HP SuperStack 3 Load Balancer Appliance manual Other Services

Page 98

OTHER SERVICES

REGISTER ONLINE FOR FREE SERVICE UPGRADE:

OTHER USEFUL WEB SITE SERVICES PROVIDED BY 3COM INCLUDE:

3COM RESERVES THE RIGHT TO MODIFY OR CANCEL THESE SERVICES AT ANY TIME, WITHOUT ADVANCE NOTICE. THESE SERVICES ARE NOT AVAILABLE WHERE PROHIBITED OR RESTRICTED BY LAW. THESE SERVICES APPLY TO THE ORIGINAL CUSTOMER ONLY.

Free Advanced Hardware Replacement for 5 Years from date of purchase. Replacement will be shipped within 5 business days of 3Com receiving the request and is subject to conditions 1.

Free Software Updates will be provided for as long as the original customer owns the product until the product is discontinued by 3Com. All software and firmware upgrades for this product can be downloaded through the 3Com Software Library at http://support.3com.com.

REGISTER ONLINE at http://support.3com.com within 30 days of purchase and qualify for the following discretionary services:

Free "Next Business Day Delivery" Advance Hardware Replacement for the first 12 months, and after that, the level offered will be five business days for years 2, 3, 4 and 5 of the life of the product, subject to conditions 1. To check that your product and location qualify for the next business day advance hardware replacement see http://support.3com.com/registration/docs/hw_repl.html.

FREE telephone technical support for 12 months with real-time call handling during normal business hours 2.

Please refer to the Technical Support appendix in the User Guide for telephone numbers.

Find out more when you register online at: http://support.3com.com

1Shipment of a Replacement Prior to 3Com Receiving the Defective Product only if Customer provides a purchase order number, credit card number, or other method of payment acceptable to 3Com, to be used if 3Com needs to charge Customer for the replacement, as explained below. 3Com will make commercially reasonable efforts to ship the replacement product not later than five (5) business days after receiving the request for a replacement, or deliver the replacement by the next business day if the customer has registered, but may be delayed due to product availability or export or import procedures. Request for next business day replacements must be received by 3:00pm local time to be able to meet shipping deadline. The shipment of a replacement product prior to 3Com receiving the defective product is subject to local legal requirements and may not be available in all locations. When such a replacement is provided and Customer fails to return the original product to 3Com within fifteen (15) days after receipt of the replacement, 3Com will charge Customer for the replacement, at list price. Customer must ensure defective product is packaged appropriately for safe shipment and sent prepaid to 3Com. This replacement prior to 3Com receiving the defective product is different from the fee-based Advance Hardware Replacement Service, which is available as a contracted service offering.

2Telephone Technical Support will be provided for 12 months from the date of purchase, on a commercially reasonable efforts basis. Normal business hours may vary by geography, contact your local 3Com office for more information.

■A list of additional documents, release notes and frequently asked questions at: www.3com.com

■Full electronic product support information at: http://knowledgebase.3com.com

■Information about additional maintenance service options at: http:/www.3com.com/products/services/maint_services.html

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Contents SuperStack 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Setting UP for Management Technical Specifications and PIN-OUTS 3Com Knowledgebase Web Services About this Guide Convention Description ConventionsIcon Description Registration Related DocumentationProduct DocumentationAbout this Guide Balancer Server Load Balancer Feature Server Load Balancer Plus MemoryFeature Server Load Balancer Plus Algorithms 12 10/100 LAN PortsServer Load Balancer Front View Detail10/100BASE-T Port Status LEDs Color Indicates Power/Self Test LEDPower LED 1000BASE-SX Port Status LEDsPower Socket Balancer Rear View DetailDocumentation shipped with the power system Advanced Redundant Power System outputType 3 Power Module, read the Safety Information section Disconnecting the power cordInstalling the Server Load Installing the Server Load Balancer Rack-mounting Server Load Balancer if they have been fittedPlacing Units On ChoosingCorrect Cables Top of Each OtherSequence Power-upPowered-up and ready for operation Problem Suggested Solution On powering-up, the Power/Self Test LED lights yellowSetting UP for Management Address Methods Managing Server Load BalancerAssigning an IP SEC Setting UP for Management Interface Security Warning Window To install the plug-in, complete the following steps Web Interface pages appearsAfter a management session Network Password window appearsInterfacesteps Banner Using the Web InterfaceWeb interface is made up of three areas Navigation TreeDevice Summary Summary information is displayed in a two tablesSystem Summary Port Hotspots Unit HotspotControl Buttons Color ActionLogical View Button Action Help View Management Setting up SnmpTrap Community String field is defaulted to public SpecifyingLoad Balancer UpgradingOperating Software Working with the WEB Interface Server Load Balancing Example ConfigurationBalancing Approximately double the performance of Server BConfiguring for Non-redundant Server Load Balancing Click Next. The Getting Started Password page appears Configuring Redundant Load Balancing Balancer 1 and is configured for the same serviceRedundant Server Redundancy Configuring forActive-Passive Load Balancer for active-passive redundancyEnter 10.20.30.56 in the Device B IP Address field Active-Active Load Balancer for active-active redundancyClick Next. The Getting Started IP Settings page appears Enter 25 in the Virtual router ID a field SettingSettings Enter 26 in the Virtual router ID B fieldConfiguring Redundant Server Load Balancing Redirection Cache Redirection Configuration Example Subnet ConfigurationDefining a Cache Non-redundantClick Next Click Finish. Your cache subnet has been added Assigning Caches to ServicesAdding a Cache Been createdSteps Enter a descriptive name, such as Cache2, in the Name fieldSupported Algorithms Description Destination Weighted Round RobinWeighted Least Round RobinThis sets the number of retries a health check is attempted TimeoutRetries field Balancing Click Next. The Server Subnet Define Subnet page appears Click Finish. Your server subnet has been addedChanging Lan Port Roles Adding a Server Highlight Http and click the Next Click Continue with Advanced SettingsEnter a descriptive name, such as Web, in the Name field Assigning Servers To ServiceServer load balancing service Showing StatusEnter 8080 in the Server port field Click OK Click Server AssignmentsClick on the cell next to Server A. a pop-up menu appears This user group Adding a UserGroup To add a user group, complete the following stepsTo assign permissions, complete the following steps Click PermissionsQuickest Average Supported Algorithms Description Round RobinQuickest Last Response ResponseThis sets the number of retries in a health check period Filters Select the attack filters you wish to enable and click OKMitigation Filter DescriptionSelect Security User Modifying Admin AccessModifying Monitor Access Configuring for Load Balancing Safety Information Important Safety InformationImportant Safety Information Personnel qualifié ’information deSécurité Importante Hub plus étroites’information de Sécurité Importante Wichtige Sicherheitsinformat ionen EuropeAchtung Faseroptikanschlüsse Optische Sicherheit Appendix a Safety Information Balancer and the Server Load Balancer Plus SpecificationsPIN -OUTS Pin to RS232 25-pin Console Port CablePC-AT Serial Pin to 9-pin3Com ServicesOnline Technical Username anonymous Asia, Pacific Rim Europe, Middle East AfricaNorth America Country Telephone Number Fax Number Appendix C Technical Support Index NumbersSpecifications, system 83 summary view Summary view 32 World Wide Web WWW Index Superstack 3 Server Load Balancer 3C16120 Obtaining Warranty Service Warranties Exclusive Other Services Regulatory Notices
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