Maintenance & Service Guide
Presario 1600 Series Portable Computers
Notice Preface Home Product Description Troubleshooting Illustrated Parts Catalog
Removal & Replacement Procedures Specifications Connector Pin Assignments Battery Pack
PC Card Solutions
Solving Minor Problems
Some minor problems and possible solutions are outlined here. If the problem appears related to a software application, check the documentation provided with the software.
Solving PC Card Problems
Some common causes and solutions for PC Card problems are listed in the following table.
Problem
When turned on, the computer does not beep when a PC Card is inserted *.
Solving PC Card Problems |
|
Probable Cause | Solution(s) |
Card is not inserted properly. | Ensure the card is inserted in |
| the correct orientation. |
PC Card beeps are disabled. | |
| the Control Panel, click the |
| Global Settings tab, the |
| enable PC Card sound effects. |
Speaker is turned off or volume is | Press volume buttons to turn |
turned down. | the speaker on, then increase |
| the volume. |
PC Card drivers are not installed. | Double click the Add New |
| Hardware icon in the Control |
Panel for installation instructions.
If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in
Card or card driver is not supported. Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.
PC Card modem, fax, or network card does not work.
Card is not fully inserted into the | Ensure the card is inserted in |
slot or is not inserted properly. | the correct orientation. |
Telephone cord is not plugged in all | Check and secure telephone |
the way. | connection. |
Necessary drivers are not installed | Install drivers. |
(turned on). |
|
PC Card modem or fax card does not work.
Modem network PC Card does not work.
You are trying to access the card using the wrong COM port.
The card conflicts with a serial device.
The card is not supported.
Network driver is not installed or is not set up properly.
Telephone cord is not properly connected.
See Chapter 6 to verify COM port.
See Chapter 6 to verify address. 
Use supported cards only.
Install driver. 
Verify telephone connection
Memory or storage card does not work.
SRAM and flash memory cards require the memory card driver to be loaded (turned on).
Flash memory cards require the Microsoft FlashFile System to be loaded.
Hard drives on flash mass storage cards require the PC Card ATA driver to be loaded.
You are trying to access the hard drive card using the wrong drive letter.
The card is not supported.
Install driver.
Contact your Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms.
*To use two
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