HP 1630 manual Printer Solutions, Solving Printer Problems

Page 29

Maintenance & Service Guide

Presario 1600 Series Portable Computers

Notice Preface Home Product Description Troubleshooting Illustrated Parts Catalog

Removal & Replacement Procedures Specifications Connector Pin Assignments Battery Pack

Printer Solutions

Solving Minor Problems

Some minor problems and possible solutions are outlined here. If the problem appears related to a software application, check the documentation provided with the software.

Solving Printer Problems

If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your application documentation.

	Solving Printer Problems
Problem	Probable Cause
Printer will not turn on.	The signal cable may not be
	connected properly, or the
	printer is unplugged.

Solution(s)

Ensure that the signal cable is properly connected and that the power cord is connected to the electrical outlet.

Printer will not print.	Printer is not turned on or is
	off line.
	The device drivers for your
	application are not installed.
	Printer that is set up for a
	network is not connected to
	the network.
	Printer cable is too long,
	unshielded, or defective.
	Paper tray is empty.

Turn the printer on and set it to on line.

Refer to the printer documentation to install the correct printer driver.

Connect the printer to the network.

Replace the cable.

Fill the paper tray with paper and set the printer to online.

Printer prints garbled information. Correct printer drivers are not installed.

Refer to the printer documentation to install the correct printer driver.

Cable is not	Ensure that the printer
connected properly.	signal cable is properly
	connected to the
	computer.
Cable is defective.	Replace the printer cable
	and retest.

Back to Troubleshooting Without Diagnostics

Image 29

Contents Maintenance & Service Guide Maintenance and Service Guide Maintenance & Service GuidePreface SymbolsTechnician Notes Serial Number Locating Additional InformationCompaq Presario 1600 Series Portable Computers Product DescriptionTroubleshooting Illustrated Parts Catalog Serial Number Location Removal & Replacement ProcedureSerial Number Location Specifications Connector Pin Assignments Battery Pack Models Models & FeaturesFeatures Front of Unit Front of UnitLeft Side Components Left Side ComponentsRight Side Components Right Side ComponentsBottom Of Unit Clearing the Power-On Password DiagnosticClearing the Power-On Password Preliminary StepsRunning Post Power On Self Test PostBefore Replacing Parts Troubleshooting Without DiagnosticsSolving Keyboard/Numeric Keypad Problems Keyboard SolutionsSolving Minor Problems Solving Hard Drive Problems Probable Cause Solutions Hard Drive SolutionsSolving Hard Drive Problems Format a Diskette SolutionsSolving Audio Problems Probable Cause Solutions Solving Audio ProblemsProblem Solving Battery Pack and Battery Gauge Problems Solving Power Problems Power SolutionsSolving Power Problems Problem Probable Cause SolutionsSolving CD Drive Problems Probable Cause Solutions CD Drive SolutionsSolving CD Drive Problems Solving Hardware Installation Problems Hardware Installation SolutionsProblem Solving Memory Problems Probable Cause Solutions Memory SolutionsSolving Memory Problems Solving PC Card Problems PC Card SolutionsSolving PC Card Problems Probable Cause Solutions Global Settings tab,Solving Printer Problems Printer SolutionsSolving Touch Pad/Pointing Device Problems Cause Solutions Touch Pad SolutionsSolving Touch Pad/Pointing Device Problems Error Codes Description Spare Part Number System UnitLCD BoardsDisplay Mass Storage Devices Modem Cables Description Spare Part Number AC Power Cords Not Shown Description Spare Part NumberCables Return Kits Description Quantity Miscellaneous Hardware and ScrewsMiscellaneous Parts Description Spare Electrostatic Discharge Screws Service ConsiderationsTool and Software Requirements Speaker Assembly Cable Installation Cables and ConnectorsCable Positions Plastic PartsSequence ChartRemoving the Battery Pack Removing the Screws from the Palmrest Cover with Touch Pad Removing The Palmrest Cover with Touch PadRemoving the Palmrest Cover with Touch Pad Disconnecting the Palmrest Cover with Touch Pad Removing The Keyboard Removing the Keyboard Removing Screws and Heatspreader Removing The HeatspreaderReleasing and Removing the Status Panel Cover Removing The Status PanelBack to Preparing Computer for Disassembly Removing the Screws from the Interface Board Removing The Interface BoardMaintenance & Service Guide Removing the Interface Board with Header Attached Interface Board Components Interface Board Components Designator ConnectorInterface Board Removing The Hard Drive Disconnecting the Hard Drive Data Cable from the Hard Drive Board Removing The Battery Charger BoardRemoving the Screws and the Battery Charger Removing the Screws from the CD Drive Removing The CD DriveOpening the CD Drive Tray Releasing the Lever Disconnecting the CD Drive Cable from the CD Drive Hard Drive Removing the Hinge Covers Removing The Display AssemblyRemoving Screws from the Display Assembly Removing the Display Assembly with Flex Cable Attached Removing the Screws from the Plastic Subpanel Assembly Removing The Plastic Subpanel AssemblyReleasing the Plastic Subpanel Assembly Removing the Plastic Subpanel Assembly from the Chassis Removing The CD Drive Cable Disconnecting the CD Drive Cable from the System BoardRemoving the Screws from the CD Guide Support Bracket Removing The Speaker AssemblyCable routing Removing The Modem Assembly Removing the Modem from the ChassisDisconnecting the Modem Cable from the Modem Removing The Diskette Drive Disconnecting the Diskette Drive Cable from the System BoardRemoving the Diskette Drive Standoff Remove the Diskette Drive from the Chassis Removing The Fan Status Panel Removing the Screws and Audio Assembly Board Removing The Audio Assembly BoardRemoving The System Board Removing the Screws and Standoffs from System Board Maintenance & Service Guide Dip Switch System Board Settings Dip Switch SettingsCPU Core Voltage Setting Removing the Screw from the Memory Module Door Removing The Memory ModuleRemoving the Memory Module from the System Board Rear Connectors Rear ConnectorsSystem Overview Port ReplicatorPower Management Port Replicator Rear Connectors Port Replicator Rear ConnectorsPin Connectors

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