HP 1660 manual Diagnostic Error Codes, Hard Drive Test Error Codes

Page 25

Maintenance & Service Guide

Presario 1660 Model

MSG Index Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Specifications Pin Assignments Battery Pack Operations

Diagnostic Error Codes (continued)

101 through 114

Processor Test

200 through 215

Memory Test

300 through 304

Keyboard Test

401 through 403

Parallel Printer Test

600 through 699

Diskette Drive Test

1101

Serial Test

1701 through 1736

Hard Drive Test

501 through 516

Video Test

2402 through 2456

 

2458 through 2480

 

3206

Audio Test

8601 through 8602

Touch Pad Pointing Device Test

3301 through 3305

CD or DVD Test

6600 through 6623

 

 

Serial Test Error Codes

1101-xx Serial port test failed

1.

Check port configuration

 

2.

Replace the system board and retest.

Hard Drive Test Error Codes

1701-xx Hard drive format test failed

1702-xx Hard drive read test failed

1703-xx Hard drive write/read/compare test failed

1704-xx Hard drive random seek test failed

1705-xx Hard drive controller test failed

1706-xx Hard drive ready test failed

1707-xx Hard drive recalibration test failed

1708-xx Hard drive format bad track test failed

1709-xx Hard drive reset controller test failed

1710-xx Hard drive park head test failed

1715-xx Hard drive head select test failed

1716-xx Hard drive conditional format test failed

1717-xx Hard drive ECC* test failed

1719-xx Hard drive power mode test failed

1724-xx Network preparation test failed

1736-xx Drive monitoring test failed * ECC = Error Correction Code

1.Run the Configuration and Diagnostics Utilities and verify drive type.

2.Verify that all secondary drives have

secondary drive capability.

3.Replace the hard drive and retest.

4.Replace the system board and retest.

Video Test Error Codes

501-xx

502-xx

503-xx

504-xx

505-xx

506-xx 507-xx

Video controller test failed

The following apply to error codes 501-xx

Video memory test failed

through 516-xx:

 

 

Video attribute test failed

1.

Disconnect external monitor and test with

Video character set test failed

internal LCD display.

Video 80 × 25 mode 9 × 14 character cell

2.

Replace the display assembly and retest.

test failed

3.

Replace the system board and retest.

 

 

Video 80 × 25 mode 8 × 8 character cell test failed

Video 40 × 25 mode test failed

508-xx

509-xx

510-xx

511-xx

512-xx

514-xx

516-xx

2402-xx

2403-xx

2404-xx

2405-xx

2406-xx

2408-xx 2409-xx

Video 320 × 200 mode color set 0 test failed

Video 320 × 200 mode color set 1 test failed

Video 640 × 200 mode test failed

Video screen memory page test failed

Video gray scale test failed

Video white screen test failed

Video noise pattern test failed

Video memory test failed

Video attribute test failed

Video character set test failed

Video 80 × 25 mode 9 × 14 character cell test failed

Video 80 × 25 mode 8 × 8 character cell test failed

Video 320 × 200 mode color set 0 test failed

Video 320 × 200 mode color set 1 test failed

The following steps apply to error codes 2402- xx through 2456-xx:

1. Run the Configuration and Diagnostics Utilities.

2.Replace the display assembly and retest. 3. Replace the system board and retest.

2410-xx

2411-xx

2412-xx

2414-xx

2416-xx

2418-xx

2419-xx

2421-xx

2422-xx

2423-xx

2424-xx

2425-xx

2431-xx 2432-xx

Video 640 × 200 mode test failed

Video screen memory page test failed

Video gray scale test failed

Video white screen test failed

Video noise pattern test failed

ECG/VGC memory test failed

ECG/VGC ROM checksum test failed

ECG/VGC 640 × 200 graphics mode test failed

ECG/VGC 640 × 350 16 color set test failed

ECG/VGC 640 × 350 64 color set test failed

ECG/VGC monochrome text mode test failed

ECG/VGC monochrome graphics mode test failed

640 × 480 graphics test failure

320 × 200 graphics (256 color mode) test failure

1.Run the Configuration and Diagnostics Utilities.

2.Disconnect external monitor and test with internal LCD display.

