HP 2127EA, 2175EA, 2164EA, 2163EA, 2160US manual One-Touch button Problems, Motherboard, Miscellaneous

Page 89

 

 

Call Center:

 

 

Repair Center:

 

 

Repair Center:

 

Symptom

 

Suggestions

 

 

Likely Causes

 

 

Comments

 

Wireless

 

 

 

 

 

 

 

 

 

General problems.

 

Check TCP/IP setup in

 

 

Mini-PCI card.

 

 

Make sure all cables are

 

 

 

Control Panel.

 

 

Antenna PCAs.

 

 

properly connected to mini-

 

 

 

Check SSID, channel, and

 

 

Motherboard.

 

 

PCI card and motherboard.

 

 

 

encryption settings.

 

 

 

 

 

Check for damaged coaxial

 

 

 

 

 

 

 

 

 

cables or connectors.

 

One-Touch button

 

 

 

 

 

 

 

 

 

problems

 

 

 

 

 

 

 

 

 

Buttons not working

 

Make sure correct

 

 

Keyboard cover.

 

 

 

 

properly.

 

applications are associated

 

 

Switchboard PCA.

 

 

 

 

 

 

with buttons in One-Touch

 

 

Motherboard.

 

 

 

 

 

 

tab of Keyboard in Control

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Panel.

 

 

 

 

 

 

 

On-screen display

 

Make sure Onscreen Display

 

 

 

 

 

 

 

does not appear

 

is enabled in One-Touch tab

 

 

 

 

 

 

 

when button is

 

of Keyboard in Control Panel.

 

 

 

 

 

 

 

pressed.

 

 

 

 

 

 

 

 

 

PCMCIA

 

 

 

 

 

 

 

 

 

General problems.

 

Restart notebook.

 

 

PCMCIA socket.

 

 

Using a flashlight, look for

 

 

 

Try card in another computer.

 

 

Motherboard.

 

 

bent pins inside the PCMCIA

 

 

 

If card requires an IRQ, make

 

 

 

 

 

socket.

 

 

 

 

 

 

 

 

For model XE4500, if only

 

 

 

sure one is available.

 

 

 

 

 

 

 

 

In Device Manager, refresh

 

 

 

 

 

one slot is affected, replace

 

 

 

 

 

 

 

 

PCMCIA socket. If both slots

 

 

 

device list and check for

 

 

 

 

 

 

 

 

 

 

 

 

 

are affected, replace

 

 

 

conflicts.

 

 

 

 

 

 

 

 

 

 

 

 

 

motherboard.

 

 

 

Download current drivers

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

from card manufacturer’s

 

 

 

 

 

 

 

 

 

Web site.

 

 

 

 

 

 

 

AC adapter

 

 

 

 

 

 

 

 

 

Does not power

 

Make sure AC adapter has

 

 

AC adapter.

 

 

AC adapter cannot be

 

notebook.

 

correct power rating.

 

 

Motherboard.

 

 

repaired and must be

 

 

 

Try another AC adapter, if

 

 

 

 

 

replaced.

 

 

 

available.

 

 

 

 

 

 

 

Motherboard

 

 

 

 

 

 

 

 

 

Evidence of spilled

 

 

 

 

 

 

 

Declared to be caused by

 

liquid.

 

 

 

 

 

 

 

customer abuse.

 

Bent or broken

 

 

 

 

 

 

 

Declared to be caused by

 

connectors, or burnt

 

 

 

 

 

 

 

customer abuse.

 

component.

 

 

 

 

 

 

 

 

 

Motherboard

 

 

 

 

 

 

 

Declared to be caused by

 

cracked.

 

 

 

 

 

 

 

customer abuse.

 

Miscellaneous

 

 

 

 

 

 

 

 

 

Clock loses time

 

Plug in AC adapter for 24

 

 

CMOS battery.

 

 

Charge CMOS battery.

 

 

 

hours to charge CMOS

 

 

Motherboard.

 

 

 

 

 

 

battery.

 

 

 

 

 

 

 

Notebook gets

 

Always set notebook on a flat

 

 

Heatsink.

 

Check heatsink for damage

 

abnormally hot.

 

surface, so air can flow freely

 

 

 

 

 

or proper fan operation.

 

 

 

around and underneath it

 

 

 

 

 

Check thermal contact

 

 

 

Make sure air vents are not

 

 

 

 

 

between CPU and heatsink.

 

 

 

blocked.

 

 

 

 

 

Replace thermal pad if

 

 

 

Games and other programs

 

 

 

 

 

needed.

