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Mass Storage media include CDs, DVDs, diskettes, and the hard disk.
Mass Storage
CD or DVD Drive
Symptom | Problem | Solution |
CD/DVD drive | The disc has been | Reinsert the CD with the |
cannot read | inserted incorrectly. | label facing up and verify the |
a disc or |
| disc is securely snapped |
takes too long |
| down on the spindle. |
to start. |
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| The DVD drive takes | Wait at least 30 seconds to |
| longer to start | let the DVD drive determine |
| because it must | the type of media being |
| determine the type | played. If disc still does not |
| of media being | start, refer to the solution for |
| played before it | related problems. |
| can start. |
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| The disc is dirty. | Clean the disc with a CD |
|
| cleaning kit available in most |
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| computer stores. |
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CD created on | Certain CD audio | Use an alternate device. |
players are not |
| |
does not play | capable of reading |
|
on other CD | audio files created |
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audio players. | using |
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| devices. |
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PRESARIO NOTEBOOK BEYOND | |
| 1200 SERIES |