SmartShare® User Manual
Q:After powering on the SmartShare, the WAN connection to the ISP is not established.
A:First, verify that everything is correctly connected. It may take a few minutes for the WAN connection to the ISP to stabilize; if it isn’t established after a few minutes, verify that the configuration in the WAN menu is correct. If it still doesn’t work, disconnect the SmartShare and use a laptop to verify that the connection from the ISP works.
Q:Users with
A:Configure the
Q: The administrator password for the SmartShare is lost.
A:Use the Serial port to enable the default username and password for 5 minutes, then login via the web and set a new password. Refer to “Using the Serial Port”.
Q: The SmartShare can not be accessed any more.
A:Use the Serial port to restore the factory default settings. Refer to “Using the Serial Port”.
Q: Some of the computers on the local network can not access the Internet.
A:If a device with a DHCP server is wrongly connected to the LAN, the computers on the LAN may get an incorrect configuration from the unauthorized DHCP server. Most routers and wireless access points have a DHCP server on their LAN ports. Run the command ipconfig on a computer having access problems. If it shows an IP address outside the range configured in the SmartShare
Q:A user needs a public IP address, but the SmartShare is in NAT Routing mode.
A:Public IP addresses can be added using the “Additional LAN Subnets” feature.
Q: The SmartShare has blocked access for a
A:The SmartShare does not block access for
Power Consumption
| DT models | RM models |
Typical | 12 Watt | 24 Watt |
Maximum | 15 Watt | 35 Watt |
Typical annual power consumption | 105 kWh | 210 kWh |
The consumption at the primary side of the power supply, i.e. at the
– 18 –