HP 1215EA manual System Support, Compaq Diagnostics, Types of Tests, Tab Description

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System Support

This section covers:

•Compaq Diagnostics

•Compaq Service Connection

You can select Quick or Complete as a starting point for a Custom test. If you select Interactive mode, stay with your Notebook for the interactive test portions.

Compaq Diagnostics

(available on select models)

Compaq Diagnostics provides an easy way to perform system checks and diagnose problems. Double-click on the Compaq Help and Support icon on the Windows desktop. When you click on the Compaq Diagnostics link, a progress bar is displayed while the application analyses your Presario Notebook for information about its components. After approximately one minute, a Summary window with the component information is displayed.

A row of icons is located at the top of the window. Clicking these icons provides information about the components being tested. Refer to the following table for descriptions of the tabs.

Tab	Description
Overview	Contains information about your Notebook

Test	Selects the devices you want tested

Status	Shows progress of tests and faults detected

Log	Shows a record of all device tests and detailed results

Error	Reports details of errors detected

Types of Tests

You may conduct a Quick, Complete, or Custom test. If you choose the Quick test, it can be run in either the interactive or unattended mode.

Complete or Custom tests are completed only in the Interactive mode, since they test the audio and video components of your Presario Notebook. You must be present to confirm the test results. Complete testing takes approximately 10 minutes.