 

 

 

that drive CPU usage toward

 

 

 

 

 

 

 

 

 

100% can contribute.

 

 

 

 

 

 

 

3-16 Troubleshooting and Diagnostics

Service Manual

Image 89
Contents Technology Code KE Hewlett-Packard Company Contents Figures Tables GO HP IntroductionSource Address or Number Comments Pavilion ze5200 Notebook PC Pavilion ze4200 Notebook PC DC710A ABH DC710A ABEDC711A ABE DC713A ABDPavilion ze4100 Notebook PC Compaq Evo Notebook N1050v Series Compaq Presario 2500 Series Mobile PC Compaq Evo Notebook N1010v SeriesDC731A ABB DC730A ABFDC731A ABE DC731A ABFCompaq Presario 2100 Series Mobile PC DC735A ABL DC735A ABCDC738A ACJ DC738A AKLDC743A ABB DC742A UUGDC743A ABV DC743A ABZDC806A UUG DC806A ABHDC808A ABE DC808A ABHABD Compaq Presario 1100 Series Mobile PCABZ Product Comparisons Compaq Presario Processor Compaq Evo Notebook N1010v Compaq Presario ProcessorFront View FeaturesBack View Bottom View Turning the Notebook On and Off Activating Power ModesOperation Keyboard Status Lights Checking the Status of the NotebookMain Status Lights front of notebook Hot Key Effect Using Fn Hot KeysFn Hot Keys Resetting the Notebook Resetting the NotebookSpecifications SpecificationsCompaq Evo Notebook N1010v and Presario PowerMass Storage HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050vSecurity Features Wireless LANModem Input/OutputAccessories Docking Power OptionsPC Cards Internal Design Replaceable Module DiagramFunctional Structure Description Removal Cross-Reference Removal and ReplacementScrew Thread Size Torque cm-kgf Torque in-lbf Required EquipmentRecommended Screw Torque Values Disassembly Flow Disassembly FlowchartRemoval Procedure Removing the BatteryRemoving a Sdram Module Removing an Sdram Module Reassembly NotesRemoving the Mini-PCI Card Reassembly Notes Removing the Wireless LAN Mini-PCI CardRemoving the Hard Disk Drive Removing the Hard Disk DriveRemoving the Hard Disk Drive Tray Recovering the Factory SoftwareReplacing Small Parts User-Replaceable Replacing Small PartsRemoving the Keyboard Cover Removing the Keyboard Cover Reassembly Note Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard Removing the Keyboard 10. Removing the Switchboard PCA Reassembly Note Removing the Switchboard PCA11. Removing the CD/DVD Drive Removing the CD/DVD DriveAuthorized Service Providers Only Removing the Display Assembly12. Removing the Display Assembly Reassembly Notes Removing the Top Case 13. Removing the Top Case Removing the Floppy Drive 14. Removing the Floppy Drive Reassembly Notes Removing the Infrared I/R PCA 15. Removing the I/R PCA 16. Removing the Heatsink with Fan Removing the Heatsink with FanReassembly Notes Removing the CPU Module 17. Removing the CPU Module Reassembly Notes Removing the Motherboard 18. Removing the Motherboard Reassembly Procedure Wireless Models OnlyPage Replacing Components on a Bottom Case Installing a New Serial Number Label21. Removing a Pcmcia Door 20. Replacing the Antennas Replacing a Pcmcia DoorUsing e-DiagTools for Windows Repairing the Bios IC22. Boot-Block Jumper Using a Bios Floppy DiskRemoving Components Removing Other ComponentsPanel, wireless Component Removal Procedure Additional Steps Guide, HDDAntennas wireless PCA, switchboardASP Support Options Support by Authorized Service ProvidersSerial Number Label ASP Support Status ASPBasic Troubleshooting Steps TroubleshootingChecking for Customer Abuse Troubleshooting the ProblemVerifying the Repair Scope of Diagnostic Tools Suggestions for TroubleshootingStartup Troubleshooting SuggestionsSupport and provide proof Troubleshooting and Diagnostics Standby/resume Dark display, no Use Recovery CDs to Some or all keys do Check settings in Control Keyboard Sdram Modem Infrared Miscellaneous One-Touch button ProblemsMotherboard Accessories Diagtools Diagnostic Program Diagnostic ToolsUpdating e-Diagtools Running e-DiagtoolsInterpreting the Results Power-On Self-TestBeep Codes Post Description Post Terminal-Error Beep CodesDisplay Bios copyright notice Clear parity checkers Message Description Post Messages02F4 Eisa Cmos not writeable Sycard PCCtest 450/460 PC Card Optional Sycard PCCtest CommandsWindows Management Instrumentation WMI Bios Setup UtilitySystem Devices Menu Description Default Bios Setup Menus and ParametersMain Menu Description Default Security Menu Description Default Updating the Notebook’s BiosBoot Menu Description Default CD/DVDReplaceable Parts Exploded View Replaceable Parts SPS-KEYBOARD-BEL SPS-KEYBOARD-ARSPS-KEYBOARD-BR SPS-KEYBOARD-CZSPS-KEYBOARD-SK SPS-KEYBOARD-RUSPS-KEYBOARD-SWE SPS-KEYBOARD-SWISPS-DOOR Pcmcia SPS-FAN 3F SmallSPS-PROC P4 2.4GHZ SPS-PROC P4 2.2GHZSPS-BD System FF SPS-BD System DFSPS-DVD+RW SPS-DRV CD-RWDescription Number Part Number F5771J F5761H Repl Pavilion Ze4200 EvoPavilion Part Exchange SPS-CABLE KIT 3F SPS-DRV HD 60 GSPS-DRV HD 80 G Button SPS Panel IR 3F W/IR SPS Panel IR 3F W/IRBTN SPS-BD IR 3FN1010v Exchange Accessory Replaceable PartsPavilion Part Description Number F5771J ReplDescription Number F5771J H5761H Repl Part Number ReferenceSPS-CORD AC PWR WIRE-PRCSPS-CORD AC PWR 2 WIRE-KO SPS-CORD AC PWR 2 WIRE-ITSPS-BD Switch W/CABLE 1F CPQ SPS-LABEL Name SETSPS-BD Inverter SPS-COVER Keyboard EVOSPS-HEATSINK 3F W/2 Fans SPS-COVER, Keyboard Speakers CPQSPS-COVER MEM/MINI PC 3F SPS Panel IR 3F W/IR & W/O BTN SPS Panel IR 3F W/IR ButtonSPS-BD Audio Control 3F SPS-COVER Dskt DRV BlankF4640-60913 Keybd, French F4640-60914 Simple Port Replicator hp/compaq Pavilion Part 2500 Reference Information Password Removal PolicyHewlett-Packard Display Quality Statement Mechanical Imperfections LCD GuidelinesService Notes and Obsolete Parts Part Number 319733-001
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2550CA, 2542EA, 2562AP, 2555AP, 2136AD specifications

