HP 1700T manual Using Compaq Diagnostics, 10-3

Page 74

Understanding Your Service and Support Options

10-3

5.Do not answer the telephone when it rings. Compaq Remote Support will connect with your computer on the second ring. If for any reason you need to exit the application, click Cancel.

6.Once a connection has been established, the Compaq Legal Disclaimer window will display. After reading the terms and conditions, click Agree to allow the support technician to remotely diagnose your computer.

NOTE: If for any reason the support technician cannot connect to your computer, you + will receive an error message notifying you of the failed connection. If this happens,

the technician will call you back. Make sure you answer your telephone.

Using Compaq Diagnostics

Compaq Diagnostics provides an easy way to perform system checks and diagnose problems. When you double-click the Compaq Diagnostics û icon located in the Compaq Support $ folder on the Windows desktop, a progress bar is displayed while the application analyzes your Internet PC for information about its components. After approximately one minute, a Summary window with the component information is displayed.

A row of icons is located at the top of the window. Clicking these icons displays information about the components being tested. Refer to the following table for descriptions of the tabs.

 

 

 

Compaq Diagnostics

 

Tab

 

Description

 

Overview

 

Contains information about your computer

 

 

 

 

 

Test

 

Selects the devices you want tested

 

 

 

 

 

Status

 

Shows progress of tests and faults detected

 

 

 

 

 

Log

 

Shows a record of all device tests and detailed results

 

 

 

 

 

Error

 

Reports details of errors detected

 

 

 

 

 

 

 

 

