HP 2128AC, 2175EA, 2164EA, 2163EA, 2160US, 2158EA, 2165EA, 2166EA, 2505AP, 2502AP, 2500AP, 2156EA Infrared

Page 88

 

Call Center:

Repair Center:

Repair Center:

Symptom

Suggestions

Likely Causes

Comments

LAN/network

 

 

 

General problems.

Check cables and

Motherboard.

 

 

connections.

 

 

 

Try connecting notebook to

 

 

 

another network station (if

 

 

 

applicable). If green light next

 

 

 

to LAN port does not light,

 

 

 

LAN cable may not be

 

 

 

connected to network or

 

 

 

network may be down.

 

 

 

Use networking

 

 

 

troubleshooter in Windows

 

 

 

Help.

 

 

 

Check settings in Control

 

 

 

Panel.

 

 

 

Make sure LAN cable is

 

 

 

Category 3, 4, or 5 for

 

 

 

10Base-T operation, or

 

 

 

Category 5 for 100Base-TX

 

 

 

operation. Maximum cable

 

 

 

length is 100 meters (330

 

 

 

feet).

 

 

 

Test LAN with e-Diagtools

 

 

 

diagnostics.

 

 

Infrared

 

 

 

General problems.

Infrared is disabled and no

Motherboard.

 

 

drivers installed as shipped.

 

 

 

(Drivers are included.)

 

 

 

Make sure line between

 

 

 

infrared ports is not blocked,

 

 

 

ports face each other

 

 

 

squarely and are no more

 

 

 

than 1 meter apart. Sunlight,

 

 

 

heat from nearby equipment,

 

 

 

or other sources of infrared

 

 

 

radiation can cause

 

 

 

transmission errors.

 

 

 

Open Hardware Device

 

 

 

Manager. Try to enable the

 

 

 

infrared port.

 

 

 

Remove any PC cards from

 

 

 

notebook (possible IRQ

 

 

 

conflict).

 

 

 

For fast-IrDA, check for DMA

 

 

 

conflict with ECP parallel

 

 

 

port.

 

 