The HP 2135US is a versatile all-in-one desktop computer designed to meet the needs of home and small office users. This robust machine is particularly attractive for individuals who seek a blend of performance, aesthetics, and user-friendly features.

At the heart of the HP 2135US is its powerful Intel Core processor. This series of CPUs provides reliable performance for multitasking and productivity tasks, ensuring smooth operation whether you're working on documents, browsing the web, or streaming multimedia content. Complementing the processor is a competent amount of RAM, allowing users to run multiple applications simultaneously without experiencing slowdowns.

The computer features a vibrant display that brings visuals to life. With high resolution and excellent color accuracy, the HP 2135US is ideal for photo editing, video playback, and gaming. The screen's size also contributes to an immersive experience, making it suitable for both leisure and professional uses.

Storage is another significant feature of the HP 2135US. It comes equipped with a sizeable hard drive, providing ample space for files, applications, and media libraries. Furthermore, the device offers options for solid-state drives, which enhance the system's speed and responsiveness. This blend of storage solutions ensures that users can choose configurations that best fit their needs.

Connectivity is a strong suit of the HP 2135US, as it includes a range of ports and wireless options. Multiple USB ports allow for easy connection of peripherals such as printers, keyboards, and external storage devices. Additionally, integrated Wi-Fi and Bluetooth capabilities enable seamless networking and device pairing, enhancing the overall user experience.

The integrated graphics in the HP 2135US ensures decent performance for everyday tasks and light gaming. Combined with its multimedia features, the computer serves as a capable entertainment hub for users who enjoy watching movies or playing games.

In terms of design, the HP 2135US boasts a sleek, modern aesthetic that fits well in any environment. Its compact form factor makes it space-efficient, an important consideration for users with limited workspace. The ergonomics of the design also contribute to comfortable usage over extended periods.

To sum up, the HP 2135US represents a blend of performance, connectivity, and design sophistication. Its comprehensive set of features makes it an excellent choice for users seeking an all-in-one solution for both work and play, proving itself to be a worthy addition to any modern workspace or home office setup.