HP 2130AP, 2175EA, 2164EA, 2163EA, 2160US, 2158EA, 2165EA, 2166EA, 2505AP, 2502AP Use Recovery CDs to

Page 84

 

Call Center:

Repair Center:

Repair Center:

Symptom

Suggestions

Likely Causes

Comments

Files corrupted.

Run virus scan program.

 

 

 

Check hard disk using Tools

 

 

 

tab in disk’s Properties sheet.

 

 

 

Test hard disk drive with

 

 

 

e-Diagtools diagnostics.

 

 

 

Back up files if possible, then

 

 

 

use Recovery CDs to

 

 

 

reformat hard disk and

 

 

 

reinstall factory software.

 

 

Disk capacity less

Check hard disk using Tools

Hard drive.

 

than normal.

tab in disk’s Properties sheet.

 

 

 

Check partitions using

 

 

 

Control Panel, Administrative

 

 

 

Tools, Computer

 

 

 

Management under Storage.

 

 

 

Use Recovery CDs to

 

 

 

reformat hard disk and

 

 

 

reinstall factory software.

 

 

Disk’s reported

Hard disk allocates

 

 

capacity is less than

approximately 20 MB to

 

 

actual size

diagnostic software. This

 

 

 

space is unavailable for other

 

 

 

uses, and not included in

 

 

 

hard disk capacity reported

 

 

 

by Windows.

 

 

Floppy drive

 

 

 

General problems.

No response from floppy

Floppy drive.

Make sure floppy drive is

 

drive.

Motherboard.

installed and connected

 

 

 

correctly.

CD/DVD drive

 

 

 

Particular CD or

Check disk for proper

 

 

DVD not playing

insertion, dirt, or damage.

 

 

properly.

Clean with soft cloth or

 

 

 

replace as needed.

 

 

 

If CD was created on CD-RW

 

 

 

drive, try using HP certified

 

 

 

media. Read and write quality

 

 

 

can vary for other media.

 

 

Cannot read any

Restart notebook.

CD/DVD drive.

 

CD or DVD.

Make sure CD/DVD drive is

 

 

 

installed properly.

 

 

DVD movie stops

DVD may be double-sided.

 

 

playing.

Movie may be paused. Press

 

 

 

Play button.

 

 

