Using memory card readersExternal cards and devices Removing a memory cardUsing smart cards select models only Inserting a smart cardUsing a USB device Removing a smart cardUsing optional external devices Connecting a USB deviceRemoving a USB device Using optional external drives Using hard drives DrivesHandling drives Removing or replacing the service door Removing the service doorReplacing the service door Replacing or upgrading the hard drive Removing the hard driveInstalling a hard drive Using Disk Defragmenter Using Disk CleanupImproving hard drive performance Using HP 3D DriveGuard Identifying HP 3D DriveGuard statusUsing passwords SecurityProtecting the computer Setting passwords in Windows Password FunctionSetting passwords in Computer Setup Managing a Bios administrator passwordManaging a Computer Setup DriveLock password Entering a Bios administrator passwordSetting a DriveLock password Entering a DriveLock password Changing a DriveLock passwordRemoving DriveLock protection Using Computer Setup Automatic DriveLock Entering an Automatic DriveLock passwordRemoving Automatic DriveLock protection Using antivirus software Using firewall softwareInstalling critical security updates Using HP Client Security select models only Installing an optional security cableUsing the fingerprint reader select models only Locating the fingerprint reader Maintenance Adding or replacing memory modulesPage Cleaning your computer Cleaning the sides or cover Cleaning proceduresCleaning the display All-in-Ones or Notebooks Cleaning the TouchPad, keyboard, or mouseUsing SoftPaq Download Manager Backup and recovery Backing up your informationPerforming a system recovery Using the Windows recovery toolsUsing f11 recovery tools Using Windows 8 operating system media purchased separatelyUsing Windows Refresh for quick and easy recovery Remove everything and reinstall WindowsUsing HP Software Setup Starting Computer Setup Computer Setup BIOS, MultiBoot, and System DiagnosticsUsing Computer Setup Navigating and selecting in Computer SetupRestoring factory settings in Computer Setup Updating the Bios Determining the Bios versionDownloading a Bios update Using MultiBoot About the boot device orderChoosing MultiBoot preferences Setting a new boot order in Computer Setup Dynamically choosing a boot device using the f9 promptSetting a MultiBoot Express prompt Using System Diagnostics Entering MultiBoot Express preferencesUsing System Diagnostics Support Contacting supportLabels ComponentSerial number Product number Specifications Input powerOperating environment Traveling with the computer Resolving issues TroubleshootingTroubleshooting resources Computer is unable to start upComputer is on but not responding Computer screen is blankSoftware is functioning abnormally Computer is unusually warmWireless network connection is not working An external device is not workingDisc does not play Movie is not visible on an external display Electrostatic discharge Bios IndexWlan SIM

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