Basic Solutions
Before you consult our extensive list of common solutions, try these helpful hints. If you still need help, this section tells you how to quickly find the solution.
In this section:
•Helpful Hints
•Finding Solutions Quickly
Compaq is committed to providing online support for your Notebook. To learn more about online support, go to the Compaq Web site at:
www.compaq.com/ consumersupport
Helpful Hints
If you encounter minor problems with your Notebook, display, or software, refer to the following list of general suggestions before taking further action:
•Ensure that your Notebook is plugged into the AC adapter and that the adapter is plugged into a working electrical outlet.
•Ensure that your Notebook is turned on and the Power ª light or icon is lit.
•Adjust the brightness and contrast controls of the display.
•Remove any diskettes from the diskette drive before turning on your Notebook.
Finding Solutions Quickly
To help you find a solution quickly, most of the information in this chapter is divided into three columns:
1.Symptom - describes the symptom or warning that indicates a problem.
2.Problem - identifies one or more reasons why the symptom occurred.
3.Solution - describes how you should try to fix the problem.
If the listed solution does not fix your problem, try another solution for the symptom or try the solution a second time.
If a problem persists and you can’t resolve it, contact a Compaq Authorised Service Provider. Refer to your Warranty Statement for details.
PRESARIO NOTEBOOK BEYOND | |
| 1200 SERIES |