Image 74
Contents Contents Identifying and Removing Computer Viruses Surfing the Internet Saving Energy with Sleep and Power Management Understanding Your Service and Support Options Troubleshooting Guide Safety and ComfortVii Viii Government Approvals13-9 Glossary IndexTable of Contents Using this Guide Text ConventionsLocating Help TroubleshootingSpecial Messages GlossaryUnderstanding Your Service and Support Options Comments about this Guide4Using this Guide Introducing Your Internet PC Using the TouchPadSetting the Tapping and Double-Tapping Feature Setting the Edge Motion Feature Using Your Diskette Drive Identifying Your Storage DrivesSecuring Your Mobile Internet PC Using the Security SlotIdentifying Your Hard Drive Size Setting a Power-On Password Move to Set Supervisor Password. Press the Enter keyRemoving a Power-On Password Inserting a Disc Using Your CD or DVD DriveInserting and Removing a Disc Removing a Disc Manually Ejecting a DiscGo to Select CD Disc Playing an Audio CDPlaying a non DVD Video CD 4Using Your CD or DVD Drive Changing a Region Setting Using a Regionalized DVDIdentifying Your Region Setting Play Settings Enlarging and Reducing the View Display OptionsViewing and Hiding the DVD Player Panel Hiding the TaskbarOn-Screen Control Buttons Display and Parental ControlsButton Title Description 10Using Your CD or DVD Drive Recognizing a Computer Virus Using McAfee Anti-Virus SoftwareIdentifying and Removing Computer Viruses Scanning for Viruses Creating an Anti-Virus Emergency Diskette Using an Anti-Virus Emergency Diskette Keeping Your Anti-Virus Software Current 6Identifying and Removing Computer Viruses Windows desktop is the basic Introducing Microsoft WindowsCustomizing the Windows Desktop Arranging Icons Selecting a BackgroundAdding a Screen Saver Microsoft Windows Starts Here available on select models Finding HelpWindows Help Click Find Now Searching for FilesCreating New Folders Creating Shortcuts Deleting Files and FoldersUsing Microsoft Windows Accessories Installing Additional Software Installing Software from a CD or DisketteInstalling a Downloaded Program File 10Introducing Microsoft Windows Surfing the Internet Internet Addresses URLsChoosing an Internet Service Provider Understanding the World Wide WebUsing a Web Browser Microsoft Internet ExplorerAccessing a Search Engine Surfing TipsUsing a Search Engine 6Surfing the Internet Setting Up RingCentral Fax Sending and Receiving FaxesSending a Fax Receiving a FaxSending and Receiving Faxes What are Sleep and Hibernation? Saving Energy with Sleep and Power ManagementStandby Time-Out Default Sleep and Hibernation FunctionsTime-Out Default If your Importance of Hibernation ModeManual Press Power › Sleep and Hibernation FunctionsResuming from Sleep or Hibernation Mode Adjusting Power SettingsPutting Your Computer into Sleep Mode Click Control PanelPower Schemes Tab Alarms Tab Turning Off Sleep ModeChanging Your Power Management Settings in DOS Using a Surge Suppressor Recovering from a Loss of Electrical PowerPower Surges and Sags Restarting Your Computer After a Power FailureElectrical Storms Creating a Personal Power SchemeClick the Power Management æ icon Battery Operating Time Battery OverviewBattery Power Battery GaugesStoring the Battery Recycling the BatteryCalibrating the Battery Battery From the Running on Batteries columnMaximizing Battery Operating Time Correcting a Low Battery Condition Cleaning Your Internet PC Cleaning Your Internet PCClick System Tools, then choose Maintenance Wizard Using System Maintenance FeaturesBacking Up Your System Using SystemSave 10-1 Understanding Your Service and Support OptionsCompaq Support Compaq Support Tools10-2Understanding Your Service and Support Options 10-3 Using Compaq DiagnosticsCompaq Diagnostics Testing Equipment Select Interactive Mode or Unattended ModeSystem Record 10-5Select Shutdown Compaq Service Connection Compaq Service ConnectionTurning Compaq Service Connection On and Off OverviewHow it Works 10-7Internet Support QuickRestore QuickRestoreFull Restore 10-9System Restore 10-10Understanding Your Service and Support OptionsSelective Restore SystemSave Increasing the Size of the SystemSave PartitionCreating a QuickRestore Emergency Recovery Boot Diskette Using the QuickRestore Emergency Recovery Boot Diskette Drivers Installing Drivers for New HardwareReinstalling Deleted Drivers 10-16Understanding Your Service and Support Options Understanding This Guide Troubleshooting GuideHelpful Hints 11-1Audio Battery CD or DVD Message appears Not reading driveAbort, Retry, Fail? Diskette drive isInformation to Diskette using Disk CopyCannot save Diskette My Computer G iconCopying files to Cannot ejectIs displayed when Display Fax Modem GamesMessage is Hard drive errorHard Drive DisplayedInternet InternetCannot connect to Buttons do notKeyboard or TouchPad Cursor jumps to a Defaults optionKeyboard or TouchPad Different locationInsufficient memory MemoryTap to click option Power PC CardsInternet PC appears Internet PC will notTurn on To have locked upContacting a Compaq Authorized Service Provider Power11-18Troubleshooting Guide Safety and Comfort 12-1Important Choices Take Action for Safety and ComfortPromoting a Safe and Comfortable Work Environment Move AdjustKey Principles RelaxRemember Finding Your Comfort ZoneRange of Positions Vary Your Posture12-5 Organizing Your AdjustmentsDifferent Tasks, Different Postures Feet, Knees, and Legs Providing Enough Leg Room12-7 BackGetting comfortable Forearms, Wrists, and Hands Dont Anchor Your Wrists12-9 Shoulders and ElbowsChecking Elbow Height Split KeyboardsResting Your Eyes Cleaning Your Monitor and GlassesEyes Having Your Eyes ExaminedMonitor Adjusting the Monitor HeightArranging Your Work Area Positioning the MonitorTilting the Monitor Adjusting Monitor Height for Bifocal and Trifocal UsersAdjusting Brightness and Contrast Eye HeightPositioning the Keyboard Keyboard and Pointing DeviceEliminating Glare and Reflections on Your Monitor Eliminating GlareAligning the Mouse and Keyboard Adjusting the Keyboard Height and SlopeUsing a Keyboard Tray Comfortably Arm Supports and a Palm Rest Using Arm SupportsUsing a Palm Rest For Pauses OnlyMinimizing Your Reach Using a Document HolderPapers and Books Phone On the Road Using a Notebook ComputerWorking in Comfort Seeking ComfortTransporting the Computer Typing StyleBeing Inventive Reaching for Keys and Key CombinationsKeep it Light Hunt-and-Peck TypingPointing Style Adjusting Software ControlsClean Frequently Aligning Forearms, Wrists, and Hands Using a Keyboard on a SofaSwitch Hands Pointing ComfortEven on a sofa Taking Breaks and Varying Your TasksTake Breaks Try it and see Vary Your TasksReduce Sources of Stress Breathe deeplyCultivating Health and Fitness Monitoring Your Health Habits and ExerciseMonitoring Personal Tolerance Levels and Limits From the Top Down Organizing Your AdjustmentsFrom the Ground Up Be InventiveShoulders, Arms, Wrists, and Hands Self-CheckSeated Position 12-28Safety and Comfort Monitor General Prevention Double-CheckIntroduction Electrical and Mechanical Safety InformationProduct Safety Policy and General Practice Installation Requirements Safety StandardsGeneral Precautions for Compaq Products Damage Requiring ServiceVentilation Mounting AccessoriesServicing Water and MoistureVoltage Select Switch Power SourcesAccessibility Internal BatteryExtension Cord Power CordsProtective Attachment Plug OverloadingSafety Check CleaningReplacement Parts Options and UpgradesSafety Interlocks and Enclosures Precautions for Portable Computer ProductsPrecautions for Server and Network Products Products with Casters Accessories and OptionsHot-Pluggable Power Supplies Floor Standing ProductsCompatibility External Television Antenna GroundingPower Lines Lightning ProtectionAntenna Grounding Safety and Comfort Compliance with Cdrh Regulations Precautions for Products with Laser DevicesLaser Safety Warnings Compliance with International RegulationsLaser Information Laser Product LabelAmerican National Standards Institute National Institute for Occupational Safety and Health NioshFor More Information Human Factors and Ergonomics SocietyInternational Standards Organization ISO National Safety Council LibraryOccupational Safety and Health Administration Osha TCO Information Center12-48Safety and Comfort 13-1 Government ApprovalsEuropean Union Notice Cables Federal Communications Commission NoticeModifications Japanese Notice Canadian NoticeAvis Canadien 13-3Telecom Network Approvals Regulations Governing the Use of ModemsRinger Equivalence Number REN 13-5Telephone Consumer Protection Act Canadian Regulations Governing the Use of ModemsTelephone Network Connection Babt Users NoticeSupraExpress 56i Pro Global Modem Desktop Products Only 13-713-8Government Approvals Auto Dialing with the Modem 13-9Hinweis für die Benutzung in Österreich Benutzerhinweise für besondere Bestimmungen in ÖsterreichBenutzerhinweise für besondere Bestimmungen in Deutschland WahlsperreBrugerinstruktioner i overensstemmelse med danske krav Speciale gebruiksinstructies voor NederlandUppringningskod P och T Användarinstruktioner i överensstämmelse med svenska kravNew Zealand Modem Statements Government Approvals Safety BatteriesCdrh Regulations Power CordsLaser Assemblies Laser Information Mobile Products German Ergonomics Notice Using the ComputerGerman Ergonomics Notice Locating the Regulatory Compliance Markings Labels No.ComponentsManufacturing Site Energy Compliance Glossary Glossary-1Glossary-2 Glossary-3 Glossary-4 Device driver See driverGlossary-5 Glossary-6 Full duplex See duplexGlossary-7 Glossary-8 Glossary-9 Glossary-10 Glossary-11 Glossary-12 Glossary-13 Read-only memory ROM See memory Random access memory RAM See memoryGlossary-14 Glossary-15 Virtual memory See memory Glossary-16Universal Resource Locator URL See Uniform Resource Locator Glossary-17 Glossary-18 Index Index-1Index-2 Index-3 Index-4
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1700T specifications

