HP SuperStack 3 Load Balancer Appliance manual Obtaining Warranty Service

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ASSIGNMENT; NO REVERSE ENGINEERING:

EXPORT RESTRICTIONS:

You may transfer the Software, Documentation and the licenses granted herein to another party in the same country in which you obtained the Software and Documentation if the other party agrees in writing to accept and be bound by the terms and conditions of this Agreement. If you transfer the Software and Documentation, you must at the same time either transfer all copies of the Software and Documentation to the party or you must destroy any copies not transferred. Except as set forth above, you may not assign or transfer your rights under this Agreement.

Modification, reverse engineering, reverse compiling, or disassembly of the Software is expressly prohibited. However, if you are a European Union ("EU") resident, information necessary to achieve interoperability of the Software with other programs within the meaning of the EU Directive on the Legal Protection of Computer Programs is available to you from 3Com upon written request.

The Software, including the Documentation and all related technical data (and any copies thereof) (collectively "Technical Data"), is subject to United States Export control laws and may be subject to export or import regulations in other countries. In addition, the Technical Data covered by this Agreement may contain data encryption code which is unlawful to export or transfer from the United States or country where you legally obtained it without an approved U.S. Department of Commerce export license and appropriate foreign export or import license, as required. You agree that you will not export or re-export the Technical Data (or any copies thereof) or any products utilizing the Technical Data in violation of any applicable laws or regulations of the United States or the country where you legally obtained it. You are responsible for obtaining any licenses to export, re-export or import the Technical Data. In addition to the above, the Product may not be used, exported or re-exported (i) into or to a national or resident of any country to which the U.S. has embargoed; or (ii) to any one on the U.S. Commerce Department's Table of Denial Orders or the U.S. Treasury Department's list of Specially Designated Nationals.

TRADE SECRETS: You acknowledge and agree that the structure, sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and Documentation and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers.

TERM AND TERMINATION: The licenses granted hereunder are perpetual unless terminated earlier as specified below. You may terminate the licenses and this Agreement at any time by destroying the Software and Documentation together with all copies and merged portions in any form. The licenses and this Agreement will also terminate immediately if you fail to comply with any term or condition of this Agreement. Upon such termination you agree to destroy the Software and Documentation, together with all copies and merged portions in any form.

SEVERABILITY: In the event any provision of this Agreement is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid, legal and enforceable provision of similar intent and economic impact shall be substituted therefor.

ENTIRE AGREEMENT: This Agreement sets forth the entire understanding and agreement between you and 3Com and supersedes all prior agreements, whether written or oral, with respect to the Software and Documentation, and may be amended only in a writing signed by both parties.

Should you have any questions concerning this Agreement or if you desire to contact 3Com for any reason, please contact the 3Com subsidiary serving your country, or write:

3Com Corporation

Customer Support Information

5400 Bayfront Plaza

P.O. Box 58145

Santa Clara, CA 95052-8145

OBTAINING WARRANTY SERVICE:

Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required. A User Service Order (USO), Return Material Authorization (RMA) or Service Repair Order (SRO) number will be issued. This number must be marked on the outside of the package. The product must be packaged appropriately for safe shipment and sent prepaid. It is recommended that returned products be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com. 3Com will make commercially reasonable efforts to ship the repaired or replaced item to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective product. 3Com will retain risk of loss or damage until the item is delivered to Customer.

3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.

