HP 2515AP, 2175EA, 2164EA, 2163EA, 2160US, 2158EA manual Reference Information, Password Removal Policy

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Reference Information

This chapter includes the following reference information:

Password removal policy.

Display quality statement.

Password Removal Policy

If the user forgets the system password, the user calls Technical Support to determine the proper removal procedure. The user must provide proof of ownership, and the notebook must be operated during the procedure.

The password removal procedure is protected as HP Company Private information. There are a restricted number of locations that can perform password removal. It might not be disclosed or distributed outside those locations.

Password removal is strictly controlled. Hewlett-Packard and authorized support providers must ensure with written evidence that the notebook being “cleansed” is actually in the possession of the notebook’s actual and current owner. This requires a sales receipt showing the notebook serial number and owner’s name, or a written statement from the owner attesting that he or she is the owner of the notebook. The statement can be a fax copy of the document. The fact that the notebook is in the hands of an HP representative on behalf of the customer is not evidence of ownership. In addition, HP will not remove the password of a notebook for any non-owner, even if it is requested by law enforcement agencies. If you receive such a request, you should notify management and HP Corporate Legal immediately. (These requests might require a court order prior to our participation.)

Further, the entity removing the password must log the name, serial number and date of the removal, and file the written backup with the log. The log and backup are subject to standard record retention process and review.

The final issue relating to removal of passwords is that HP cannot provide information to users that would assist them in improperly removing a password and opening a notebook.

Service Manual

Reference Information

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Contents Technology Code KE Hewlett-Packard Company Contents Figures Tables GO HP IntroductionSource Address or Number Comments Pavilion ze5200 Notebook PC Pavilion ze4200 Notebook PC DC711A ABE DC710A ABEDC710A ABH DC713A ABDPavilion ze4100 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PCDC731A ABE DC730A ABFDC731A ABB DC731A ABFCompaq Presario 2100 Series Mobile PC DC738A ACJ DC735A ABCDC735A ABL DC738A AKLDC743A ABV DC742A UUGDC743A ABB DC743A ABZDC808A ABE DC806A ABHDC806A UUG DC808A ABHABD Compaq Presario 1100 Series Mobile PCABZ Product Comparisons Compaq Evo Notebook N1010v Compaq Presario Processor Compaq Presario ProcessorFeatures Front ViewBack View Bottom View Turning the Notebook On and Off Activating Power ModesOperation Keyboard Status Lights Checking the Status of the NotebookMain Status Lights front of notebook Hot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Notebook Resetting the NotebookSpecifications SpecificationsMass Storage PowerCompaq Evo Notebook N1010v and Presario HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050vModem Wireless LANSecurity Features Input/OutputAccessories Docking Power OptionsPC Cards Replaceable Module Diagram Internal DesignFunctional Structure Description Removal and Replacement Removal Cross-ReferenceScrew Thread Size Torque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torque Values Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving an Sdram Module Reassembly Notes Removing a Sdram ModuleRemoving the Wireless LAN Mini-PCI Card Removing the Mini-PCI Card Reassembly NotesRemoving the Hard Disk Drive Removing the Hard Disk DriveRecovering the Factory Software Removing the Hard Disk Drive TrayReplacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Keyboard Cover Removing the Keyboard Cover Reassembly Note Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard Removing the Keyboard Removing the Switchboard PCA 10. Removing the Switchboard PCA Reassembly NoteRemoving the CD/DVD Drive 11. Removing the CD/DVD DriveRemoving the Display Assembly Authorized Service Providers Only12. Removing the Display Assembly Reassembly Notes Removing the Top Case 13. Removing the Top Case Removing the Floppy Drive 14. Removing the Floppy Drive Reassembly Notes Removing the Infrared I/R PCA 15. Removing the I/R PCA Removing the Heatsink with Fan 16. Removing the Heatsink with FanReassembly Notes Removing the CPU Module 17. Removing the CPU Module Reassembly Notes Removing the Motherboard 18. Removing the Motherboard Wireless Models Only Reassembly ProcedurePage Installing a New Serial Number Label Replacing Components on a Bottom Case20. Replacing the Antennas Replacing a Pcmcia Door 21. Removing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 22. Boot-Block JumperRemoving Other Components Removing ComponentsAntennas wireless Component Removal Procedure Additional Steps Guide, HDDPanel, wireless PCA, switchboardSerial Number Label ASP Support Status Support by Authorized Service ProvidersASP Support Options ASPTroubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupSupport and provide proof Troubleshooting and Diagnostics Standby/resume Dark display, no Use Recovery CDs to Some or all keys do Check settings in Control Keyboard Sdram Modem Infrared Miscellaneous One-Touch button ProblemsMotherboard Accessories Updating e-Diagtools Diagnostic ToolsDiagtools Diagnostic Program Running e-DiagtoolsPower-On Self-Test Interpreting the ResultsPost Terminal-Error Beep Codes Beep Codes Post DescriptionDisplay Bios copyright notice Clear parity checkers Post Messages Message Description02F4 Eisa Cmos not writeable Sycard PCCtest Commands Sycard PCCtest 450/460 PC Card OptionalBios Setup Utility Windows Management Instrumentation WMISystem Devices Menu Description Default Bios Setup Menus and ParametersMain Menu Description Default Boot Menu Description Default Updating the Notebook’s BiosSecurity Menu Description Default CD/DVDReplaceable Parts Exploded View Replaceable Parts SPS-KEYBOARD-BR SPS-KEYBOARD-ARSPS-KEYBOARD-BEL SPS-KEYBOARD-CZSPS-KEYBOARD-SWE SPS-KEYBOARD-RUSPS-KEYBOARD-SK SPS-KEYBOARD-SWISPS-PROC P4 2.4GHZ SPS-FAN 3F SmallSPS-DOOR Pcmcia SPS-PROC P4 2.2GHZSPS-DVD+RW SPS-BD System DFSPS-BD System FF SPS-DRV CD-RWDescription Number Part Number F5771J F5761H Repl Pavilion Ze4200 EvoPavilion Part Exchange SPS-CABLE KIT 3F SPS-DRV HD 60 GSPS-DRV HD 80 G BTN SPS Panel IR 3F W/IRButton SPS Panel IR 3F W/IR SPS-BD IR 3FPavilion Part Accessory Replaceable PartsN1010v Exchange Description Number F5771J ReplPart Number Reference Description Number F5771J H5761H ReplWIRE-PRC SPS-CORD AC PWRSPS-BD Switch W/CABLE 1F CPQ SPS-CORD AC PWR 2 WIRE-ITSPS-CORD AC PWR 2 WIRE-KO SPS-LABEL Name SETSPS-COVER Keyboard EVO SPS-BD InverterSPS-HEATSINK 3F W/2 Fans SPS-COVER, Keyboard Speakers CPQSPS-COVER MEM/MINI PC 3F SPS-BD Audio Control 3F SPS Panel IR 3F W/IR ButtonSPS Panel IR 3F W/IR & W/O BTN SPS-COVER Dskt DRV BlankF4640-60913 Keybd, French F4640-60914 Simple Port Replicator hp/compaq Pavilion Part 2500 Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement LCD Guidelines Mechanical ImperfectionsService Notes and Obsolete Parts Part Number 319733-001
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2550CA, 2542EA, 2562AP, 2555AP, 2136AD specifications