The HP 1700T is a versatile and robust mobile workstation designed to meet the needs of professionals who require power and portability in a single device. Targeted at creative and technical professionals, the 1700T combines high performance with an array of features that set it apart in the mobile workstation market.

One of the standout features of the HP 1700T is its powerful processor options. It typically supports the latest Intel Core i7 processors, ensuring that users have access to the computational power necessary for demanding tasks such as 3D rendering, video editing, and complex data analysis. This makes it an ideal choice for engineers, architects, and multimedia creators looking for a machine that can handle intensive workloads.

In terms of graphics performance, the HP 1700T often includes dedicated NVIDIA graphics cards. This enhances its ability to deliver high-quality visuals and smooth performance in graphically intensive applications. The combination of Intel and NVIDIA technologies provides a seamless experience for users requiring both CPU and GPU power.

Furthermore, the HP 1700T comes equipped with a high-resolution display that offers exceptional color accuracy and clarity. This is critical for professionals in fields like graphic design and video production, where precision is paramount. The anti-glare option also ensures usability in a variety of lighting conditions, making it a practical choice for on-the-go work.

Another significant characteristic of the HP 1700T is its robust storage options. Users can choose from a variety of configurations, including solid-state drives (SSDs) that offer faster data access speeds and improved reliability compared to traditional hard drives. This feature greatly enhances productivity and reduces wait times when opening files or running applications.

In terms of connectivity, the HP 1700T leaves little to be desired. It offers multiple USB ports, Thunderbolt support for high-speed data transfer, and HDMI output to connect to external displays seamlessly. These features make it easy for professionals to connect various peripherals, enhancing their workflow and improving efficiency.

Built with durability in mind, the HP 1700T meets stringent military standards for reliability, ensuring it can withstand the rigors of travel and demanding work environments. The design includes a sturdy chassis that protects internal components, making it a dependable companion for professionals who are always on the move.

In summary, the HP 1700T is a high-performance mobile workstation that combines advanced processing power, superior graphics capabilities, and a range of connectivity options, all within a durable chassis. This makes it an excellent choice for creative professionals and engineers alike, providing the tools necessary to work effectively and efficiently in a mobile setting.