PRESARIO NOTEBOOK BEYOND SET-UP GUIDE	SERVICE 8-11
1200 SERIES

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Contents

Presario Presario Page Contents Using Your Notebook Common Tasks Let’s Go Surfing Caring for Your Battery Solutions Glossary Index CONTENTS-VIII Introduction Printed Documents Where CanSafety and Comfort Guide Getting Started PosterWarranty Certificate Presario Operating System ManualSymbols GraphicsSafety Protecting Your Notebook During an Electrical StormSeries Your At a Glance Common Features Front Your PresarioInternet Zone Buttons and Lights These buttons automatically connect you to the InternetFunction Keys DescriptionStatus Display and Volume Controls Left Side Components Right Side ComponentsRear Panel Rear ComponentsUnderside Underside ComponentsUsing Your Do’s Power OnPlugging and Unplugging AC Power Don’tsPower Button Functionality Why Use AC Power When I’ve Got a Battery?Turning Your Notebook On and Off Recovering from a Locked Programme Recovering from a Locked SystemRemoving the Battery Using Battery PowerInserting the Battery Charging the BatteryLeft-Click Using the TouchPad Instead of a MouseTouchPad Right-ClickTapping and Double-Tapping Edge Motion Changing Resolution Display PropertiesAdjusting Brightness Internet Zone Buttons Re-programming Internet Zone ButtonsStorage Drives Using the Diskette DriveIdentifying Your Storage Drives Setting the Password Using the Security SlotPower-On Password SecurityRemoving the Password If Supervisor Password Is Series Common 4 Tasks Connecting and Enabling TV-Out TV-Out ConnectionAdjusting the Television Screen Select a Display Device Select a Multi-monitor DeviceSwitching Between Displays Display ModesUsing Anti-Virus Software Anti-Virus SoftwareRecognising a Computer Virus Removing a VirusUpdating McAfee VirusScan Virus ProtectionUpgrading McAfee VirusScan software Installing Software from a CD or Diskette Adding and Removing SoftwareInstalling a Downloaded Programme File Software and HardwareAttaching Hardware Devices Series Series Using the CD 5 or DVD Drive Insert and Remove Discs Inserting a DiscRemoving a Disc Manually Ejecting a DiscDisabling the Self-Starting Feature Playing Audio CDsPlaying Non-DVD Video Discs Using the DVD Player DVDsTitle Description On-Screen ControlsVideo Display and Parental Controls Changes the playing audio track to audio Button Title DescriptionAudio track Another track located on the DVD. MostSetting the Play Features Using Regionalised DVDs Identifying Your Region SettingSelecting Your Region Setting Showing and Hiding the DVD Panel Zooming the ViewCD-RW Basics Installing Adaptec Easy CD CreatorEasy CD Creator and Direct CD Using Adaptec Easy CD Creator Creating Audio CDsSeries Creating Data CDs DirectCD Jewel Case CreatorPreventing Buffer Under-run Errors CD CopierAccessing Easy CD Creator User Information Series Let’s Go Surfing What is the Internet? Basic ConceptsPresario Notebook Beyond SET-UP Guide LET’S GO Surfing Hyperlinks What is the World Wide Web?Web Sites and Web Pages Web ServersInternet Address URL Internet Service Provider ISPSurfing the Web ModemSearch Engine MailUsing Microsoft Internet Explorer What is a Browser?Browsers Series Search Engines Choosing a Search EngineUsing a Search Engine Searching on the Web Accessing Files from the Internet ConclusionCaring for Your Battery Storing the Battery Battery CareUsing the Battery Checking Battery PowerRecycling the Battery Battery Calibration Calibrating the BatteryFrom Running on batteries column Battery Charging Time Maximising Battery Operating TimePurchasing Spare or Extra Batteries Fixing a Low-Battery Condition Connect the AC AdapterReplace the Drained Battery with a Charged One Suspend Your WorkUnderstanding Power Management Power ManagementWhat is Power Management? Saving EnergyShutdown, then Standby from Starting and Ending Power ModesIf you want to Then Result / Indicators Shutdown, then HibernateService Cleaning Your Notebook’s Exterior Preventative MaintenanceCleaning the Keyboard Cleaning the Display Screen Cleaning the TouchPadCaring for Your Presario Notebook Backup Utilities Using Backup DevicesUsing ScanDisk Hard Disk ErrorsUsing Disk Cleanup Deleting Stored Files De-fragmenting Your Hard DiskHard Disk Space Management Checking the Hard Disk SpaceDeleting Unnecessary Files Using the Recycle Bin Types of Tests Compaq DiagnosticsSystem Support Tab DescriptionTesting Equipment Select Interactive mode or Unattended modeTurning Compaq Service Connection On and Off Compaq Service ConnectionHow Does It Work? Privacy and Data Security Solutions Finding Solutions Quickly Basic SolutionsHelpful Hints Frequently Asked Questions General QuestionsSeries Display Questions How can I change the display settings on my Notebook?My display monitor is blank. What should I do? There is no sound coming from my Notebook. What’s wrong? Questions about SoundQuestions about Movies DVD movie is too dim or too bright. What should I do?Can I download upgrades from the Compaq Internet site? Questions about UpgradesHow do I know how much battery power I have? Questions about PeripheralsError Messages Receive hard disk error messages. What is wrong?Series Solutions Tables Audio and VideoVideo or Display Symptom Problem Solution Video is also referred to as the displayBattery and Power Battery Symptom Problem SolutionCont’d Power Symptom Problem Solution Warranty StatementRestart your Notebook by CD or DVD Drive Symptom Problem Solution Mass StorageIs poor when Diskette Drive Symptom Problem Solution 2 Floppy a driveWrong type of diskette is being used My Computer g iconSymptom Problem Solution Diskette DriveHard Drive Symptom Problem Solution Internet Symptom Problem Solution Games Symptom Problem SolutionGames and Internet Internet Keyboard and TouchPad Keyboard and TouchPad Symptom Problem SolutionClick Shut Down Keyboard and TouchPad Enter keyTo Settings PC Cards Symptom Problem Solution Memory Symptom Problem SolutionMemory and PC Card Series Glossary See peripheralGLOSSARY-2 Desktop See Windows desktop Directory See folderDSL digital subscriber line Floppy disk See diskette GLOSSARY-6 Internet Explorer See MicrosoftLink See hyperlink Midi musical instrument digital interface pronounced middy See Microsoft WindowsNetscape Navigator a Web See browserGLOSSARY-10 See microprocessor See pop-up menuGLOSSARY-12 Taskbar See Windows taskbar URL uniform resource locatorSee anti-virus software Video phone See Internet phoneWeb See World Wide Web GLOSSARY-15 GLOSSARY-16 Index INDEX-2 DVD INDEX-4 INDEX-5 INDEX-6 URL INDEX-8

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