HP 1660 manual Diagnostic Error Codes, Procedures

Page 24

Maintenance & Service Guide

Presario 1660 Model

MSG Index Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Specifications Pin Assignments Battery Pack Operations

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

Retest the system after completing each

IMPORTANT: step. If the problem has been resolved, do not proceed with the remaining steps.

For the removal and replacement of a particular subassembly, see Removal and Replacement

Procedures.

Select error codes by number or type:

 

101 through 114

Processor Test

200 through 215

Memory Test

300 through 304

Keyboard Test

401 through 403

Parallel Printer Test

600 through 699

Diskette Drive Test

1101

Serial Test

1701 through 1736

Hard Drive Test

501 through 516

Video Test

2402 through 2456

 

2458 through 2480

 

3206

Audio Test

8601 through 8602

Touch Pad Pointing Device Test

3301 through 3305

CD or DVD Test

6600 through 6623

 

Processor Test Error Codes

 

 

Error

 

 

 

Code

Description

 

Recommended Action

101-xx

CPU test failed

Replace the processor and retest.

102-xx

Coprocessor or Weitek Error

1.

Run the Configuration and Diagnostics

 

 

Utilities.

 

 

2.

Replace the processor board and retest.

103-xx

DMA page registers test failed

Replace the system board and retest.

104-xx

Interrupt controller master test failed

 

 

105-xx

Port 61 error

 

 

106-xx

Keyboard controller self-test failed

 

 

107-xx

CMOS RAM test failed

 

 

108-xx

CMOS interrupt test failed

 

 

109-xx

CMOS clock test failed

 

 

110-xx

Programmable timer load data test

 

 

 

failed

 

 

113-xx

Protected mode test failed

 

 

114-01

Speaker test failed

1.

Check system configuration.

 

 

2.

Verify cable connections to speaker.

 

 

3.

Replace the system board and retest.

200-xx

202-xx

203-xx

204-xx

211-xx

214-xx 215-xx

300-xx

301-xx

302-xx 304-xx

401-xx

402-xx 403-xx

Memory Test Error Codes

Memory machine ID test failed

1.

Flash the system ROM and retest.

Memory system ROM checksum failed

2.

Replace the system board and retest.

Write/Read test failed

1.

Remove the memory module and retest.

Address test failed

2.

Install a new memory module and

retest.

 

Random pattern test failed

Noise test failed

Random address test failed

Keyboard Test Error Codes

Failed ID Test

1.

Check the keyboard connection. If

Failed Selftest/Interface Test

disconnected, turn off the computer and

connect the keyboard.

Failed Individual Key Test

2.

Replace the keyboard and retest.

 

Failed Keyboard Repeat Test

3. Replace the system board and retest.

Parallel Printer Test Error Codes

Printer failed or not connected

1. Connect the printer.

 

2.

Check power to the printer.

Failed Port Test

3.

Install the loop-back connector and

 

retest.

Printer pattern test failed

4.

Check port and IRQ configuration.

 

5.

Replace the system board and retest.

Diskette Drive Test

600-xx

601-xx

602-xx

603-xx

604-xx

605-xx

606-xx

609-xx

610-xx

697-xx 698-xx

699-xx

Diskette ID drive types test failed

Diskette format failed

Diskette read test failed

Diskette write, read, compare test failed

Diskette random read test failed

Diskette ID media failed

Diskette speed test failed

Diskette reset controller test failed

Diskette change line test failed

Diskette type error

Diskette drive speed not within limits Diskette drive/media ID error

1.Replace the diskette media and retest.

2.Check and/or replace the diskette power and signal cables and retest.

3.Replace the diskette drive and retest.

4. Replace the system board and retest.

1.Replace media.

2.Run the Configuration and Diagnostics Utilities.

Back to top

Image 24
Contents Maintenance & Service Guide Maintenance & Service Guide Presario 1660 ModelSymbols PrefaceProduct Description CompaqTroubleshooting Follow the Preliminary StepsIllustrated Parts Catalog Removal and Replacement Procedures Serial Number LocationConnector Pin Assignments Parallel Connector Pin SignalBattery Pack Operating Time Increasing Battery Pack Operating TimeModels and Features Controls and Lights Front Bezel Buttons Front Bezel Lights Left Side Components Right Side Components Bottom of Unit Rear Connectors Power Management for Windows Power Management SettingsPreliminary Steps Run Computer CheckupClearing the Power-on Password Power-On Self Test Post Running PostCompaq Diagnostics Computer SetupContacting Compaq Support Shipping PreparationDiagnostic Error Codes ProceduresDiagnostic Error Codes Hard Drive Test Error CodesTroubleshooting Without Diagnostics Before Replacing PartsSolving Minor Problems Audio ProblemsSolving Minor Problems Display ProblemsSolving Minor Problems Illustrated Parts Catalog Illustrated Parts Catalog Illustrated Parts Catalog Removal and Replacement Procedures Electrostatic Discharge Generating StaticService Considerations Cables and Connectors ZIF Connectors Back to Cables Connectors Back to Cables and Connectors Ribbon cable position for the diskette drive Back to Cables Connectors Preparing the Computer for Disassembly Removing the Battery Pack Return to Removal Replacement Procedures Removing the Palmrest Assembly Prepare the computer for disassemblyRemoving the Palmrest Assembly Removing the Palmrest Assembly Removing the Keyboard and Heatspreader Next step Return to Removal Replacement Procedures Removing the Processor To reinsert the processorRemoving the Hard Drive Removing the mounting bracket Bracket, reverse the previous steps Removing the Upper CPU Cover Removing the DVD Drive Removing the DVD Drive Removing the Battery Charger Board Removing the Modem To replace the modem, reverse the previous steps Removing the Display Panel Assembly Slide the cable out of the connector cable guide Removing the Display Panel Assembly Removing the Display Panel Assembly Return to Removal Replacement Procedures Removing the Speaker Assembly Removing the Diskette Drive SpeakersReturn to Removal & Replacement Procedures Removing the Fan Assembly Removing the System Board Return to Removal Replacement Procedures Remove the two long standoff nuts from the system board Removing the System Board Remove four screws from the system board Removing the System Board Return to Removal & Replacement Procedures Removing the Memory Module Return to Removal Replacement Procedures Specifications Physical and EnvironmentalSpecifications System I/O AddressDiskette Drive Illustrated Parts Catalog Illustrated Parts Catalog AC Power Cord Miscellaneous Hardware Kit Spare Part Number Other parts not shown Description
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