Service Manual

Troubleshooting and Diagnostics

3-15

Image 88
Contents Technology Code KE Hewlett-Packard Company Contents Figures Tables Source Address or Number Comments IntroductionGO HP Pavilion ze5200 Notebook PC Pavilion ze4200 Notebook PC DC710A ABE DC710A ABHDC711A ABE DC713A ABDPavilion ze4100 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PCDC730A ABF DC731A ABBDC731A ABE DC731A ABFCompaq Presario 2100 Series Mobile PC DC735A ABC DC735A ABLDC738A ACJ DC738A AKLDC742A UUG DC743A ABBDC743A ABV DC743A ABZDC806A ABH DC806A UUGDC808A ABE DC808A ABHABZ Compaq Presario 1100 Series Mobile PCABD Product Comparisons Compaq Evo Notebook N1010v Compaq Presario Processor Compaq Presario ProcessorFeatures Front ViewBack View Bottom View Operation Activating Power ModesTurning the Notebook On and Off Main Status Lights front of notebook Checking the Status of the NotebookKeyboard Status Lights Fn Hot Keys Using Fn Hot KeysHot Key Effect Resetting the Notebook Resetting the NotebookSpecifications SpecificationsPower Compaq Evo Notebook N1010v and PresarioMass Storage HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050vWireless LAN Security FeaturesModem Input/OutputAccessories PC Cards Power OptionsDocking Replaceable Module Diagram Internal DesignFunctional Structure Description Removal and Replacement Removal Cross-ReferenceRecommended Screw Torque Values Required EquipmentScrew Thread Size Torque cm-kgf Torque in-lbf Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving an Sdram Module Reassembly Notes Removing a Sdram ModuleRemoving the Wireless LAN Mini-PCI Card Removing the Mini-PCI Card Reassembly NotesRemoving the Hard Disk Drive Removing the Hard Disk DriveRecovering the Factory Software Removing the Hard Disk Drive TrayReplacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Keyboard Cover Removing the Keyboard Cover Reassembly Note Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard Removing the Keyboard Removing the Switchboard PCA 10. Removing the Switchboard PCA Reassembly NoteRemoving the CD/DVD Drive 11. Removing the CD/DVD DriveRemoving the Display Assembly Authorized Service Providers Only12. Removing the Display Assembly Reassembly Notes Removing the Top Case 13. Removing the Top Case Removing the Floppy Drive 14. Removing the Floppy Drive Reassembly Notes Removing the Infrared I/R PCA 15. Removing the I/R PCA Removing the Heatsink with Fan 16. Removing the Heatsink with FanReassembly Notes Removing the CPU Module 17. Removing the CPU Module Reassembly Notes Removing the Motherboard 18. Removing the Motherboard Wireless Models Only Reassembly ProcedurePage Installing a New Serial Number Label Replacing Components on a Bottom Case20. Replacing the Antennas Replacing a Pcmcia Door 21. Removing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 22. Boot-Block JumperRemoving Other Components Removing ComponentsComponent Removal Procedure Additional Steps Guide, HDD Panel, wirelessAntennas wireless PCA, switchboardSupport by Authorized Service Providers ASP Support OptionsSerial Number Label ASP Support Status ASPTroubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupSupport and provide proof Troubleshooting and Diagnostics Standby/resume Dark display, no Use Recovery CDs to Some or all keys do Check settings in Control Keyboard Sdram Modem Infrared Motherboard One-Touch button ProblemsMiscellaneous Accessories Diagnostic Tools Diagtools Diagnostic ProgramUpdating e-Diagtools Running e-DiagtoolsPower-On Self-Test Interpreting the ResultsPost Terminal-Error Beep Codes Beep Codes Post DescriptionDisplay Bios copyright notice Clear parity checkers Post Messages Message Description02F4 Eisa Cmos not writeable Sycard PCCtest Commands Sycard PCCtest 450/460 PC Card OptionalBios Setup Utility Windows Management Instrumentation WMIMain Menu Description Default Bios Setup Menus and ParametersSystem Devices Menu Description Default Updating the Notebook’s Bios Security Menu Description DefaultBoot Menu Description Default CD/DVDReplaceable Parts Exploded View Replaceable Parts SPS-KEYBOARD-AR SPS-KEYBOARD-BELSPS-KEYBOARD-BR SPS-KEYBOARD-CZSPS-KEYBOARD-RU SPS-KEYBOARD-SKSPS-KEYBOARD-SWE SPS-KEYBOARD-SWISPS-FAN 3F Small SPS-DOOR PcmciaSPS-PROC P4 2.4GHZ SPS-PROC P4 2.2GHZSPS-BD System DF SPS-BD System FFSPS-DVD+RW SPS-DRV CD-RWPavilion Part Exchange Pavilion Ze4200 EvoDescription Number Part Number F5771J F5761H Repl SPS-DRV HD 80 G SPS-DRV HD 60 GSPS-CABLE KIT 3F SPS Panel IR 3F W/IR Button SPS Panel IR 3F W/IRBTN SPS-BD IR 3FAccessory Replaceable Parts N1010v ExchangePavilion Part Description Number F5771J ReplPart Number Reference Description Number F5771J H5761H ReplWIRE-PRC SPS-CORD AC PWRSPS-CORD AC PWR 2 WIRE-IT SPS-CORD AC PWR 2 WIRE-KOSPS-BD Switch W/CABLE 1F CPQ SPS-LABEL Name SETSPS-COVER Keyboard EVO SPS-BD InverterSPS-COVER MEM/MINI PC 3F SPS-COVER, Keyboard Speakers CPQSPS-HEATSINK 3F W/2 Fans SPS Panel IR 3F W/IR Button SPS Panel IR 3F W/IR & W/O BTNSPS-BD Audio Control 3F SPS-COVER Dskt DRV BlankF4640-60913 Keybd, French F4640-60914 Simple Port Replicator hp/compaq Pavilion Part 2500 Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement LCD Guidelines Mechanical ImperfectionsService Notes and Obsolete Parts Part Number 319733-001
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2550CA, 2542EA, 2562AP, 2555AP, 2136AD specifications

The HP 2135US is a versatile all-in-one desktop computer designed to meet the needs of home and small office users. This robust machine is particularly attractive for individuals who seek a blend of performance, aesthetics, and user-friendly features.

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To sum up, the HP 2135US represents a blend of performance, connectivity, and design sophistication. Its comprehensive set of features makes it an excellent choice for users seeking an all-in-one solution for both work and play, proving itself to be a worthy addition to any modern workspace or home office setup.