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Maintenance & Service Guide
Presario 1600 Series Portable Computers
Notice Preface Home Product Description Troubleshooting Illustrated Parts Catalog
Removal & Replacement Procedures Specifications Connector Pin Assignments Battery Pack
Diskette Solutions
Solving Minor Problems
Some minor problems and possible solutions are outlined here. If the problem appears related to a software application, check the documentation provided with the software.
Some common causes and solutions for diskette and diskette drive problems are listed below.
Solving Diskette and Diskette Drive Problems
Problem | Probable Cause | Solution(s) |
Diskette drive cannot write to a | Diskette is | Disable the diskette's write- |
diskette. |
| protect feature or use a |
|
| diskette that is not write- |
|
| protected. |
| Computer is writing to | Check the drive letter in the |
| the wrong drive. | path statement. |
| Not enough space is left | Use another diskette. |
| on the diskette. |
|
| Drive error has occurred. | Run Computer Checkup from |
|
| the Compaq Diagnostics |
|
| diskette. |
| Diskette is not formatted. | Format the diskette. At |
|
| the system prompt, enter |
|
| FORMAT A: |
Diskette drive cannot read a diskette.
The wrong type of diskette is being used.
Diskette has a bad sector.
Use the type of diskette required by the drive.
Copy files to hard drive or another diskette. Reformat bad floppy.
| Drive error has occurred. | Run Computer Checkup from |
|
| the Compaq Diagnostics |
|
| diskette. |
| Diskette is not formatted. | Format the diskette. At the |
|
| system prompt, enter FORMAT |
|
| A: |
| The floppy controller is | |
| disabled in F10 Setup | in F10 Setup |
Cannot boot from diskette. | Bootable diskette is not in | Put the bootable diskette in |
| drive A. | drive A. |
| Diskette Boot has incorrect | Run Computer Setup and set |
| setting in Computer Setup. | diskette as first to boot. |
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