HP SuperStack 3 Load Balancer Appliance manual North America

Page 88

88APPENDIX C: TECHNICAL SUPPORT

Country

Telephone Number

Country

Telephone Number

 

 

 

 

Europe and South Africa

 

 

 

From the following countries, you may use the toll-free numbers:

 

Austria

0800 297468

Luxembourg

0800 3625

Belgium

0800 71429

Netherlands

0800 0227788

Denmark

800 17309

Norway

800 11376

Finland

0800 113153

Poland

00800 3111206

Portugal

0800 831416

France

0800 917959

South Africa

0800 995014

Germany

0800 1821502

Spain

900 983125

Hungary

06800 12813

Sweden

020 795482

Ireland

1800 553117

Switzerland

0800 55 3072

Israel

1800 9453794

U.K.

0800 966197

Italy

800 8 79489

 

 

 

 

 

 

Latin America

0800 13 3266

Puerto Rico

800 666 5065

Brazil

Mexico

01 800 849CARE

Central and South America

AT&T +800 998 2112

 

 

 

 

North America

1 800 NET 3Com

 

 

 

(1 800 638 3266)

 

 

Enterprise Customers: 1 800 876-3266

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Contents SuperStack 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Setting UP for Management Technical Specifications and PIN-OUTS 3Com Knowledgebase Web Services About this Guide Icon Description ConventionsConvention Description Related Documentation ProductRegistration DocumentationAbout this Guide Balancer Feature Server Load Balancer Plus Memory Feature Server Load Balancer Plus AlgorithmsServer Load Balancer 12 10/100 LAN PortsServer Load Balancer Front View DetailColor Indicates Power/Self Test LED Power LED10/100BASE-T Port Status LEDs 1000BASE-SX Port Status LEDsPower Socket Balancer Rear View DetailAdvanced Redundant Power System output Type 3 Power Module, read the Safety Information sectionDocumentation shipped with the power system Disconnecting the power cordInstalling the Server Load Installing the Server Load Balancer Rack-mounting Server Load Balancer if they have been fittedChoosing Correct CablesPlacing Units On Top of Each OtherPowered-up and ready for operation Power-upSequence Problem Suggested Solution On powering-up, the Power/Self Test LED lights yellowSetting UP for Management Assigning an IP Methods Managing Server Load BalancerAddress SEC Setting UP for Management Interface Security Warning Window To install the plug-in, complete the following steps Web Interface pages appearsInterfacesteps Network Password window appearsAfter a management session Using the Web Interface Web interface is made up of three areasBanner Navigation TreeSystem Summary Summary information is displayed in a two tablesDevice Summary Port Hotspots Unit HotspotControl Buttons Color ActionLogical View Button Action Help View Setting up Snmp Trap Community String field is defaulted to publicManagement SpecifyingOperating Software UpgradingLoad Balancer Working with the WEB Interface Server Load Balancing Configuration BalancingExample Approximately double the performance of Server BConfiguring for Non-redundant Server Load Balancing Click Next. The Getting Started Password page appears Configuring Redundant Redundant Server Balancer 1 and is configured for the same serviceLoad Balancing Configuring for Active-PassiveRedundancy Load Balancer for active-passive redundancyEnter 10.20.30.56 in the Device B IP Address field Active-Active Load Balancer for active-active redundancyClick Next. The Getting Started IP Settings page appears Setting SettingsEnter 25 in the Virtual router ID a field Enter 26 in the Virtual router ID B fieldConfiguring Redundant Server Load Balancing Redirection Cache Redirection Configuration Example Configuration Defining a CacheSubnet Non-redundantClick Next Click Finish. Your cache subnet has been added Services Adding a CacheAssigning Caches to Been createdSteps Enter a descriptive name, such as Cache2, in the Name fieldWeighted Round Robin Weighted LeastSupported Algorithms Description Destination Round RobinRetries field TimeoutThis sets the number of retries a health check is attempted Balancing Click Next. The Server Subnet Define Subnet page appears Click Finish. Your server subnet has been addedChanging Lan Port Roles Adding a Server Enter a descriptive name, such as Web, in the Name field Click Continue with Advanced SettingsHighlight Http and click the Next To Service Server load balancing serviceAssigning Servers Showing StatusClick on the cell next to Server A. a pop-up menu appears Click Server AssignmentsEnter 8080 in the Server port field Click OK Adding a User GroupThis user group To add a user group, complete the following stepsTo assign permissions, complete the following steps Click PermissionsSupported Algorithms Description Round Robin Quickest Last ResponseQuickest Average ResponseThis sets the number of retries in a health check period Select the attack filters you wish to enable and click OK MitigationFilters Filter DescriptionModifying Monitor Access Modifying Admin AccessSelect Security User Configuring for Load Balancing Safety Information Important Safety InformationImportant Safety Information ’information de Sécurité ImportantePersonnel qualifié Hub plus étroites’information de Sécurité Importante Wichtige Sicherheitsinformat ionen EuropeAchtung Faseroptikanschlüsse Optische Sicherheit Appendix a Safety Information PIN -OUTS SpecificationsBalancer and the Server Load Balancer Plus Console Port Cable PC-AT SerialPin to RS232 25-pin Pin to 9-pin Online Technical Services 3Com Username anonymous Asia, Pacific Rim Europe, Middle East AfricaNorth America Country Telephone Number Fax Number Appendix C Technical Support Index NumbersSpecifications, system 83 summary view Summary view 32 World Wide Web WWW Index Superstack 3 Server Load Balancer 3C16120 Obtaining Warranty Service Warranties Exclusive Other Services Regulatory Notices
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