Service Manual

Troubleshooting and Diagnostics

3-11

Image 84
Contents Technology Code KE Hewlett-Packard Company Contents Figures Tables Introduction Source Address or Number CommentsGO HP Pavilion ze5200 Notebook PC Pavilion ze4200 Notebook PC DC710A ABE DC710A ABHDC711A ABE DC713A ABDPavilion ze4100 Notebook PC Compaq Evo Notebook N1050v Series Compaq Evo Notebook N1010v Series Compaq Presario 2500 Series Mobile PCDC730A ABF DC731A ABBDC731A ABE DC731A ABFCompaq Presario 2100 Series Mobile PC DC735A ABC DC735A ABLDC738A ACJ DC738A AKLDC742A UUG DC743A ABBDC743A ABV DC743A ABZDC806A ABH DC806A UUGDC808A ABE DC808A ABHCompaq Presario 1100 Series Mobile PC ABZABD Product Comparisons Compaq Evo Notebook N1010v Compaq Presario Processor Compaq Presario ProcessorFeatures Front ViewBack View Bottom View Activating Power Modes OperationTurning the Notebook On and Off Checking the Status of the Notebook Main Status Lights front of notebookKeyboard Status Lights Using Fn Hot Keys Fn Hot KeysHot Key Effect Resetting the Notebook Resetting the NotebookSpecifications SpecificationsPower Compaq Evo Notebook N1010v and PresarioMass Storage HP Pavilion ze5200, ze4200, ze4100, Compaq Evo N1050vWireless LAN Security FeaturesModem Input/OutputAccessories Power Options PC CardsDocking Replaceable Module Diagram Internal DesignFunctional Structure Description Removal and Replacement Removal Cross-ReferenceRequired Equipment Recommended Screw Torque ValuesScrew Thread Size Torque cm-kgf Torque in-lbf Disassembly Flowchart Disassembly FlowRemoving the Battery Removal ProcedureRemoving an Sdram Module Reassembly Notes Removing a Sdram ModuleRemoving the Wireless LAN Mini-PCI Card Removing the Mini-PCI Card Reassembly NotesRemoving the Hard Disk Drive Removing the Hard Disk DriveRecovering the Factory Software Removing the Hard Disk Drive TrayReplacing Small Parts Replacing Small Parts User-ReplaceableRemoving the Keyboard Cover Removing the Keyboard Cover Reassembly Note Removing the Speaker Assembly Removing the Speaker AssemblyRemoving the Keyboard Removing the Keyboard Removing the Switchboard PCA 10. Removing the Switchboard PCA Reassembly NoteRemoving the CD/DVD Drive 11. Removing the CD/DVD DriveRemoving the Display Assembly Authorized Service Providers Only12. Removing the Display Assembly Reassembly Notes Removing the Top Case 13. Removing the Top Case Removing the Floppy Drive 14. Removing the Floppy Drive Reassembly Notes Removing the Infrared I/R PCA 15. Removing the I/R PCA Removing the Heatsink with Fan 16. Removing the Heatsink with FanReassembly Notes Removing the CPU Module 17. Removing the CPU Module Reassembly Notes Removing the Motherboard 18. Removing the Motherboard Wireless Models Only Reassembly ProcedurePage Installing a New Serial Number Label Replacing Components on a Bottom Case20. Replacing the Antennas Replacing a Pcmcia Door 21. Removing a Pcmcia DoorRepairing the Bios IC Using e-DiagTools for WindowsUsing a Bios Floppy Disk 22. Boot-Block JumperRemoving Other Components Removing ComponentsComponent Removal Procedure Additional Steps Guide, HDD Panel, wirelessAntennas wireless PCA, switchboardSupport by Authorized Service Providers ASP Support OptionsSerial Number Label ASP Support Status ASPTroubleshooting Basic Troubleshooting StepsTroubleshooting the Problem Checking for Customer AbuseVerifying the Repair Suggestions for Troubleshooting Scope of Diagnostic ToolsTroubleshooting Suggestions StartupSupport and provide proof Troubleshooting and Diagnostics Standby/resume Dark display, no Use Recovery CDs to Some or all keys do Check settings in Control Keyboard Sdram Modem Infrared One-Touch button Problems MotherboardMiscellaneous Accessories Diagnostic Tools Diagtools Diagnostic ProgramUpdating e-Diagtools Running e-DiagtoolsPower-On Self-Test Interpreting the ResultsPost Terminal-Error Beep Codes Beep Codes Post DescriptionDisplay Bios copyright notice Clear parity checkers Post Messages Message Description02F4 Eisa Cmos not writeable Sycard PCCtest Commands Sycard PCCtest 450/460 PC Card OptionalBios Setup Utility Windows Management Instrumentation WMIBios Setup Menus and Parameters Main Menu Description DefaultSystem Devices Menu Description Default Updating the Notebook’s Bios Security Menu Description DefaultBoot Menu Description Default CD/DVDReplaceable Parts Exploded View Replaceable Parts SPS-KEYBOARD-AR SPS-KEYBOARD-BELSPS-KEYBOARD-BR SPS-KEYBOARD-CZSPS-KEYBOARD-RU SPS-KEYBOARD-SKSPS-KEYBOARD-SWE SPS-KEYBOARD-SWISPS-FAN 3F Small SPS-DOOR PcmciaSPS-PROC P4 2.4GHZ SPS-PROC P4 2.2GHZSPS-BD System DF SPS-BD System FFSPS-DVD+RW SPS-DRV CD-RWPavilion Ze4200 Evo Pavilion Part ExchangeDescription Number Part Number F5771J F5761H Repl SPS-DRV HD 60 G SPS-DRV HD 80 GSPS-CABLE KIT 3F SPS Panel IR 3F W/IR Button SPS Panel IR 3F W/IRBTN SPS-BD IR 3FAccessory Replaceable Parts N1010v ExchangePavilion Part Description Number F5771J ReplPart Number Reference Description Number F5771J H5761H ReplWIRE-PRC SPS-CORD AC PWRSPS-CORD AC PWR 2 WIRE-IT SPS-CORD AC PWR 2 WIRE-KOSPS-BD Switch W/CABLE 1F CPQ SPS-LABEL Name SETSPS-COVER Keyboard EVO SPS-BD InverterSPS-COVER, Keyboard Speakers CPQ SPS-COVER MEM/MINI PC 3FSPS-HEATSINK 3F W/2 Fans SPS Panel IR 3F W/IR Button SPS Panel IR 3F W/IR & W/O BTNSPS-BD Audio Control 3F SPS-COVER Dskt DRV BlankF4640-60913 Keybd, French F4640-60914 Simple Port Replicator hp/compaq Pavilion Part 2500 Password Removal Policy Reference InformationHewlett-Packard Display Quality Statement LCD Guidelines Mechanical ImperfectionsService Notes and Obsolete Parts Part Number 319733-001
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2550CA, 2542EA, 2562AP, 2555AP, 2136AD specifications

The HP 2135US is a versatile all-in-one desktop computer designed to meet the needs of home and small office users. This robust machine is particularly attractive for individuals who seek a blend of performance, aesthetics, and user-friendly features.

At the heart of the HP 2135US is its powerful Intel Core processor. This series of CPUs provides reliable performance for multitasking and productivity tasks, ensuring smooth operation whether you're working on documents, browsing the web, or streaming multimedia content. Complementing the processor is a competent amount of RAM, allowing users to run multiple applications simultaneously without experiencing slowdowns.

The computer features a vibrant display that brings visuals to life. With high resolution and excellent color accuracy, the HP 2135US is ideal for photo editing, video playback, and gaming. The screen's size also contributes to an immersive experience, making it suitable for both leisure and professional uses.

Storage is another significant feature of the HP 2135US. It comes equipped with a sizeable hard drive, providing ample space for files, applications, and media libraries. Furthermore, the device offers options for solid-state drives, which enhance the system's speed and responsiveness. This blend of storage solutions ensures that users can choose configurations that best fit their needs.

Connectivity is a strong suit of the HP 2135US, as it includes a range of ports and wireless options. Multiple USB ports allow for easy connection of peripherals such as printers, keyboards, and external storage devices. Additionally, integrated Wi-Fi and Bluetooth capabilities enable seamless networking and device pairing, enhancing the overall user experience.

The integrated graphics in the HP 2135US ensures decent performance for everyday tasks and light gaming. Combined with its multimedia features, the computer serves as a capable entertainment hub for users who enjoy watching movies or playing games.

In terms of design, the HP 2135US boasts a sleek, modern aesthetic that fits well in any environment. Its compact form factor makes it space-efficient, an important consideration for users with limited workspace. The ergonomics of the design also contribute to comfortable usage over extended periods.

To sum up, the HP 2135US represents a blend of performance, connectivity, and design sophistication. Its comprehensive set of features makes it an excellent choice for users seeking an all-in-one solution for both work and play, proving itself to be a worthy addition to any modern workspace or home office setup.