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Contents SuperStack 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Setting UP for Management Technical Specifications and PIN-OUTS 3Com Knowledgebase Web Services About this Guide Conventions Icon DescriptionConvention Description Related Documentation ProductRegistration DocumentationAbout this Guide Balancer Feature Server Load Balancer Plus Memory Feature Server Load Balancer Plus AlgorithmsServer Load Balancer 12 10/100 LAN PortsServer Load Balancer Front View DetailColor Indicates Power/Self Test LED Power LED10/100BASE-T Port Status LEDs 1000BASE-SX Port Status LEDsPower Socket Balancer Rear View DetailAdvanced Redundant Power System output Type 3 Power Module, read the Safety Information sectionDocumentation shipped with the power system Disconnecting the power cordInstalling the Server Load Installing the Server Load Balancer Rack-mounting Server Load Balancer if they have been fittedChoosing Correct CablesPlacing Units On Top of Each OtherPower-up Powered-up and ready for operationSequence Problem Suggested Solution On powering-up, the Power/Self Test LED lights yellowSetting UP for Management Methods Managing Server Load Balancer Assigning an IPAddress SEC Setting UP for Management Interface Security Warning Window To install the plug-in, complete the following steps Web Interface pages appearsNetwork Password window appears InterfacestepsAfter a management session Using the Web Interface Web interface is made up of three areasBanner Navigation TreeSummary information is displayed in a two tables System SummaryDevice Summary Port Hotspots Unit HotspotControl Buttons Color ActionLogical View Button Action Help View Setting up Snmp Trap Community String field is defaulted to publicManagement SpecifyingUpgrading Operating SoftwareLoad Balancer Working with the WEB Interface Server Load Balancing Configuration BalancingExample Approximately double the performance of Server BConfiguring for Non-redundant Server Load Balancing Click Next. The Getting Started Password page appears Configuring Redundant Balancer 1 and is configured for the same service Redundant ServerLoad Balancing Configuring for Active-PassiveRedundancy Load Balancer for active-passive redundancyEnter 10.20.30.56 in the Device B IP Address field Active-Active Load Balancer for active-active redundancyClick Next. The Getting Started IP Settings page appears Setting SettingsEnter 25 in the Virtual router ID a field Enter 26 in the Virtual router ID B fieldConfiguring Redundant Server Load Balancing Redirection Cache Redirection Configuration Example Configuration Defining a CacheSubnet Non-redundantClick Next Click Finish. Your cache subnet has been added Services Adding a CacheAssigning Caches to Been createdSteps Enter a descriptive name, such as Cache2, in the Name fieldWeighted Round Robin Weighted LeastSupported Algorithms Description Destination Round RobinTimeout Retries fieldThis sets the number of retries a health check is attempted Balancing Click Next. The Server Subnet Define Subnet page appears Click Finish. Your server subnet has been addedChanging Lan Port Roles Adding a Server Click Continue with Advanced Settings Enter a descriptive name, such as Web, in the Name fieldHighlight Http and click the Next To Service Server load balancing serviceAssigning Servers Showing StatusClick Server Assignments Click on the cell next to Server A. a pop-up menu appearsEnter 8080 in the Server port field Click OK Adding a User GroupThis user group To add a user group, complete the following stepsTo assign permissions, complete the following steps Click PermissionsSupported Algorithms Description Round Robin Quickest Last ResponseQuickest Average ResponseThis sets the number of retries in a health check period Select the attack filters you wish to enable and click OK MitigationFilters Filter DescriptionModifying Admin Access Modifying Monitor AccessSelect Security User Configuring for Load Balancing Safety Information Important Safety InformationImportant Safety Information ’information de Sécurité ImportantePersonnel qualifié Hub plus étroites’information de Sécurité Importante Wichtige Sicherheitsinformat ionen EuropeAchtung Faseroptikanschlüsse Optische Sicherheit Appendix a Safety Information Specifications PIN -OUTSBalancer and the Server Load Balancer Plus Console Port Cable PC-AT SerialPin to RS232 25-pin Pin to 9-pinServices Online Technical3Com Username anonymous Asia, Pacific Rim Europe, Middle East AfricaNorth America Country Telephone Number Fax Number Appendix C Technical Support Index NumbersSpecifications, system 83 summary view Summary view 32 World Wide Web WWW Index Superstack 3 Server Load Balancer 3C16120 Obtaining Warranty Service Warranties Exclusive Other Services Regulatory Notices
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