The HP 2135US is a versatile all-in-one desktop computer designed to meet the needs of home and small office users. This robust machine is particularly attractive for individuals who seek a blend of performance, aesthetics, and user-friendly features.

At the heart of the HP 2135US is its powerful Intel Core processor. This series of CPUs provides reliable performance for multitasking and productivity tasks, ensuring smooth operation whether you're working on documents, browsing the web, or streaming multimedia content. Complementing the processor is a competent amount of RAM, allowing users to run multiple applications simultaneously without experiencing slowdowns.

The computer features a vibrant display that brings visuals to life. With high resolution and excellent color accuracy, the HP 2135US is ideal for photo editing, video playback, and gaming. The screen's size also contributes to an immersive experience, making it suitable for both leisure and professional uses.

Storage is another significant feature of the HP 2135US. It comes equipped with a sizeable hard drive, providing ample space for files, applications, and media libraries. Furthermore, the device offers options for solid-state drives, which enhance the system's speed and responsiveness. This blend of storage solutions ensures that users can choose configurations that best fit their needs.

Connectivity is a strong suit of the HP 2135US, as it includes a range of ports and wireless options. Multiple USB ports allow for easy connection of peripherals such as printers, keyboards, and external storage devices. Additionally, integrated Wi-Fi and Bluetooth capabilities enable seamless networking and device pairing, enhancing the overall user experience.

The integrated graphics in the HP 2135US ensures decent performance for everyday tasks and light gaming. Combined with its multimedia features, the computer serves as a capable entertainment hub for users who enjoy watching movies or playing games.

In terms of design, the HP 2135US boasts a sleek, modern aesthetic that fits well in any environment. Its compact form factor makes it space-efficient, an important consideration for users with limited workspace. The ergonomics of the design also contribute to comfortable usage over extended periods.

To sum up, the HP 2135US represents a blend of performance, connectivity, and design sophistication. Its comprehensive set of features makes it an excellent choice for users seeking an all-in-one solution for both work and play, proving itself to be a worthy addition to any modern workspace or home office setup.