HP m300 manual Solving External Keyboard Problems, Solving External Mouse Problems

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Table 2-3

Solving External Keyboard Problems

Problem

Probable Cause

Recommended Action(s)

 

 

 

 

 

External keyboard does not

External keyboard may not be

work.

securely connected.

 

 

 

Make sure the external keyboard is securely connected to the keyboard connector.

Table 2-4

Solving External Mouse Problems

Problem

Probable Cause

Recommended Action(s)

 

 

 

 

 

External mouse does not

External mouse may not be

Make sure the external mouse cord is

work.

securely connected.

securely connected to the mouse connector.

 

 

 

 

Mouse driver is not loaded.

Load mouse driver.

 

 

 

 

External mouse was connected

Turn off system power, and turn on system

 

after the system was turned on.

again.

 

 

 

 

 

Table 2-5

Solving Expansion Device Installation Problems

Problem

Probable Cause

Recommended Action(s)

 

 

 

 

A new device connected to the ArmadaStation EM is not recognized as part of the computer system.

Cable(s) of the new external device are loose, or the power cables are unplugged.

Power switch of the new external device is not turned on.

Device is not plug and play.

Ensure that all cables are properly and securely connected.

Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system.

For Windows 95 or Windows 98:

Double-click the Add New Hardware icon in Control Panel for help installing the device.

You can also use Computer Setup to install a new device. Choose Tools, Adding a Legacy Device, and follow onscreen instructions.

Troubleshooting 2-3

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Contents Compaq ArmadaStation EM Maintenance and Service Guide Contents Appendix Symbols Using this GuideTechnician Notes Serial Number Locating Additional InformationArmadaStation EM Features Product DescriptionSecurity Features External ConnectorsArmadaStation EM Front Components ArmadaStation EM ComponentsDescription Function Volume control switch ArmadaStation EM Right Side ComponentsArmadaStation EM Rear Panel Components ArmadaStation EM Rear Panel ComponentsActivity Lights MultiBaysMultiBay/Device Compatibility DeviceSecurity Lock Half-Height BayPCI Expansion Boards Troubleshooting Before Replacing PartsProblems and Solutions Solving Docking and Undocking ProblemsSolving Expansion Board Problems Problem Probable Cause Recommended ActionsSolving External Mouse Problems Solving External Keyboard ProblemsSolving Expansion Device Installation Problems Solving External Monitor Problems Press any key or click the mouseIllustrated Parts Catalog Serial Number LocationCompaq ArmadaStation EM Components Compaq ArmadaStation EM ComponentsSpare Parts Compaq ArmadaStation EM Components DescriptionPlastics Kit Components Spare Part Number Plastics Kit ComponentsItem Description MultiBay Option Cable Kit MultiBay Option Cable Kit Components Spare Part NumberSpare Parts Miscellaneous not illustrated MiscellaneousSpare Part Number Removal and Replacement Preliminaries Electrostatic DischargeGenerating Static Preventing Electrostatic Damage to EquipmentTypical Electrostatic Voltages Relative Humidity Event 10% 40% 55%Preventing Damage to Drives Grounding MethodsStatic Shielding Protection Levels MethodGrounding Workstations Grounding EquipmentRecommended Materials and Equipment Tool and Software Requirements Service ConsiderationsScrews Cables and Connectors Plastic PartsRemoval and Replacement Procedures Disassembly Sequence Chart Expansion Base Disassembly SequencePreparing the Expansion Base for Disassembly Disconnecting the Expansion BaseExternal Components Expansion Base FeetTray Removing the TrayConnector Cover Removing the Connector CoverRear Bezel Removing the Rear BezelSliding the Manual Release Lever PCI Expansion Boards Locating the Expansion Slots10.Removing the Expansion Slot Cover 11.Installing an Expansion Board Top Cover 12.Removing the Top Cover ScrewsSwing the top cover up and forward to remove it Figure Installing a Half-Height Drive Half-Height Bay15.Removing the Half-Height Bay Blank Bezel Cover 16.Removing the Half-Height Drive Screws 17.Attaching the Bezel Cage to the Half-Height Drive 18.Connecting the Power Cable 19.Connecting the Diskette Drive Cable 20.Connecting the Hard Drive Cable 21.Connecting the CD-ROM Drive/Audio Cable 22.Installing a Half-Height Drive Left Speaker 23.Removing the Left Speaker24.Disconnecting the Half-Height Bay and Left Speaker Cables MultiBay25.Removing the MultiBay and Control Panel Control Panel 26.Removing the Control PanelMechanism Assembly 28.Removing the Mechanism Assembly Power Supply 30.Removing the Power Supply Backplane 31.Removing the BackplanePecifications Expansion Base Physical and Environmental SpecificationsMetric 2Specifications Table A-1 Headphone Jack Connector PIN AssignmentsTable A-2 Microphone Jack Table A-3 Table A-5 Serial ConnectorTable A-4 Table A-7 Stereo Line-out Jack Table A-6Table A-8 Stereo Line-in Jack Table A-13 Docking Connector Signal PinPDATA6 LD14 Pin Signal Conductor Power Cord Set Power Cord SET RequirementsGeneral Requirements Country-Specific Requirements Conductor Power Cord Set Requirements-By CountryCountry Accredited Agency Applicable Note Numbers Index PCI Index
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