HP 1925, 1930, 1915, 1920 manual Troubleshooting Without Diagnostics, Before Replacing Parts

Page 89

Maintenance & Service Guide

Presario 1900 Series

Models: 1900T, 1905, 1906, 1910, 1915, 1919, 1920,

1922, 1925, 1926, 1927, 1928, 1929, and 1930

Before You Begin

 

Specifications

 

Parts Catalog

 

 

 

 

 

Removal Sequence

 

Troubleshooting

 

Battery Operations

 

 

 

 

 

 

 

 

 

 

Product Description

 

Pin Assignments

 

Index

 

 

 

 

 

Troubleshooting

Troubleshooting Without Diagnostics

This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on:

Audio

Memory

Battery/Battery gauge

PC Card

CD/DVD drive

Power

Diskette/Diskette drive

Printer

Display

Touch Pad

Hard drive

Keyboard/Numeric keypad

Hardware Installation

 

Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.

WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources before removing the keyboard cover or the display bezel.

Before Replacing Parts

Verify that cables are connected properly to the suspected defective parts.

Run Computer Setup after connecting external devices.

Verify that all required device drivers are installed.

Verify that all required changes have been made to the CONFIG.SYS file.

Verify that all required changes have been made to the AUTOEXEC.BAT file.

Verify that all printer drivers have been installed for each application.

Image 89
Contents Pin Assignments Battery OperationsIndex Symbols Maintenance & Service GuideBefore You Begin Specifications Specifications Specifications System DMA System Memory Catalog System I/O AddressDisplay Information TFT DisplayDrive LS-120 Drive Metric10.0-GB CD ROM Drive DVD Drive 24XBefore You Begin Illustrated Parts CatalogSystem Unit Illustrated Parts CatalogDescription Spare Part Number BoardsDocumentation Software Description Spare Part Number Display Panel AssemblyMass Storage Devices Mass Storage DevicesMiscellaneous Hardware Plastics Kit Description Quantity Miscellaneous Hardware Plastics KitDescription Spare Part Number AC 45W 358976 Adapter 001 QuickFind Part Number Suffix Documentation and SoftwareDiskette Drive System MemoryHard Drive MiscellaneousModels and Features Bottom Unit Left Side Top Wedge Components Status Panel Left Side ComponentsControls Lights Models FeaturesControls and Lights Status Panel Lights Left Side Components Port Replicator Connectors Components Power ManagementRight Side Components Right Side ComponentsBottom Unit Bottom of UnitLeft Side Top Components Removable Drive Wedge Wedge ComponentsRight Side Components Removable Drive Wedge Product Description Rear ConnectorsProduct Description Integrated 10/100BaseT Ethernet Port Replicator ConnectorsIntegrated 10/100BaseT Ethernet Port Replicator Components Port Replicator ComponentsHibernation Mode Power Management SettingsRebooting After a Lockup Full Off Main Power Off ModeSerial Number Removal and Replacement ProceduresGenerating Static Electrostatic DischargeTypical Electrostatic Voltages Relative Humidity Event 10% 40% 55%Removal and Replcement Procedures Cables Cables and ConnectorsSelect the desired illustration Plastic PartsZIF Connector Speaker Assembly How to use Processor Jig Preparing the Computer for DisassemblyBattery Pack Removing the Battery PackRemoving the Hard Drive Removal and Replacement ProceduresRemoving the Keyboard Return to Removal Replacement Procedures Removing the Memory Module Removing the Modem Display Panel AssemblyRemoval and Replacement Procedures Removing the Heatspreader with Thermal Pad Removing the Modem Cover Removing Fan Mounting Bracket Disconnecting Fan Cable Removing the Processor Display Panel Assembly Removing Display Panel AssemblyRemoving the 13.3 Display Panel Assembly Removal and Replacement Procedures Removal and Replacement Procedures Next Step Return to Removal Replacement Procedures Removing the Upper CPU Cover with Palmrest and TouchPad Remove two screws on the rear of the unit Replacement Procedures Removing the Hard Drive/Battery Charger Board Removing Converter Board Low Voltage Differential Signal Board To remove the fan assembly, complete the following steps Removing the Fan AssemblySystem Board Removing the System BoardNext Step Next Step Index Speaker Assembly Disassembling Wedge Disassembling the Removable Drive WedgeDisassembling Removable Drive Wedge Removal and Replacement Procedures Removal and Replacement Procedures Remove the reinforcement bracket from the front of the wedge DVD or CD ROM Drive Removing the DVD or CD- ROM DriveRemoving DVD or CD-ROM Drive Removing the System to Wedge Interface Board Removing the Diskette Drive or the LS-120 Drive Remove the screw from Electrostatic Discharge Removing the Wedge to the Port Replicator Interface BoardLocking Processor Unlocking Processor Troubleshooting Preliminary Steps Run Compaq diagnosticsClearing Power-on Password Running Post Power-On Self-Test MessagesProcessor Test Error Codes Diagnostic Error CodesComputer Checkup Test Compaq DiagnosticsView System Information Inspect System MemoryShipping Preparation Contacting Compaq SupportBefore Replacing Parts Troubleshooting Without DiagnosticsSolving Audio Problems Solving Minor ProblemsSolving Battery Pack and Battery Gauge Problems Solving CD/DVD Drive ProblemsSolving Power Problems Solving PC Card ProblemsConditioning a Battery Pack Increasing Battery Pack Operating TimeDisposing of a Used Battery Pack Minimizing the Energy RequiredPresario 1900 Series Serial Connector Parallel ConnectorKeyboard/Mouse Connector External VGA Monitor Connector
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