3.Replace the display assembly and retest.

4.Replace the system board and retest.

2448-xx

2451-xx

2456-xx

2458-xx

2468-xx

2477-xx

2478-xx 2480-xx

Advanced VGA Controller test failed

132-column Advanced VGA test failed

Advanced VGA 256 Color test failed

Advanced VGA BitBLT test

The following step applies to error codes 2458-

Advanced VGA DAC test

xx through 2480-xx:

 

Advanced VGA data path test

Replace the system board and retest.

Advanced VGA BitBLT test

 

Advanced VGA LineDraw test

Audio Test Error Codes

3206-xx Audio System Internal Error

Replace the system board and retest.

 

TouchPad/Pointing Device Interface Test Error Codes

8601-xx

Mouse test failed

1.

Replace the TouchPad and retest.

8602-xx

Interface test failed

2.

Replace the system board and retest.

 

 

CD or DVD Drive Test Error Codes

3301-xxCD / DVD drive read test failed

3305-xx CD / DVD drive seek test failed

6600-xxID test failed

6605-xx Read test failed

6608-xx Controller test failed 6623-xx Random read test failed

1.Replace the CD / DVD and retest.

2.Verify that the speakers are connected.

3.Verify that drivers are loaded and properly installed.

4.Replace the CD / DVD drive and retest.

5.Replace the system board and retest.

Image 25
Contents Maintenance & Service Guide Presario 1660 Model Maintenance & Service GuidePreface SymbolsCompaq Product DescriptionFollow the Preliminary Steps TroubleshootingIllustrated Parts Catalog Serial Number Location Removal and Replacement ProceduresParallel Connector Pin Signal Connector Pin AssignmentsIncreasing Battery Pack Operating Time Battery Pack Operating TimeModels and Features Controls and Lights Front Bezel Buttons Front Bezel Lights Left Side Components Right Side Components Bottom of Unit Rear Connectors Power Management Settings Power Management for WindowsRun Computer Checkup Preliminary StepsClearing the Power-on Password Running Post Power-On Self Test PostComputer Setup Compaq DiagnosticsShipping Preparation Contacting Compaq SupportProcedures Diagnostic Error CodesHard Drive Test Error Codes Diagnostic Error CodesBefore Replacing Parts Troubleshooting Without DiagnosticsAudio Problems Solving Minor ProblemsDisplay Problems Solving Minor ProblemsSolving Minor Problems Illustrated Parts Catalog Illustrated Parts Catalog Illustrated Parts Catalog Removal and Replacement Procedures Generating Static Electrostatic DischargeService Considerations Cables and Connectors ZIF Connectors Back to Cables Connectors Back to Cables and Connectors Ribbon cable position for the diskette drive Back to Cables Connectors Preparing the Computer for Disassembly Removing the Battery Pack Return to Removal Replacement Procedures Prepare the computer for disassembly Removing the Palmrest AssemblyRemoving the Palmrest Assembly Removing the Palmrest Assembly Removing the Keyboard and Heatspreader Next step Return to Removal Replacement Procedures To reinsert the processor Removing the ProcessorRemoving the Hard Drive Removing the mounting bracket Bracket, reverse the previous steps Removing the Upper CPU Cover Removing the DVD Drive Removing the DVD Drive Removing the Battery Charger Board Removing the Modem To replace the modem, reverse the previous steps Removing the Display Panel Assembly Slide the cable out of the connector cable guide Removing the Display Panel Assembly Removing the Display Panel Assembly Return to Removal Replacement Procedures Removing the Speaker Assembly Speakers Removing the Diskette DriveReturn to Removal & Replacement Procedures Removing the Fan Assembly Removing the System Board Return to Removal Replacement Procedures Remove the two long standoff nuts from the system board Removing the System Board Remove four screws from the system board Removing the System Board Return to Removal & Replacement Procedures Removing the Memory Module Return to Removal Replacement Procedures Physical and Environmental SpecificationsSystem I/O Address SpecificationsDiskette Drive Illustrated Parts Catalog Illustrated Parts Catalog AC Power Cord Miscellaneous Hardware Kit Spare Part Number Other parts not shown Description
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